SOTI MobiControl Archived Reviews (More than two years old)

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Vendor
Business Manager
Jun 28 2017

What is most valuable?

I find the following features most valuable: remote control, telecom expense, scripts and packages, tracking, geofences, and reports.

How has it helped my organization?

The remote control, force kiosk mode, and force GPS mode have benefited the sales force. The geofence in the warehouse has also been helpful.

What needs improvement?

I recommend adding MAC administration.

What's my experience with pricing, setup cost, and licensing?

I prefer the cloud option. The cloud team is always alert.

Which solution did I use previously and why did I switch?

I used MaaS360. I switched to get better features for iOS and more stability for non-brand Android devices.

What other advice do I have?

Try the free trial. If you want total control over the device, then this solution is a good option.

Which other solutions did I evaluate?

I evaluated MobileIron. I decided against it because the sales team was very slow and did not answer me.
Vendor
Mobile Device Management at a transportation company with 10,001+ employees
Jun 28 2017

What do you think of SOTI MobiControl?

What is most valuable?

Device location and the ability to remote into the devices is the most valuable feature.

What needs improvement?

Reporting!!!

For how long have I used the solution?

I have been using MobiControl for two years.

What do I think about the stability of the solution?

It could not handle any device updates sent out from vendors (Verizon, ATT, et al.).

What do I think about the scalability of the solution?

We have not had scalability issues.

How are customer service and technical support?

I give support 1/10.

Which solution did I use previously and why did I switch?

We were using Blackberry Enterprise Server. We moved to Soti to include our radio devices which it handles well.

Which other solutions did I evaluate?

Since this was mostly for the…
Learn what your peers think about SOTI MobiControl. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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Vendor
Business Manager with 51-200 employees
Dec 25 2014

What is most valuable?

* Usability of the platform * Integration with special APIS for Android. * Remote Control in Android + * Scripts and Packages * Remote view for iOs * Adhoc Reports

How has it helped my organization?

* Update of the apps using silence installation * Applying policies that makes up the productivity of the users * Share documents * Locate devices.

What needs improvement?

* Support for Windows Phone 8.1 * Improve time to market

What's my experience with pricing, setup cost, and licensing?

The original setup cost was US$3K on training, licenses and hosting. The day to day cost its around US$2.5 per device monthly.

Which solution did I use previously and why did I switch?

No.

What other advice do I have?

Understand the devices that can support Android or Android Plus. There are devices that are present in our market but not in the North American, so the support for some… more »

Which other solutions did I evaluate?

We evaluated, 3 years ago, Afaria, Airwatch and Soti. Soti had an excellent relation between price and quality.
Consultant
Siebel CRM Business Analyst at UniCredit Business Integrated Solutions
Nov 23 2014

What is most valuable?

* File Sync Rules * Registry editor for Windows * Scripting * Remote control

How has it helped my organization?

Actually, that is the main support tool used in BAT by L1 to support are mobile users. I cannot say anything about improvement cause we started to use that when we change the sales model for direct… more »

What needs improvement?

There are a lot of things which can be done for Android devices support. There are no features now to deploy settings for already installed applications in Android's. Mobi should have also access to… more »

Which solution did I use previously and why did I switch?

Did not use any other MDM.

What other advice do I have?

Collect your requirements before you will buy it. It is pretty expensive for MDM and you need to be sure that you will not be disappointed after attempting implementation.

Which other solutions did I evaluate?

It is a global solution for BAT so I did not evaluate any others.
Vendor
Industry Analyst with 501-1,000 employees
Nov 19 2014

What is most valuable?

Easily one of the most valuable features is the ability to give remote control support to Samsung Devices from Android version 2.3.6 and up. The Application Catalogue for… more »

How has it helped my organization?

SOTI MobiControl has greatly benefited the Information Services department of our organisation, as well as the users of the device. The Remote Control feature for our… more »

What needs improvement?

SOTI MobiControl can improve itself in its Reporting module, as while it has a lot of pre-built reports, making custom reports can be quite cumbersome and the addition of… more »

What's my experience with pricing, setup cost, and licensing?

Original setup cost for this device was $24,000 AUD initially with software assurance and support on annual renewal. It has now grown with our devices to around $80,000… more »

Which solution did I use previously and why did I switch?

This has been the only Mobile Device Management solution that our organisation has deployed to date.

What other advice do I have?

The advice I can give you if you are looking into deploying MobiControl is to have a look at the functionality you need. SOTI MobiControl is one of the clear leaders of… more »

Which other solutions did I evaluate?

MobiControl was initially used by the South Australian company before it merged with the national organisation. When we were looking for a National solution, we evaluated… more »
Vendor
Team Lead - Mobile Applications at a tech company with 10,001+ employees
Nov 16 2014

What is most valuable?

Remote Control Devices, Creation of Packages, Deployment Rules, Setting devices Timezones/policies etc.

How has it helped my organization?

Using SOTI Mobicontrol we have been able to install and upgrade the Mobile application on 1600+ devices in the field. This is a huge task in terms of good efficiency.

What needs improvement?

More detailed documentation is needed for the product and its features and dependencies.

Which solution did I use previously and why did I switch?

No.

What other advice do I have?

The product is good and is stable and I would recommend it to new customers. But you should have the correct setup and configuration of this product. If you make any mistakes during setup then it may… more »

Which other solutions did I evaluate?

No.

What is SOTI MobiControl?

SOTI MobiControl, our award-winning mobility management solution provides the ability to securely manage mobile devices and connected peripherals, applications, content, and email. With MobiControl's advanced security and management features, businesses have granular control of how mobile devices are used for business, and how data is accessed to ensure sensitive corporate information is kept in authorized hands only.

Also known as
MobiControl
SOTI MobiControl customers

Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines

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