Spiceworks Competitors and Alternatives

Read reviews of Spiceworks competitors and alternatives
Consultant
Senior ICT Consultant
Jun 25 2017

What is most valuable?

It has resulted in a positive experience to integrate ICT project management to our IT business reality so we value the following features: * ITIL integration * main ITIL processes on real application * easy to use and customize * initial... more»

How has it helped my organization?

We had outsourced most of our IT services and to have this application as support together with the benefits of full control for implementing service delivery, gave us the confidence to implement a CSI from the very beginning.

What needs improvement?

Request management is not clearly separated form incident management and the conditions to customize this are tricky and unique for our organization.
Nagios
Real User
System Administrator at a hospitality company
Aug 17 2017

What is most valuable?

The main characteristic I adore is the open source character of it. You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of... more»

How has it helped my organization?

Like any monitoring tool, it gave me insight into multiple infrastructures I've been a part of, without any limitation (due to the open-source character that I referred to above).

What needs improvement?

It's more what I personally don't like, rather than what areas need improvement. For example, the PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in... more»
Zabbix
Real User
IT Infrastructure Manager at a tech services company with 501-1,000 employees
Jun 27 2017

What do you think of Zabbix?

Valuable Features It has various features, I like its versatility the most. It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items. The template is another valuable feature, because hosts can be easily added. • Improvements to My Organization My organization can get a proper alarm when some issues occur on a system. • Room for Improvement Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI. • Use of Solution I have used this solution for more than three years. • Stability Issues There were no stability issues experienced, it’s so stable. • Scalability Issues There were no scalability issues. • Customer Service and Technical Support I’ve never...

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