The investment with SpiceWorks is your employee time. The product is free. Our ROI is based on the ability to provide our customers with not only better response times to issues but proactively. Using a product like SpiceWorks helps reveal needs or issues before they become critical. When there are needs for improvement we can bill for that time and look better because our customer networks run more stable.

As a free solution, it has provided us a huge benefit, with the only expense being a virtual machine off of an existing cluster.

The product is free so the ROI is outstanding. The real concern on ROI isn't purchasing the application, or the server(s) it needs to live on. It's the time spent configuring and learning it, especially with some of the new quirks. The man-hours spent on configuration and solving scan errors can be very disheartening to management. To that end, I would say that a modern installation would have a good ROI, about 5/10, though it's possible to raise your ROI if management sends the IT team to a place like Spiceworld (the annual convention in Austin) or contact a SpiceTrainer. There are free “classes” online at www.SpiceworksUniversity.com, and they're great if you can focus on them.

Spiceworks is free so the ROI is unbelievable.

Our time was really the only expense and the return isn't easily quantifiable. Suffice it to say it is very, very high.

Since the version I use is free, the ROI is excellent and I, as well as my company, are very satisfied with the results.

Other than dedicating an ageing server and some initial set-up and configuration time, ROI for a free product is great.

Since it's free, and only takes about two hours to setup, it's got a 100% ROI.

ROI is almost immediate because Spiceworks is free and the only investment is time.

There was no investment, and we did not attempt to measure the cost savings resulting from the implementation.

This is difficult too measure as it's a free tool.

ROI is very good since this is AdWare software.

The cost could be recouped within a few months. I resolved a very critical issue a client was facing after doing a major "non-roll-back" upgrade, comparing working system vs non working systems we were able to determine the a IE patch was causing the issue and through to tool were pushed out the new update and resolved the problem within a few hours. Without SpiceWorks all 300 systems would have had to be touched. 

ROI is hard to determine because the product is free but what I can say is that the value is huge.

The ROI is basically efficiency and improvement.

ROI is great as the software is free.

The ROI is high as we only divert one small VM server that needs little maintenance and is worry free.