Spiceworks Room for Improvement

Mohamed Abdelwahab
IT Project Team Leader at Egyptian Fertilizers Company
I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves. It would be ideal if they could add contract management features into the solution in a future release. Regarding Contract management, I'd like to register all my support/renewal contracts and reminders for renewal. View full review »
WaelQenawy
Senior Customer Relations Manager at Qootco
It would be nice to connect multi Spiceworks servers together to get all of the information across different sites. Currently, Spiceworks works only on a local site, not multiple sites. It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems. View full review »
Find out what your peers are saying about Spiceworks, Zabbix, Nagios and others in IT Infrastructure Monitoring. Updated: January 2020.
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