Spiceworks Initial Setup

Saifallah Chakroun - PeerSpot reviewer
IT Manager at MTF Industriel

The implementation process can be difficult, however, once it is up and running, it's pretty easy to get going. 

I can deploy the product in about two hours. It doesn't take too long. 

There isn't really any maintenance needed. It's pretty simple once it's up nd running. You don't have to have a lot of people watching it. 

View full review »
Fernando Cezario - PeerSpot reviewer
Level 2 Support at Tigs

The initial setup wasn't complex because we just used the installer, but there's a downside. We have, like, in RTS, the CM could be the name of this part. In this part, we can manage all the computers, but we didn't use it. We can use the CMDB to manage all the computers.

The good part of the CMDB is that we have all the computers in the same software we use to open tickets. We can just create a link to know, "Oh, this thing is about this computer."

The downside of using separate, third-party software is that we can't use them together. We need to manage them individually, and they can only communicate through email.

With Spiceworks, we simply create accounts. They have an inventory, which includes hardware and software details. We use this information to download the necessary software and install it on the user's computer. Additionally, we can deploy license keys and connect the computer to Spiceworks.

This gives us complete control over the installed software on the client's machine, including monitoring the installation progress and logging any issues. Essentially, it allows us to efficiently manage software deployments and troubleshoot any problems that may arise.

It was easy to integrate Spiceworks with our existing setup because we use the key. We just configure it on the GPO on the server. And then within one or two days, all the computers have it installed and are integrated with Spiceworks.

In the beginning, there was a challenge in understanding how to integrate the software with the GPO. But once we figured it out, it was really fast and easy to do.

View full review »
Jeetendar Kumar - PeerSpot reviewer
Information Technology Analyst at The Aga Khan University Hospital (Pakistan)

The initial setup is easy.

View full review »
Buyer's Guide
Spiceworks
March 2024
Learn what your peers think about Spiceworks. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
JV
IT Director at Dondlinger Construction

Setup is pretty easy. You just install it and connect it to your network. It goes off and did its thing. I did it myself in one afternoon. It's pretty simple to maintain. We don't have somebody who administers it. I and another person pretty much keep an eye on it. 

View full review »
Michael Ojieh - PeerSpot reviewer
Senior Network Engineer at a tech services company with 1,001-5,000 employees

I rate Spiceworks eight out of 10 for ease of setup. I found the setup to be straightforward, but it depends on who is doing the deployment. It requires minimal maintenance around twice a year. 

View full review »
LA
Senior IT Support at ProCook

The initial setup is straightforward. It is nice and easy to follow.

View full review »
NM
Interim Director of Information Technology at a government with 1,001-5,000 employees

The initial setup was a bit time consuming, but it was fairly straightforward. It was about 90 minutes to run through the setup on just that product alone. That's not including the time it took to stand up the server, load the OS, get the drivers and updates and all that done. It took 90 minutes to load just Spiceworks.

View full review »
WaelQenawy - PeerSpot reviewer
Senior Customer Relations Manager at Qootco

The initial setup was straightforward.

View full review »
it_user265281 - PeerSpot reviewer
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates

The initial setup is very easy.

View full review »
MA
IT Project Team Leader at OCI fertiizers

The initial setup was straightforward. Deployment typically takes an hour or less. You only need one person to deploy the solution and two people for maintenance.

View full review »
it_user372372 - PeerSpot reviewer
Technal Support Specialist Contractor at a retailer with 1,001-5,000 employees

I wasn't involved in the set-up.

View full review »
it_user381603 - PeerSpot reviewer
Director of Technology at a educational organization with 501-1,000 employees

Straightforward, aside from the SNMP config.

View full review »
it_user273492 - PeerSpot reviewer
Spiceworks Consultant at a tech services company with 501-1,000 employees

When I first set Spiceworks up, I did it on my laptop and ran through the wizard, getting the Inventory information done. It took a while to scan so I set it aside. It wasn't until a week later that I came back to it and realized what it had done with the couple of credentials I had supplied. I thought it was just a simple toy because of all the colors and icons, and here it had gathered my warranty information, models, serial numbers and more. That was when I really started digging in to it and began using it. Before the end of that month, users were submitting tickets and I was a happy, organized IT person.

View full review »
it_user371481 - PeerSpot reviewer
Help Desk Manager at a tech services company with 51-200 employees

I didn’t install Spiceworks so I do not know.

View full review »
it_user273753 - PeerSpot reviewer
ICT Technician at The Godolphin School

Setting up Spiceworks is simple as long as you follow the instructions. I have even deployed it for the maintenance guys, so they can have tickets for the work to be carried out around the site. (They only get the ticket side of Spiceworks, no network stuff.)

View full review »
it_user273747 - PeerSpot reviewer
IT Director at a legal firm with 501-1,000 employees

Easy installation. The more difficult aspects are setting up all the devices and alarms, and maintaining the inventory.

View full review »
it_user373110 - PeerSpot reviewer
IT Support and Development at a local government with 51-200 employees

Everything was pretty straightforward aside from getting the email server settings done, since we are Google apps-centric. There are several Gmail server options to try for incoming/outgoing ports/settings/etc. and it took testing many combinations of settings before finding the best suited.

View full review »
it_user362487 - PeerSpot reviewer
IT freelancer/consultant at a tech services company with 51-200 employees

Initial set-up is the simplest I've ever seen in such a product. I was able to initiate a discovery network scan in less than a few minutes after initial installation.

View full review »
it_user278463 - PeerSpot reviewer
System Administrator/Technology Coordinator at a non-tech company with 501-1,000 employees

It's very easy and has a great community.

View full review »
it_user381549 - PeerSpot reviewer
IT Manager at a non-profit with 51-200 employees

The installation was relatively straightforward. I do remember the process for adding an SSL certificate to be a little convoluted.

View full review »
it_user372003 - PeerSpot reviewer
System and Network Administrator at a manufacturing company with 51-200 employees

Set-up is pretty simple – configuring email is probably the most complex piece.

View full review »
it_user374160 - PeerSpot reviewer
Interim IT Manager at a hospitality company with 1,001-5,000 employees

The initial set-up is straightforward, however, customizing the program for your organizations needs will take some time. Things like ticket fields, definitions, custom fields in tickets and inventory. While this will take time, it’s also a reason why Spiceworks works so well, it’s very customizable. Start with the help-desk.

View full review »
it_user286839 - PeerSpot reviewer
Group IT Director at a manufacturing company with 1,001-5,000 employees

It's totally straightforward, and you can do it with your internal resources, without training or support.

View full review »
it_user375372 - PeerSpot reviewer
CIO at a marketing services firm with 51-200 employees

Initial set-up is very straightforward – any semi-pro can do it in an hour or so.

View full review »
it_user1379664 - PeerSpot reviewer
Technical Account Manager at On_Serve

Very easy to setup, download the install file, it determines the IP range and away you go.

View full review »
it_user371781 - PeerSpot reviewer
Senior Infrastructure Engineer at a tech services company with 1,001-5,000 employees

The initial set-up really is very easy. Again, some SMTP/POP stuff is about as tough as it gets.

View full review »
it_user350622 - PeerSpot reviewer
System Administrator - Backup & Storage Specialist at METRO SYSTEMS Romania

I wasn't involved.

View full review »
it_user292623 - PeerSpot reviewer
IT Support Engineer at a tech services company with 501-1,000 employees

In my experience, the initial setup is complex, since I had never had any experience in working with any project. I was having a hard time in getting the information of devices on the network, but thanks to Spiceworks they have the knowledge base to follow on how to do it, as well as the very helpful Spiceheads.

View full review »
it_user369366 - PeerSpot reviewer
Sr. Desktop Engineer at a manufacturing company with 51-200 employees

I wasn't part of the deployment process, but my predecessors told me it was surprisingly simple, but I was there for product upgrades and additions which were less friendly, but manageable-again-via the community pages.

View full review »
it_user369390 - PeerSpot reviewer
IT Systems Administrator & Infomation Security Officer at a tech services company with 51-200 employees

The set up process was very simple. Pretty much next, next and next. You just provide the needed credentials from your network in order for Spiceworks to sort the things out for you.

View full review »
it_user369525 - PeerSpot reviewer
Enterpise Business Systems Engineer (Lead Network Systems and Security Engineer) at a mining and metals company with 1,001-5,000 employees

The set-up is very straightforward and easy.

View full review »
it_user381501 - PeerSpot reviewer
Starlan Consulting Services at a tech consulting company with 51-200 employees

It's fairly straightforward.

View full review »
it_user381480 - PeerSpot reviewer
Systems Administrator at a tech services company with 51-200 employees

It's straightforward, anybody with help-desk and minor server/firewall config XP could set this up.

View full review »
it_user381519 - PeerSpot reviewer
Research Associate at a media company with 51-200 employees

I can’t speak about the technical side of the set-up, but the initial customizations were fairly straightforward.

View full review »
it_user269979 - PeerSpot reviewer
Network Administrator at a construction company with 501-1,000 employees

Set-up was very easy to complete.

View full review »
it_user369534 - PeerSpot reviewer
Network Engineer at a tech services company with 51-200 employees

The initial set-up on the clients server takes a while to set-up but once configured it runs without any errors.

View full review »
it_user277038 - PeerSpot reviewer
Technical Analyst at a real estate/law firm with 501-1,000 employees

The setup is simple and straightforward.

View full review »
it_user370191 - PeerSpot reviewer
Systems and Messaging Administrator at a wholesaler/distributor with 1,001-5,000 employees

I wasn't involved in the setup.

View full review »
Buyer's Guide
Spiceworks
March 2024
Learn what your peers think about Spiceworks. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.