Spiceworks Valuable Features

3e410fe5 303c 41ac 93c6 294873e0fbdd avatar?1437013670
Spiceworks Consultant at a tech services company with 501-1,000 employees
Helpdesk and inventory are both equally valuable, and they form the true core of the product. view full review »
Anonymous avatar x60
Interim IT Manager at a hospitality company with 1,001-5,000 employees
The value is in the free IT help-desk and inventory. All IT departments, big or small, even single man, need to keep accurate records of their work, and Spiceworks polished interface and continued development allow you to setup up a server and scanning with minimal configuration. Active directory support ensures you can import all of your users, and easily scan your AD assets. You also have a direct feed to the community right in your help desk. The Spiceworks community is one of, if not the best community of IT professionals. More times than I can count, I’ve looked to the community for solutions to problems, proof of concepts, projects ideas and advice. Even after our organization stopped using Spiceworks, I still encourage my team to frequent the community and look there for ideas, solutions or even feedback. view full review »
E3e929d7 1a57 448a 80ce 960fbc62893c avatar
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
Help Desk, Inventory, Purchases, Reports view full review »
9dc12fdd 9f86 4bdf bb64 42d1cf07019a avatar?1453136819
System and Network Administrator at a manufacturing company with 51-200 employees
In addition to being free, it has a simple modular design with a lot of extensibility – although the plug-in format has recently changed and it has been difficult getting information on the new process. view full review »
A3e3545c 0f96 41fa ab93 89930740b739 avatar?1454492880
IT Manager at a non-profit with 51-200 employees
* Inventory * Ticketing view full review »
Ce16b540 3950 43cf bb6e b403570e5e2d avatar?1453580683
CIO at a marketing services firm with 51-200 employees
The help desk ticketing system is of the most value to us, also the knowledge-base and network scanning is used often. view full review »
Be45a569 b313 4fce 8add 388062d70f9d avatar?1451404573
Advanced Service Desk Agent at a transportation company with 501-1,000 employees
The price, as it's free. view full review »
Anonymous avatar x60
Research Associate at a media company with 51-200 employees
The customization of the service desk. We set it up for use by different departments that had specific tracking needs and were able to meet those needs. view full review »
D863d462 76f5 4827 9f2e 420000810a32 avatar
Director of Technology at a K-12 educational company or school with 501-1,000 employees
Tickets by e-mail, with actions by hastag. view full review »
Anonymous avatar x60
Systems Administrator at a tech services company with 51-200 employees
* Network * Helpdesk view full review »
Anonymous avatar x60
Starlan Consulting Services at a tech consulting company with 51-200 employees
* Change management * Inventory view full review »

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