Splunk Cloud Platform Pros review quotes

SH
Jul 20, 2023
I can trace an event back to its root cause. I can find the root cause instead of just looking at the symptoms across different things.
PN
Jul 20, 2023
It has end-to-end visibility into our cloud-native environment, which is pretty important for us. About 80% of our infrastructure is on AWS.
Raul Lapaz - PeerSpot reviewer
Aug 17, 2023
The most valuable feature is we don't have to deal with any back-end server maintenance because the solution is cloud-based.
Learn what your peers think about Splunk Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Chetankumar Savalagimath - PeerSpot reviewer
Aug 28, 2023
The most valuable feature of Splunk Cloud Platform is its flexibility and readiness because it's already prebuilt, and everything is click-to-go.
Sahil Sanskar Jha - PeerSpot reviewer
Aug 17, 2023
Its monitoring is completely automated.
DT
Jul 20, 2023
Not having to manage Splunk Cloud's infrastructure is valuable.
CA
Jul 20, 2023
I like the fact that we do not have to maintain all the cloud infrastructure. That is probably the main thing about the Splunk Cloud Platform.
KK
Jun 8, 2023
Splunk Cloud Platform's most valuable features are enterprise security and ticketing integration.
PS
Jul 20, 2023
The Splunk Cloud Platform has reduced our mean time to resolve. It has easily saved 20 to 30 minutes every time someone gets locked out. We get 10 or 15 instances per day where people get locked out. It definitely saves a few hours per day.
AK
Aug 24, 2023
he cloud performance is good.
 

Splunk Cloud Platform Cons review quotes

SH
Jul 20, 2023
Its stability and performance can be better. Very rarely does a day go by when we do not see an error in the console, such as a health check error. Because it is cloud-hosted, we do not have access to the backend to figure it out ourselves. We are reliant on their support to figure it out, and a couple of days later, the error comes back or it is a different error. It is a never-ending cycle of support tickets. Their support is also not great.
PN
Jul 20, 2023
They can offer more self-service capability to their customers. Currently, most of the things happen behind the Splunk Cloud Platform. As a customer, I do not have an opportunity to see my platform. If they can offer more self-service to see the health of my endpoints and stack, it would be appreciated.
Raul Lapaz - PeerSpot reviewer
Aug 17, 2023
The on-premises version of Splunk includes all the integrations, while the Cloud platform lacks certain integrations and is limited in terms of the number of supported apps.
Learn what your peers think about Splunk Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Chetankumar Savalagimath - PeerSpot reviewer
Aug 28, 2023
Splunk Cloud Platform should improve its integrations and consider multiple integrations or direct integration with other platforms like Microsoft Azure, Google Cloud, or AWS.
Sahil Sanskar Jha - PeerSpot reviewer
Aug 17, 2023
It needs to mature; it's just getting established in the industry on a wider scale.
DT
Jul 20, 2023
They can streamline the process of creating custom apps.
CA
Jul 20, 2023
When one of my customers needs an app, and I am able to find that app on the Splunk base, I have to create a ticket and wait for five days for them to download the app into the cloud environment. That is probably one of the main things. It is painful because I have to wait to get that app in the cloud.
KK
Jun 8, 2023
From an enterprise standpoint, we are more limited in terms of what data we can export and how we can present it.
PS
Jul 20, 2023
I have not come across anything that I would consider missing as such. If anything, sometimes we have dashboards that would not go into the dark mode. It is a minor issue, but it is the only thing that I wish was there. The dark mode would definitely help.
AK
Aug 24, 2023
Splunk should offer various options for real-time monitoring.