Splunk IT Service Intelligence (ITSI) Competitors and Alternatives

Get our free report covering SignalFx, SolarWinds, Dynatrace, and other competitors of Splunk IT Service Intelligence (ITSI). Updated: October 2020.
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Read reviews of Splunk IT Service Intelligence (ITSI) competitors and alternatives

Real User
Managing Director at a tech services company with 1-10 employees
Oct 25 2020

What is most valuable?

The most valuable aspect of this solution is the fact that it is enterprise-level, scalable, and free. Just being free isn't enough, obviously. You have to be able to respond to a considerable number of enterprise requirements and be secure. Security is part of the enterprise requirements. The fact that Zabbix can offer those things, and it's free, is why our customers choose it.

What needs improvement?

When our customers don't choose to go with Zabbix, it's usually been because they're looking for a solution that also contains mainstream AI, AIOps, if you wish. AIOps is a fully noted marketing buzzword, which can mean all sorts of things for different people. When I use that term, I'm talking about the requirement to analyze in-depth enterprise data. Zabbix is not an analytics platform. We've… more »

What other advice do I have?

Speak to a Zabbix expert before you get started because there are so many options in terms of architecture for deployment that you really need to understand relating to how Zabbix can give you those options and why they're useful. Options might include encryption or distributed architecture, so delegating monitoring responsibilities close to the objects that have been managed using proxies is a… more »
Get our free report covering SignalFx, SolarWinds, Dynatrace, and other competitors of Splunk IT Service Intelligence (ITSI). Updated: October 2020.
443,152 professionals have used our research since 2012.