Splunk IT Service Intelligence (ITSI) Pros and Cons
Splunk IT Service Intelligence (ITSI) Pros
The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity.View full review »
We liked the built-in calculation of health scores.View full review »
The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate.View full review »
Splunk IT Service Intelligence (ITSI) Cons
The problem becomes the price, as Splunk is an expensive product.View full review »
We also faced challenges relating to UI development.View full review »
ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties.View full review »
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