It is a great product because it is intelligent and does everything for us. We have a LAN (Local Area Network) and sensitive, classified data and we have to be sure it is well-protected.

We have 81000 desktops and we could take logs off those machines and see patterns, and from those patterns, we've been able to reduce the outages going forward proactively.

It hasn't really improved the way our organization functions. It has been neutral.

We have, however, seen a decrease in the mean time to detect threats, by about 15 to 20 percent. We can do more hunting so we can find stuff quicker, but we had other tools that could also do that. It's not bad. It's fine.

Because of some of the visualizations that we utilize, we are able to understand strange, unusual traffic on our networks.

In Egypt, we have phones that provide wide internet services to the customer and the customer wants to know what the customer satisfaction and service was. Then, they post on their Facebook or Twitter page to measure the customer satisfaction and after one or two days they start to take the comments and they enter these comments to Splunk and the UBA starts to make correlations and analytics on this data. Finally, the managers or the decision maker get the results, which is wonderful, and the customer is satisfied. These results help to improve customer satisfaction.

Right now we are working with them as partners, so is more of an integration play. I am not personally using it internally. There is another team that is using it as a consumer. For me, it's more of a technical integration.