SQL Azure Customer Service and Technical Support

Slawomir Zablocki
Tech Clinical Engineer at APN Promise
To be honest I have never had a problem that called for technical support. I never had a chance to contact support because it works without any problems. It's the same thing with clients because we work very closely with our customers. Every time they have some problems we get a call from them and can solve the problem for them. View full review »
IbrahimMuhanna
IT Manager at a pharma/biotech company with 201-500 employees
I've used technical support for other Microsoft solutions, and I've found them to be very fast in their response time. They'll call you and help you fix the problem. View full review »
Syssoft67
Enterprise End User Operations at a comms service provider with 1,001-5,000 employees
We have many layers of technical support, starting with us and our own team. The vendor of our region also provides support if we need it. View full review »
Find out what your peers are saying about Microsoft, Amazon, Google and others in Database as a Service. Updated: September 2019.
371,639 professionals have used our research since 2012.
MichaelSoliman
Owner at Alopex ONE UG
If you have a support contract then it is excellent. They will work at the problem until it has been resolved. The support is very professional. View full review »
Masterinfotec67
Master of Information Technology at a individual & family service with 201-500 employees
We are planning to redo the assessment about whether more people should be involved in the technical support. View full review »
Mohamed Alnuaimi
Director of IT at a comms service provider with 1,001-5,000 employees
We are still very early in the process and have not yet had many use cases. However, at this stage, Microsoft is working proactively with us. We have premium-level support. View full review »
AhmedArafat
DevOps Engineer at a comms service provider with 10,001+ employees
We have been satisfied with technical support. We're a big Azure customer. I don't know if a normal customer or a start-up would get the same support from Microsoft but we are a big customer and we've paid a lot of money for the solution, so we have a good amount of attention from support. View full review »
Proserv67
Professional Service Manager at a tech services company with 11-50 employees
Technical support has been excellent. View full review »
Business677
Business Analyst at Paunaste OÜ
Technical support is okay. View full review »
Find out what your peers are saying about Microsoft, Amazon, Google and others in Database as a Service. Updated: September 2019.
371,639 professionals have used our research since 2012.
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