SSIS Customer Service and Technical Support

SeniorBI67
Senior BI Developer at a music company with 501-1,000 employees
We have not had to contact Microsoft technical support. We tend to be able to solve most of the issues that crop up with SSIS, which I suppose is another reason why we have it. If there are issues then we can fix them pretty quickly. View full review »
reviewer860583
Data Scientist at a tech vendor with 501-1,000 employees
We haven't needed to contact Microsoft technical support. When we have trouble we usually use Google to search for what we need to find out. Also, in terms of issues, there's a lot of information on SQLServerCentral and Stack Overflow. View full review »
AhmedShaban
Database Consultant
We haven't needed the assistance of technical support so far. View full review »
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Globalmark677
Platform Lead: Global Markets Data Analytics at Rand Merchant Bank
We've never had to contact technical support. Our developers would just use Google, and usually, they'll be able to find answers on the Internet. View full review »
AltanAtabarut
Founding Partner at Altdata Analytics
We don't ask for much from technical support. We utilize community information, and source answers via the internet or online user information. I do find that communicating with Oracle is much better. View full review »
Sherif Abdelrehim
Data Architect and Modeler at a tech services company with 201-500 employees
I have not contacted Microsoft Technical Support for this solution, although we have sometimes accessed the internet to research problems that we face. View full review »
BIConsule1f7
BI Consultant at a tech services company with 201-500 employees
I haven't had to contact technical support. View full review »
Brian Dandeneau
Lead Consultant at Applied Governance
I would rate the customer service as poor. View full review »
Prodown567
Technical Product Owner, Team Lead at ARCA
I haven't required any technical support, so I'm not in a position to judge it. View full review »
Sasidhar Parupudi
Principle Consultant at Keyrus South Africa
We've never had to contact technical support. We generally handle any issues ourselves. View full review »
KirillSlivchikov
Executive Director and Co-Founder at 7Spring Consult
We have support not only for SSIS but Microsoft as a whole because we're an official partner of Microsoft in data warehousing and have a partnership agreement with the company. However, support seems to be connected with sales, and if I call with technical problems and ask if they have some feature to solve the problem, months can go by with no results. They do, however, have a professional community online and in 95% of our incidents, we can find the solution there instead of calling. View full review »
Igor Smirnov
Director at Netica d.o.o.
Technical support is quite good. View full review »
DevoSft67
Software Developer at a transportation company with 1,001-5,000 employees
We haven't had to use their technical support. We don't really have any issues. We only had a problem with the data extraction. View full review »
reviewer789228
BI and Report Development Technician at a tech vendor with 201-500 employees
I am satisfied with the technical support for this solution. View full review »
Find out what your peers are saying about Microsoft, Informatica, Oracle and others in Data Integration Tools. Updated: March 2020.
405,901 professionals have used our research since 2012.