The product has improved our organization by simplifying monitoring and giving real-time alerts for issues we might not immediately be aware of otherwise. If we notice five devices with latency or errors, I wouldn't know that if I didn't command line into 800 devices and check every day. I can see the status on the dashboard and it just makes it easy to know where the problems are.

If we didn't have that capability by using Statseeker, then it would be very complex to monitor. We'd need to have another tool or manually log into every device to try to check things. And this product just does it all for us. That streamlines and improves our workload so that we only need to have two people in our office for the network team. 

It improves availability. If a circuit goes down texts and email alerts get sent out. So, even if it's in the evening or we're not on premises, we'll know if something's down. 

We use it all the time because it really helps.

The question we had was how we can measure the 1% data loss in a distributed environment. We instrumented all of the sites with this solution. There are about 25 sites in the hub. The interface is going to decide. We're collecting data on that. I worked with the development team in Australia to give us a script that exports the data for us so we can actually obtain the data. We made our own dashboard out of it. It's a dashboard, or a line chart, that shows the usage on each interface, but all of the lines are on one graph.

Statseeker didn't have that capability. I don't know if they have that now. Rather than looking at 25 charts and trying to figure out which one might be going over 50 MB, we put all of the charts into one chart. We had one inbound and one outbound chart, and we normalized it to 50 MB so we would see, at one glance, if somebody is overriding. One person overriding ruins the whole experiment. This was a unique use of Statseeker.

It's different than what most IT enterprise people use it for. They look at their environments one at a time. They look at one connection from a server to a client. In our case, we wanted to see all of it combined into one. We can't afford any losses. even at the most insignificant site, a loss means losing the credibility of the event.

It's very expensive to set these up. It costs a couple million dollars for each experiment that runs only for two weeks out of the year. We can't afford any loss during that time. The best choice for that was Statseeker. We exported the data in real time and we're putting it on our dashboard charts ourselves.

The new version will provide us with useful features. Previously, it only allowed us to monitor devices individually. However, in the newer versions, we can set up a dashboard to monitor the status of an entire site, which provides more insight into any issues across devices, such as delays or packet loss. This functionality is essential for us, especially as SD-WAN users. There are complementary packages in the latest version to help monitor SD-WAN. It will help to explore other monitoring tools to monitor our SD-WAN network.

This solution helps us to track down problems faster. Whether it is a down network switch or a down router, we can get back online faster for the customers.

When we are alerted as to something going down, it could just be power related or a circuit from the ISP. After finding out that it is down, five minutes later I might get an alert to say that it’s back up. This saves me the hassle of having to contact the customer.

This solution is used by our network operations center to identify down interfaces. It also allows us to predict the capacity on WAN circuits, as well as other circuits, to help us plan for upgrading.

Just recently, we were having some issues with a certain site, and it was only Statseeker that showed us what the problem was. It was a lot of errors on a certain circuit. Then we were able to resolve that.

There are other tools for network monitoring, but not to the level that Statseeker does. It tends to consolidate a lot of the questions that we would be going to other tools for. It helps in picking and choosing the answer.

I think this solution has reduced the workload time of our network admin team. It reduces the troubleshooting time when there is a problem.

I would like to think that it's increased our network availability.

Statseeker helps solve an asymmetrical routing issue we had before. We could see traffic going out of one interface, but not coming back in.

An operations guy made a change and told us it was good. We didn't check it, we had too much going on. When I clicked in and looked at the traffic, you could tell it wasn't right. I had to log in and correct them so. That is a pretty good example of basic metrical routing.

Statseeker helps us in diagnosing problems. For example, if you see a heavy amount of traffic on a link, it's really easy in Statseeker to reverse engineer where that traffic is coming from, and troubleshoot your way backwards, hop by hop, along the path.

In terms of network complexity, this solution just helps. You're dealing with real data. With other tools, everything's rolled up into averages and it can mask some issues at times. We find it really useful to be able to get down to that per-minute statistics because it gives you a more realistic view of what's going on.

I don't think it has affected our availability. It's really just getting us the monitoring details.

We have Statseeker alerts emailed to a Google group, and one of the members of that group is a Slack integration. This means that we get instant alerts on Slack, from Statseeker, whenever an event happens.

All of our UPS units are set to send SNMP traps to Statseeker whenever their batteries are in need of replacement, or they start failing self-tests. Statseeker then generates an alert based on that trap, which proactively tells our UPS people that this battery is in trouble.

This solution has helped us to proactively identify issues and push some of those fixes down to tier one.

In terms of network visibility, Statseeker can be very granular. We can tell it exactly where we want it to go and where we want it to check, or it can do an SNMP walk and find out where everything is. It's very detailed.

When we have bandwidth spikes or outages, we use this tool to analyze what device or devices are causing the issue. Then, we evaluate the data and the case, and decide how to proceed with configuration changes to prevent the issue from recurring.

It has somewhat helped the workload of our network admin team. The recovery reports have streamlined our process, and diagnosing certain congestions is easier.

This solution provides a deeper investigation into certain circuit congestions. It’s a much quicker way to drive into troubleshooting congestion issues.

This solution provides us with a quicker response in troubleshooting. It allows my engineers to do their job faster.

It reduces the troubleshooting time to pinpoint issues quicker. We now have a faster response to outages and thus faster remediation and up-time.

We recently had a cluster of firewalls that wigged out and we were able to pinpoint it in a matter of minutes to find which one wigged out.

Statseeker helps reduce the complexity of our network monitoring because it's real-time, or somewhat real-time, so we're able to see stuff quickly and react to it.

I think it's reduced the workload of our network admin team, in the fact that they're able to verify relatively quick the capacity and utilization of the links.

I believe Statseeker has reduced the complexity of our network monitoring. Just one pane of glass allows you to go back in time to look at different patterns.

The solution has affected the workload of the network administrators in a positive way, letting them go back in time and see real-time stats.

Statseeker has provided real-time alerts and on-demand graphs, improving our network availability.

The monitoring provided by this solution helps us to track down and solve issues.

It helps us track the status of over 1200 devices in multiple geographical locations.

It is quicker and faster responding to troubleshooting.

The solution reduces the complexity of our network monitoring because it can make my engineers do their jobs faster. The solution also reduces troubleshooting time for network administrators to pinpoint issues quicker.

In terms of network availability, we have a faster response to outages and thus, faster remediations in uptime.

We are now able to easily track where problems are with bandwidth and port errors, rather than having to do a lot of diagnostics.

Prior to using it, the company was using something really basic, it was very slow and it didn't have descriptive statistics at all. Statseeker provides a lot more graphics, the reports are very user friendly, the tools are very easy to use, and it's very quick.

The fact that it doesn't aggregate the information up, it's very good at troubleshooting. The fact that you have all the information there, it's very easy if you require the information to go back and get it. It's very quick when you're doing a report or when you're looking at something, it's very quick to give you the information. How it improves how we function: its ease of use and its responsiveness.

It's used by our network operations center to identity down interfaces.

It also allows us to predict capacity on WAN circuits to plan when we'll need the next upgrade. The solution has made things more visible for the network admin, so this solution has been good for them. It has also helped with monitoring so that we're alert to what's going on. 

This solution helps in terms of troubleshooting, and you can do capacity planning with it.

The single pane of glass simplifies management because I don’t have to spend time supporting eight different products. I only have to support one.

If somebody is complaining about slow networking then this solution allows us to see various ports to find out whether they are being overloaded.

We have used this product since the organization was established and it has been a integral part of our business as usual functions and I would suggest that if we stopped using it then this would have a negative impact on our operations.

The Statseeker polling engine is very efficient and it does not miss any outage.

Device grouping is very easy, and you can discover thousands of devices in a few minutes.

Other valuable options are efficiency, availability, and vendor support.

Proactive reports about outages and utilization.

This solution allowed us to track down trouble users.

The product does what we need it to do, and definitely gives us heads-up on results and issues we are having in a timely manner.

We can be proactive with our calls to customers to see what’s going on in their location before they might even know there is a problem.

Summary Reports provide a quick way to identify where potential issues are. Drill-downs provide more granular details very quickly.

We can quickly see at a glance the overall status of devices on the network. We can see which links are being heavily utilised at a glance and then investigate further if required. We can see what’s down very easily and we can tailor the monitoring screen to suit our needs.

This solution allowed us to monitor bandwidth usage within the data center.

This is a very cheap solution in order for us to accomplish what we needed to do in terms of providing visibility into the network. The visibility is such that it allows us to be a little proactive when it comes down to issues in the environment. It provides us with graphs and stats that we can use to make sure that there is not an issue with the network.

This solution complements our network monitoring. We have other products that provide a more comprehensive type of monitoring, and this one supplements that, especially for the retail environment.

It allows us to have some visibility into our service provider's equipment. It provides us the last-mile circuits down to the stores that we have.

It has helped our network admin team because it gives them visibility into the environment when there are issues. Workload-wise, I think it probably saves them time.

It just allows us to be more proactive. It gives a way to diagnose issues when they arise.

It improved departmental network operation and support, and delivered a better service to my customers, improving their businesses.

This solution helps us to find the problem endpoints sooner.

Depending on how you sort your data, you can have a problem area come up to the top of your list. It also depends on what you are polling for, such as interface utilization, packet drops, or errors.

This solution allows us to have fewer employees.

It reduces the complexity of our network monitoring. We are better able to manage all of our components.

We make use of Cisco ACI support, we do this to make quotas.

It has affected the workload of our network admin team. It is awesome. We have fewer employees.

Our network availability is increasing and it does reduce costs, but I do not know by how much.