Statseeker Pricing and License Cost

Network Tools Specialist at a comms service provider with 1,001-5,000 employees
One thing that needs improvement is how it's licensed. I understand historically the company licensed it off a same charge for everyone. I understand the company needs to make money, but how they introduced the tiered licensing model, and then multiple layers of licensing was a bit of an issue. So, on the whole, coming up with a licensing model that isn't confusing and complicated and is easy to understand would be one way to improve the product. In terms of licensing, I would say, talk to Statseeker and find out because historically there was multiple layers of licensing. It's confusing. Read through it, try and understand it, ask lots of questions, and make up your mind what you want to do. They have told me lately that they're changing how they license stuff, but they haven't made that - as I understand it - in their marketing material public knowledge as of yet. But I would basically say, if somebody was asking me what do I think of the licensing, I would say that at the moment it's a bit convoluted. It's confusing. Some of their basic licensing model is a bit of a ripoff. If you go over five or ten support calls in the basic licensing model they start charging you for support calls. I think that's a bit rich. They need to make sure they don't price themselves out of market. They've been quite flexible in the last six months, and they've been good in negotiating the costs, but those are my two main things: making the licensing model easier to understand, and keeping their cost competitive compared to the rest of the market. Up until we actually talked to Statseeker, and Statseeker came and gave us an enterprise licensing model for multiple accounts, I would have said the pricing was not good value. The fact they've come to the party now and given us a very good discount, I would say it's probably about right, the pricing they're giving us now. But the retail pricing, if I went out and, as a separate company, and asked for pricing for one account, I probably would say their retail pricing is not competitive. The fact that they've given us a discount now because we have multiple servers across multiple accounts, I would say that pricing is about right, but not their retail pricing. It's too expensive. I would say you would need to understand the licensing model and figure out which one you want to buy and for what reasons. It's not a simple, "Just sign up." View full review »
Network Specialist at a comms service provider with 1,001-5,000 employees
We now feel the pricing is a good value. Previously we had a just a normal license but now we've got an Enterprise license. Since the Enterprise, it's been a lot better value. We did think it was pretty expensive before, but with the Enterprise license it's almost less than half that price. If you have a number of accounts within the organization that use Statseeker, I would suggest get the Enterprise license. View full review »
Network Analayst
Pricing isn't expensive; very reasonable. View full review »
Dan Davis
Network Engineer-OCIO at a university with 10,001+ employees
Interface counting/reporting with Juniper switches adds TWO interfaces for every single interface. That is killing our licensing. I’ve had to tweak removing some interfaces that I don’t want to track. View full review »
Senior Capacity Manager at a comms service provider with 10,001+ employees
We are using the Professional edition but would love to upgrade to the higher level Enterprise, as having the full feature set would be the way to go. View full review »
Abdul Rajput
IT Manager Network Operation at a financial services firm with 5,001-10,000 employees
Pricing is reasonable but licensing should unlimited. View full review »

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