Stellar Data Recovery Overview

Stellar Data Recovery is the #1 ranked solution of our top Data Recovery Service Providers. It's rated 3.5 out of 5 stars, and is most commonly compared to Ontrack Data Recovery Services: Stellar Data Recovery vs Ontrack Data Recovery Services

What is Stellar Data Recovery?

It is a program designed to help you access and recover deleted files, folders, missing or corrupt partitions and even formatted hard drives. This software works with any kind of storage device, including memory cards, CD's and DVD's, USB thumb drives and so on.

Stellar Data Recovery Customers
IBM, SatoshiPay
Stellar Data Recovery Video

Stellar Data Recovery Reviews

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ChetanJain
AGM at a pharma/biotech company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Jan 21, 2020
Good data recovery capabilities with improved pricing but poor technical support

What is our primary use case?

We recently had a malware attack, and there were files that could only be recovered by Stellar. We used other applications as well, but Stellar was the only one that was able to recover certain files. The hard disk crashed in one case and we were able to re-acquire the data. In another case, a user accidentally deleted files from his laptop and also we were able to get them back.

Pros and Cons

  • The solution has very good data recovery capabilities.
  • Technical support that is on offer in India should be improved. Currently, a lot of follow up is required to get answers from the support team in the region.

Cost and Licensing Advice

  • Costs are approximately 125 Euros a year for the basic package, but for businesses and organizations, you can expect to pay about 200 Euros. There are additional costs. Sometimes if you go for the server recovery, they charge for an inspection. There's no guarantee on the data recovery. It can cost about 400 or 450 Euros.

What other advice do I have?

We have used the latest version of the solution, which may be version seven, although I'm not sure of which version it is exactly. The solution is used very rarely in the company, and we only really use it a few times a year, as needed. I'd recommend the product. We've been able to benefit from using it in the past, but it's not necessarily 100% guaranteed to work every time. I'd rate the solution seven out of ten.