Stellar Reviews

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ChetanJain
Real User
AGM at a pharma/biotech company with 1,001-5,000 employees
Jan 21 2020

What is most valuable?

The solution has very good data recovery capabilities. The GUI interface is very simple and easy to use. It's a good bit-to-bit company overall. The solution has great features and it's very handy to… more»

What needs improvement?

While we haven't discovered any lack within the features themselves, the pricing could be more accessible. We're very happy with the solution, aside from the pricing. Technical support that is on… more»

What's my experience with pricing, setup cost, and licensing?

While we do find the pricing expensive currently, it's also a competitive market, so I have noticed that they've tried to reduce the costs. However, the license is quite costly for a mid-size… more»

Which solution did I use previously and why did I switch?

We actually use more than one tool. There's a tool that specifically recovers BKF files, for example. Using more than one solution allows us to recover more files, including BFK and Microsoft backups.

What other advice do I have?

We have used the latest version of the solution, which may be version seven, although I'm not sure of which version it is exactly. We use the on-premises deployment model. The solution is used very… more»

Which other solutions did I evaluate?

What we use depends on a case-by-case basis. For example, some solutions recover files more easily than others. In some instances, we'll look for advice from an expert that will help us advise which… more»

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What is Stellar?

Stellar will tailor a solution to suit your specific customer and to fit your specific goals. We’ll employ the right channel - or mix of channels - including voice, social media, web chat, and virtual agents. Your back-of-house operations will be in safe hands with our shared services team. And throughout all of this our customer insights programs can harness real-time feedback, directly from the voice of the customer.