SAP SuccessFactors Scalability

Wael Elsagh - PeerSpot reviewer
Solutions Architect at EJADA

SuccessFactors offers a lot when it comes to scalability, and they are working on making it better every day. One of the ways in which it scales nicely is in the fact that you can reuse a lot of components that already exist within the SAP platform. In addition, the embedded customizations that you create can also be transferred to other areas, letting you make use of existing capabilities elsewhere.

My company implements SuccessFactors for about eight customers at present, and for each customer we have about 10 to 20 administrators that take care of all the modules that are in use by about 200 to 1,000 employees.

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BP
SAP specialist at Dis-Chem Pharmacies Ltd

Scalability-wise, I rate the solution a six out of ten. We only have a few users at the moment as I sit on the pilot. So we've got around 600 users on the pilot. If we bring in retail, there are, like, 21,000 employees coming in to use the solution. When you say to me SuccessFactors, I think we also have to be honest with each other and say which modules we are referring to because, you know, when I use SuccessFactors, I know it's got more than one module, and I don't just think that it is SAP's EC. Other people might just think of SAP EC because they only have experience with EC or only the EC module, or they can only think of LMS because they only have the LMS module, or they can do anything related to performance because they only have the performance portioning.

Regarding the scalability, it's to have to take that out and then have it per module because your module scalability can have different interpretations and different results. I think it doesn't justify us discussing the scalability of SuccessFactors. So, we are using it for EC performance, while another client may only use it for performance management. So in such scenarios, I can say that the scalability was three.

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Marissa Schwan - PeerSpot reviewer
Founder and Director at a consultancy with 1-10 employees

We are part of a larger business. We are a distinct legal entity within this business, and we initially shared the platform with our parent company, which had over 13,000 employees. Last March, we split the business and the instances and the company went its separate ways as we could not manage multiple domains securely. We completed the tenant split with SAP support in eight weeks, which is much faster than the usual three to six months. We have had no issues since then, even with our go-lives over the last three years. We have not had to use Hypercare once with SAP since our go-live. Therefore, scalability is essential, and we need to consider the current and future needs of the business. If we need to purchase additional licenses, we can do so within 36 hours, allowing us to scale up quickly.

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Buyer's Guide
SAP SuccessFactors
March 2024
Learn what your peers think about SAP SuccessFactors. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
DS
SAP HCM Senior Consultant at WadiDegla

It is a scalable solution.

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RaviAnupam - PeerSpot reviewer
PM at Woolworths Supermarkets

My company has 300 admin users and 200,000 employees. The product is scalable. 

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RK
HRIS Manager at a engineering company with 5,001-10,000 employees

We stuck to the standard as much as possible so if any new version comes, or if there's any new enhancement to the software, we won't need to change much during upgrades. To be frank, in Meta4, when I used to develop based on our end user requirements and when the service pack used to come with each upgrade, it took me multiple months to analyze what I've changed and what objects I've touched. Here, we apply around 85% on that, so I think we will not face this issue.

For the configurable countries like Lebanon and Iraq which we built from scratch, the system will not be scalable because any change will need to be done inside the development. I think IBM did it in a modular way, to only add the new changes, not to change everything from scratch.

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Ketty Mondoringin - PeerSpot reviewer
Talent Acquisition, Rewards, and HR Digitalization Department Manager at PT. Chandra Asri Petrochemical Tbk.

All my company employees, including around 2,000 people, will start using the product in April.

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Diwakar Loshali - PeerSpot reviewer
Global Head HR Tech & Operations at a manufacturing company with 10,001+ employees

The solution is scalable. 

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João Ferraz - PeerSpot reviewer
Project Manager at Lifestyle Services Group (part of Phones4U)

The tool has good scalability. Our clients are medium-level businesses.

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Vasu Narasimha - PeerSpot reviewer
Founder & CEO at BluTech Talent Plus LLP

The scalability of SAP SuccessFactors is one of the main reasons someone should choose the solution. It scales fantastically well.

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Stuti Ghosh - PeerSpot reviewer
Associate Vice President Group Talent Solutions at a financial services firm with 10,001+ employees

The scalability is good. 

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FaizMohammed - PeerSpot reviewer
SUPERVISOR at Falcon Pack

I would rate the scalability at around 4/5 stars. We have close to 2,000 users who have been granted access to SuccessFactors, and these users can log in and use the various features (of which there are many) at any time.

We're also currently expanding to the US and UK, and scaling up SuccessFactors for these expansions is mostly a matter of extending our resources and licenses.

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HemChari - PeerSpot reviewer
Chief Information Officer at Oldcastle BuildingEnvelope, Inc.

We have approximately 40,000 to 60,000 users using this solution, it was installed by our corporation. One can conclude it is a scalable solution, they have done a good job.

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Rahasia Rommel - PeerSpot reviewer
Country Human Resource Manager at PT. Grobest Indomakmur

Scalability-wise, I rate the solution a nine out of ten.

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SS
Enterprise Architect at a energy/utilities company with 10,001+ employees

The solution is highly scalable. For a large corporation like us, we are able to extend it easily. 

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ChiaraRomanelli - PeerSpot reviewer
Cyber Security Consultant at Deloitte Risk Advisory

Scalability-wise, I rate this solution a five out of ten. If the solution had the option to differentiate visibility based on legal entity, for example, it would be more appealing to me, and I would consider giving it a higher rating for scalability.

End-users having access to the solution in our company are around 100 people. Also, in our organization, there are plans to increase the usage of the service for more users in it in future.

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Mukesh Mathur - PeerSpot reviewer
Assistant IT manager at a construction company with 1,001-5,000 employees

I would rate the scalability of the solution nine out of ten. It has a high level of standardization across the various systems and processes and hence large organizations.

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Wael Elsagh - PeerSpot reviewer
Solutions Architect at EJADA

The scalability of SAP SuccessFactors is good. We can add extensions to the customer's needs that are not available in the core features. Scalability is possible but some modules have limitations. For example, in Recruiting, I can have a lot of features using business tools, such as building the business role, and NDS meter data framework. However, in Performance, I have a lot of limitations.

I have over 12 customers that are using this solution. We have more customers coming in the near future.

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OG
Global Learning and Development Manager at a manufacturing company with 10,001+ employees

The scalability of SAP SuccessFactors is good. They are many modules that we could use. For example, they have the Employee Center module where we can expand our employee information, such as which skills we have and career aspirations.

We have approximately 20,000 employees using this solution in my organization.

We plan to continue to use the solution in the future. We do not have plans in our roadmap to change solutions.

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Genni Barnes - PeerSpot reviewer
SAP Solution Architect at Nedbank

The solution is scalable.

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ChristopherOrilogbon - PeerSpot reviewer
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G

SuccessFactors is scalable because they have different data centers across the world. As your data grows, the instance also grows. There's no failure on the platform. At most, you'll have a few hours of downtime on the weekend as they upgrade the system. 

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Fachlul Infithar - PeerSpot reviewer
IT PMO at PT. Bank Tabungan Negara

We use the cloud version of SuccessFactors, so there are no problems with scalability.

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Alaba Ayotunde O. OLUWAYIMIKA - PeerSpot reviewer
It Asset Management Lead at Dangote Industries Limited

The product is scalable. We can add more things, and it doesn't interfere with the solution. We do a test run and quality assurance before the production environment.

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IH
Vice President at Abacus Consulting

It is quite scalable. We can also do customization. It's flexible. We had around seven to eight customers on SuccessFactors with different modules.

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AM
HR at Provably Fair SRL

Scalability-wise, I rate the solution an eight out of ten.

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Bhuwan Ghosh - PeerSpot reviewer
SAP SuccessFactors Consultant at NTT DATA Business Solutions Qatar

SAP SuccessFactors is a scalable product.

Our entire HR solution is built on SAP SuccessFactors.

We are implementation partners. Not only is it implemented in our company, but it is also implemented for others.

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Dave Dumeni - PeerSpot reviewer
Project Manager at Telecom Namibia

The solution is scalable. We have about 1,300 people using the solution.

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RP
Head of IT & Business Applications, Dangote Refinery at Dangote Industries Limited

The scalability of SAP SuccessFactors is good.

We have approximately 6,000 users using this solution in my organization. We plan to increase our usage as we are a growing business.

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SandeepKumar7 - PeerSpot reviewer
Head - Shared Service Operations and HR Systems at a pharma/biotech company with 1,001-5,000 employees

I have never had a problem with scalability. We have more than 3,000 users in our organization. Internally, we have a couple of people who manage the solution and do maintenance. For anything major, we use the integrator.

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Rahasia Rommel - PeerSpot reviewer
Country Human Resource Manager at PT. Grobest Indomakmur

The scalability of the solution is quite good. It can provide services to many companies and many business units.

In Indonesia, we have 250 employees that are on SuccessFactors. Globally we have about 4,000 users, however, I can't speak to how or if it is used elsewhere.

Currently, the solution is only for the supervisor, manager, and the head of business. However, we are considering expanding to more staff in the future.  

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Nisha Kannake - PeerSpot reviewer
Pre-Sales at Cloud4C Services

You can choose to scale up or scale down SAP SuccessFactors nowadays. The solution is much more scalable, so if today you want to start with one hundred users, then tomorrow you want to go up to five hundred, then you can do that. Scalability-wise, I'm rating SAP SuccessFactors nine out of ten.

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NN
IT at a manufacturing company with 10,001+ employees

It is a scalable solution. Approximately 1,000 users are currently using SAP SuccessFactors.

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UD
AVP - HR IT at a consumer goods company with 10,001+ employees

I found this solution absolutely scalable.

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SF
DGM HR at a comms service provider with 10,001+ employees

SuccessFactors is scalable.

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it_user521811 - PeerSpot reviewer
Senior Director IT, Business Intelligence & Data Resources at Norwegian Cruise Line

It's our first year of implementation and we haven't had any scalability issues yet.

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AR
Sr. HRIS Project Manager (Analyst) at a manufacturing company with 5,001-10,000 employees

SAP SuccessFactors has good scalability, and it's scalable globally.

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YZ
SAP Project Manager at a manufacturing company with 10,001+ employees

The scalability of the solution is good but not perfect. In our company, we have around 200 users and we use it for 16,000 employees. We plan to increase usage to cover 20,000 employees and have plans to roll out the solution to some of our countries in Europe.

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Emad Massoud - PeerSpot reviewer
SuccessFactors HCM Lead Consultant at Intercom Enterprises

I rate the tool's scalability a ten out of ten. My company has 250 users. 

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MM
Senior Manager at a manufacturing company with 5,001-10,000 employees

It is a scalable solution. I would rate it a ten out of ten. 

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Mohammed Mehdi - PeerSpot reviewer
Talent Development Advisor at Zahid Tractor

I rate SuccessFactors six out of 10 for scalability. It covers about 2,000 to 3,000 employees at our company. 


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George Aedo - PeerSpot reviewer
Deputy Manager of IT at SOLGAS S.A.

The scalability of SAP SuccessFactors is good.

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Irina Dewi - PeerSpot reviewer
Senior Public Policy Specialist at a mining and metals company with 5,001-10,000 employees

The solution is scalable, we have 2,000 users. 

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Juzar Badami - PeerSpot reviewer
Head of SAP Center of Excellence at a consumer goods company with 10,001+ employees

SAP SuccessFactors is a scalable solution.

We have 5,500+ employees using this solution in my organization.

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AH
SAP SuccessFactors Function Head at EOH

This solution is more scalable than other solutions because of the features that it offers.

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DK
Sr. Supervisor HR at a comms service provider with 10,001+ employees

Scalability is good. We can easily expand it. We were able to integrate it with a couple of our systems.

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CY
Digital Learning Specialist at Lane Crawford

We have 1,600 people using it in our company. We had one dedicated admin and seven people with access to the backend. 

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AH
Program Manager HR-IT at a transportation company with 10,001+ employees

It is scalable. We don't have any issues adding more and more people. 

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BG
SAP SuccessFactors Consultant at a tech services company with 10,001+ employees

In our experience, this product is scalable and very adaptable.

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ChristopherOrilogbon - PeerSpot reviewer
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G

My impression of SuccessFactors is that it is quite scalable. For example, we have clients who have slightly above 800 employees who are using it. We have clients that have over 1000 users using this. I also read online a few months back about a Russian bank that uses SuccessFactors with about 75,000 employees. It's the same product. All you need to do is to get different licenses.

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HA
Trainee at AR Phoenix

More research, more reading about SuccessFactors products, and a deeper understanding of human resources have increased my knowledge. The product is also scalable because it feeds to bigger companies.

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DP
Partner at a recruiting/HR firm with 1-10 employees

The solution offers very good scalability. A company shouldn't have any issues with expanding.

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FF
Human Resources Officer at a non-profit with 10,001+ employees

Scalability needs improvement. 

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it_user607389 - PeerSpot reviewer
Principal Consultant at a financial services firm with 10,001+ employees

No specific scalability issues have been found.

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AH
Managing Director at a computer software company with 11-50 employees

It's scalable and very easy to do so.

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it_user589368 - PeerSpot reviewer
IT Director, Corporate Systems at a retailer

I am not aware of any scalability issues.

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it_user521628 - PeerSpot reviewer
Technical Leader at a tech company with 51-200 employees

We have not really scaled this product with the implementation that we have done. The customer base that we were looking for didn't really need to scale.

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RS
SAP Offering Solution Architect at a computer software company with 10,001+ employees

We haven't heard anything about problems related to the scalability of the solution. It is quite scalable, in fact. Being on the cloud, the solution is definitely scalable. I believe Success Factors are implemented in many multi-national companies with large numbers of users. It's know to be a scalable solution.

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LO
Global Hris Leader , Senior Director at a tech services company with 5,001-10,000 employees

I did not encounter any scalability issues.

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BT
Country Expert Total Workforce Managemnet/ Learning & Development at a manufacturing company with 10,001+ employees

If you count associates, we are a 450,000 associate company. About one-third of them are not active users. We have roughly 300,000 users in all kinds of roles, such as managers, FMs, and associates.

Our company doesn't want to spend any more money on SuccessFactors. We are not really extending the solution. It would be wise if we could use it better. We don't do any strategic personnel planning.

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ST
Deputy Human Resources Coordinator at a financial services firm with 10,001+ employees

We don't have problems with scalability. 

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SK
Senior Human Resources Specialist at a tech services company with 11-50 employees

This is a very scalable solution.

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it_user584106 - PeerSpot reviewer
HCM Team Lead at a tech services company with 1,001-5,000 employees

We have not had scalability issues.

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SD
SAP SuccessFactors Center of Excellence at Wipro technologies Ltd

I have not encountered any scalability issues so far.

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MM
Senior Business Analyst at a comms service provider with 1,001-5,000 employees

In our company, we have 2,000 users, who use it on an as-need basis.

I don't have experience with the scalability. It's not an area that I manage, but, in terms of performance, there are no issues with it.

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it_user585888 - PeerSpot reviewer
Hr Solution Architect at a mining and metals company with 1,001-5,000 employees

Based on my experience, the system can be very flexible and easily configured based on the company requirements.

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it_user519387 - PeerSpot reviewer
Managing Partner at a tech consulting company with 51-200 employees

Being a cloud-based solution and regular enhancements every quarter, SAP has handled scalability beautifully. Apart from that, SAP engagement with AWS gives clients more flexibility and access to the latest, state-of-the-art technologies from both software and hardware perspective; it’s a big advantage for any client.

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it_user589476 - PeerSpot reviewer
Sap Success Factors Learning Consultant at a recruiting/HR firm with 501-1,000 employees

We have not really had scalability issues.

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NQ
General Manager at a recruiting/HR firm with 1-10 employees

It's a scalable solution. We have three users for the recruitment.

We have plans to continuing using it in the future.

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DH
Information System Manager at a non-tech company with 11-50 employees

It's scalable. We are expanding our business now to 500 employees. Scalability is good. We started with 400 users. 

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it_user208500 - PeerSpot reviewer
HCM Solution Architect, SAP and SuccessFactors at a tech services company with 501-1,000 employees

We have not encountered any scalability issues.

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it_user765252 - PeerSpot reviewer
SAP HCM/SuccessFactors Consultant at a tech services company with 10,001+ employees

SuccessFactors has some limitations when it comes to scalability. SAP On-Premise was more scalable.

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ND
Consultant at a tech services company with 51-200 employees

The solution is scalable.

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it_user581826 - PeerSpot reviewer
Project Manager at a tech services company with 10,001+ employees

We have not encountered any scalability issues.

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KK
Manager Finance at a tech services company with 1,001-5,000 employees

We have found the solution to be scalable.

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it_user589494 - PeerSpot reviewer
Sap Hcm/Success Factors Consultant at a tech services company with 1,001-5,000 employees

We did not have any scalability issues.

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it_user180039 - PeerSpot reviewer
Founder at a tech company with 51-200 employees
SS
IT System Analyst at a tech services company with 11-50 employees

It's currently fine. It depends upon your client base. You could have 5,000, 10,000, 20,000, 30,000, or more users.

View full review »
Buyer's Guide
SAP SuccessFactors
March 2024
Learn what your peers think about SAP SuccessFactors. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.