Sugar Enterprise Overview

What is Sugar Enterprise?
Sugar is an affordable and easy to use CRM platform, designed to help your business communicate with prospects, share sales information, close deals & keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support. As an open-source, web-based CRM solution, Sugar is easy to customize & adapt to your changing needs. Ideal for small & medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site.
Sugar Enterprise Customers
Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Sugar Enterprise Video

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Michael Deaver
Strategic Human Relations Leader at Michael Deaver Talent Management Coaching & Consulting
Real User
The user interface makes it difficult to use over time. It is a good, basic out-of-the-box solution.

What other advice do I have?

Good, basic out-of-the-box solution, however, in my estimation not a long term play as the design flow and user interface make it a true chore to enter data. Feature rich, but not designed with the end in mind or for user fluency. Too many clicks required for navigating.
it_user11022
VP of eCommerce with 51-200 employees
Vendor
Planning for SugarCRM 7.0? 5 Things to Evaluate Now
SugarCRM 7.0 promises to be an exceptional release.  A new, highly improved and unique user experience that sports more efficient workflow and new intelligence features highlight what will be a great product upgrade.  That being said, it also introduces the need for some immediate planning and changes for some existing Sugar users. Based on our early reviews, we’ve identified 5 key areas you need to evaluate in your SugarCRM instance and possibly update to be ready for SugarCRM 7.0.  This isn’t an exhaustive list, but it’s a good starting point you should consider when planning for your upgrade to version 7.0. If you are a Sugar OnDemand user, it is even more critical you start this process now.  Sugar will be introducing a compatibility mode for existing users for a period of time,…
it_user1143
Network Manager at a healthcare company with 51-200 employees
Vendor
SugarCRM provides simple navigation and rapid data access for small businesses
it_user1017
eCommerce Expert at a computer software company with 501-1,000 employees
Vendor
Sugar gives users a complete view of their customers through core sales, marketing and customer support features.

What other advice do I have?

The Sugar platform is highly extensible. The application includes a built-in Module Builder tool to assist developers and users in creating and maintaining custom applications that extend the value of the core platform.
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