SugarCRM Reviews

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Michael Deaver
Real User
Strategic Human Relations Leader at Michael Deaver Talent Management Coaching & Consulting
Nov 01 2017

What is most valuable?

The ease of setup and stability.

How has it helped my organization?

It was used for a period of time as our primary CRM for handling clients.

What needs improvement?

The user interface (UI) needs improvement.

What's my experience with pricing, setup cost, and licensing?

It is a strong basic CRM, however the user interface makes it difficult to use over time.

If you previously used a different solution, which one did you use and why did you switch?

Infusionsoft. We were trying out SugarCRM based on Central Station rankings.

What other advice do I have?

Good, basic out-of-the-box solution, however, in my estimation not a long term play as the design flow and user interface… more»

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What is SugarCRM?

Sugar is an affordable and easy to use CRM platform, designed to help your business communicate with prospects, share sales information, close deals & keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support. As an open-source, web-based CRM solution, Sugar is easy to customize & adapt to your changing needs. Ideal for small & medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site.
SugarCRM customers
Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
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