Consultant Technical Lead at a financial services firm with 10,001+ employees
Real User
A cloud operating system for web developments
Pros and Cons
  • "The initial setup is simple and takes five minutes for deployment and if you have automation in place, it will take four minutes."
  • "The solution could be more stable."

What is our primary use case?

SUSE is an operating system that can be used for web application development and regular housekeeping work on application development.

What needs improvement?

The solution could be more stable.

For how long have I used the solution?

I have been using SUSE Linux Enterprise for 12 years.

What do I think about the stability of the solution?

The solution is based on the models which you're selecting because sometimes you go with the standard support or with premium support. It is all dependent upon what support you are opting for.

There are a lot of operating systems in the network. We have SUSE provided by cloud, and some are traditional ones like Linux. Everything has different features. It's all stable in their own environment and for what they're using for production, development, or UAT.

I rate the solution’s stability a seven out of ten.

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What do I think about the scalability of the solution?

All operating systems are giving good scalable options.

How was the initial setup?

The initial setup is simple and takes five minutes for deployment and if you have automation in place, it will take four minutes.

What's my experience with pricing, setup cost, and licensing?

The solution’s subscription is dependent on the organisation like how they have a contract with the company.

What other advice do I have?

It all depends upon the subscription and cost. If the subscription is less, maybe we can choose which operating system to go. Subscription and support provided by the vendor are the two major factors which we look at. Technology is ok, we can get adjusted to it, but the subscription and support are two major factors that you are looking at.

I would advise to go check all the offers, security patches and how often the vendors are releasing the security patches. These are more important before you decide which one to go.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Israel Azevedo - PeerSpot reviewer
DevOps Analyst at Arcelormittal
Real User
Top 20
Great Linux-based solution with excellent documentation
Pros and Cons
  • "SUSE Linux's most valuable feature is the documentation - there is a lot of documentation about how to create custom servers."
  • "SUSE Linux could provide more information about cost and the details of how clustering works."

What is our primary use case?

I use SUSE Linux as a vehicle for processes where the company has security baselines.

What is most valuable?

SUSE Linux's most valuable feature is the documentation - there is a lot of documentation about how to create custom servers.

What needs improvement?

SUSE Linux could provide more information about cost and the details of how clustering works.

For how long have I used the solution?

I've been using SUSE Linux Enterprise for a year.

What do I think about the stability of the solution?

SUSE Linux is stable.

What do I think about the scalability of the solution?

SUSE Linux is scalable because the Cloud offers different sizes of VMs if we need more CPUs.

How was the initial setup?

The initial setup was moderate.

What about the implementation team?

We used a partner team.

What other advice do I have?

SUSE Linux is a great Linux-based solution, of which there are few that support SAP systems and HANA databases. I would rate it eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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March 2024
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Engineer at Bit 2 Bit Communication SRL
Real User
Top 5
A stable solution which is easy to configure
Pros and Cons
  • "The most valuable feature of the solution is the installation part...We don't face any issues related to the operating system or application."
  • "I don't like the frequency of updates, especially if they're only from the vendor."

What is our primary use case?

It's like an operating system, and then on top of this operating system, I install the Mitel application.

What is most valuable?

The most valuable feature of the solution is the installation part. The process is carried out through a download from Mitel's support site. It more or less preconfigures the system.

What needs improvement?

Mitel offers a specific version of SUSE Linux Enterprise, and whenever they make improvements to the operating system to better align with their application, I download it for distribution. Then, I work with what I have. But, anyways, it's okay to learn more since it helps me with my laboratory work.

I don't like the frequency of updates, especially if they're only from the vendor. However, in today's world, numerous threats need to be addressed. So, I believe that security upgrades should be implemented quickly, including the deployment process. If the software is stable and I know that there are new features to be added or configuration changes needed to be made, I'd rather not have to make changes too often.

For how long have I used the solution?

I have been working with SUSE Linux Enterprise Server for around four to five years now. I work as an integrator for voice systems. The version I am utilizing is tailored for voice systems and can also be utilized as a platform.

What do I think about the stability of the solution?

It is a stable solution since it is great to configure. We don't face any issues related to the operating system or application. There are some difficulties sometimes because we need to interconnect different types of devices from different vendors.

What do I think about the scalability of the solution?

The scalability of the solution depends on the customers, who are the ones paying for it. In Romania, it is not easy for customers to choose cloud services because they question where my equipment is, and they also want to know whether it is safe to enter certain information. The customers also wish to know who knows how to operate the device and which security configuration should be deployed since there are concerns about the safety of their data. Despite our efforts to provide clarification, explaining these issues to customers is difficult.

In my company, I don't use it because my company is very small. But I work as an integrator with my customers.

How are customer service and support?

I had a very fine experience with the tech support team, and I found almost all the valuable information on the Mitel site.

Which solution did I use previously and why did I switch?

I work with VMware and Hyper-V from Microsoft in my laboratory for testing purposes. I don't work with other teams or companies. Recently, I installed VMware ESXi.

I have used Microsoft Exchange, Microsoft System Center - Operations Manager, Microsoft Project, Team Foundation Server, IIS, and Windows Server, but not on an operational team. So, I know about these tools, but I don't work with them on a day-to-day basis. My experience is in voice devices like Mitel. I have experience with all the imported applications. However, I am currently working on configuring virtualization and virtual machines for a customer, a task that requires the use of these tools.

How was the initial setup?

The setup process isn't too difficult and is the same for all operating systems, especially with Linux, regardless of the distribution. However, if I need to perform specific tasks, such as adding external devices like a network adapter, then finding the correct driver can be challenging. It's tough to answer how long the deployment process takes since it depends on the type of device being used. If all the required drivers are available in the distribution or for all interfaces, then the installation is quick and easy.

In the deployment process, the first step is to install VirtualPBX and the necessary applications for voice configuration, such as conference and phone. After that, it's important to connect the device and establish a virtual connection. However, I needed to consult with the developer and IT department to determine the type of network redundancy or software redundancy required. Then, I try to understand and learn the configurations of VMware or Hyper-V.

Most of the time, integration becomes easy when you put all the information on the table and collaborate with other teams and departments, such as the IT department. From their end, they provide a guide on the exchange along with the provider. If everything is taken into account, then it becomes easier.

What about the implementation team?

Although I can install the system on my own, when I visit the customer's site, I often require additional support from their IT department. This is because I cannot make some modifications to their equipment, such as switches and phones.

What's my experience with pricing, setup cost, and licensing?

The license comes directly from Mitel since it is personalized distribution, and everything depends on that particular distribution. Regarding pricing, everybody would want it to be cheaper. It's not just one person who is working on the solution. So, there are a lot of people who work for that particular software to maintain its high level of valuation, and they should be paid for their work.

What other advice do I have?

I would recommend people to use this solution. I rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Enterprise Systems Engineer at a insurance company with 501-1,000 employees
Real User
Top 5
Easy to use with a free version and good reliability
Pros and Cons
  • "It's easy to set up."
  • "They should probably just make clustering a bit simpler and also provide more descriptive log files for cluster services."

What is our primary use case?

We normally use SUSE for application servers.

What is most valuable?

The ease of use is quite exceptional in SUSE Linux. Whenever you need to set up any application role on that particular distribution, you normally just use the inbuilt package manager or installer called YaST, which is basically the management toolkit for the server. Compared to other distributions, maybe where you need first to go ahead and install the package and probably do a bit of configuration, it's normally easier to do this in SUSE since the package is already installed and all you have to do is just do your configurations for that particular feature you need.

Part of the advantages of using SUSE Linux is that it comes with support. So you do get it for free. However, if you need support, that is when you need to pay a subscription cost. Still, patches, you can get for free.

It's easy to set up.

The solution is stable.

It can scale. 

Support is very responsive. 

What needs improvement?

The turnaround time needs improvement. Whenever we have a new project or whenever we have a new solution we're deploying, using SUSE is quite easy to configure. This allows us to get up and running within a few minutes. However, the turnaround time of deployment could be faster. 

SUSE is also portable, so you can run it on any virtualized platform, including containers. 

The portability of the solutions is also key and needs improvement. For example, you might have a hardware failure, and you need to run all the backup of the same server and run it on another host. 

Compliance also needs improvement, especially around security due to patching.

My main issue with Linux distributions is majorly around clustering. They should probably just make clustering a bit simpler and also provide more descriptive log files for cluster services.

For how long have I used the solution?

I've been working with the solution for around a year now. 

What do I think about the stability of the solution?

I'd rate the stability eight out of ten. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability is great, and I would rate it eight out it ten. It does support the same or almost the same tooling as Red Hat. For example, OpenShirt and containerization. 

We have about 500 users on the solution right now. We expand on an as-needed basis.

How are customer service and support?

Technical support is actually superb in the sense that whenever you raise a support mechanism, their support is within 30 minutes to two or three hours.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is very simple to set up. It is not overly complex or difficult. I'd rate it nine out of ten in terms of ease of deployment. 

What we did is we came up with a template of what we wanted our image to look like. For example, simple things such as a date and time setting, the region setting on the OS itself, patching, having the latest patches, and user management. We came up with a template of what we like to call a golden image that was already installed with everything that we usually use on a day-to-day basis on our server. We took that golden image, and we deployed it on every other little application that we needed to install. 

This means that we do not have to repeat similar processes, for example, user management, installing the latest patches, configuration, et cetera - basic OS-level configurations. 

Our strategy is basically to have a golden image with all the settings that we think are necessary and that apply to all of the systems that are running across our environment, and then we use that golden image to continuously deploy new systems when need be.

The full deployment itself takes less than 20 minutes. Normally it's done by one system admin.

There is no maintenance needed per se. Maybe this is patching and a monthly OS checkup. That's it. 

What about the implementation team?

The entire deployment was done in-house. We did not need help from outside integrators or consultants. 

What was our ROI?

In terms of time and money-saving metrics, I'd rate OI nine out of ten.

What's my experience with pricing, setup cost, and licensing?

In terms of cost, they are cheaper than Red Hat. I'd rate the affordability of pricing six out of ten. 

For SUSE Linux, currently, we normally use the free versions that come with both patching and support for patching. We normally pay for support whenever we need to, so they'll charge us for every hour after the engineer has connected.

What other advice do I have?

We're customers.

We have an on-premises and cloud deployment. 

I'd rate the solution nine out of ten. 

It's a superb choice, especially when you are running anything, let's say web services or operating system-level services. It's easy to set up and quite stable. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Prashant Saxena - PeerSpot reviewer
Client Technical Sales Specialist at IBM
Real User
Top 20
Good features and functionality with helpful support
Pros and Cons
  • "From a functionality perspective, the suite is quite rich. We like that."
  • "Compared with the competition, of late actually, the solution has increased its pricing tremendously."

What is most valuable?

The features are pretty good. 

It is fairly stable. 

Technical support has been okay.

From a functionality perspective, the suite is quite rich. We like that.

What needs improvement?

Compared with the competition, of late actually, the solution has increased its pricing tremendously. They need to work on making it more competitive.

We've recently witnessed some glitches within the product.

For how long have I used the solution?

I've used the solution for seven years. 

What do I think about the stability of the solution?

While the product started out as a very stable product, as of late there are some glitches that are happening. We really don't know the root cause of it yet, however. It's just noticeably not as stable anymore. 

How are customer service and support?

We've dealt with technical support in the past and they've been okay. We have no complaints. 

What's my experience with pricing, setup cost, and licensing?

The pricing was recently raised. They are not as competitive as they were before. 

What other advice do I have?

I'm a reseller. 

I'd rate the solution eight out of ten. We're mostly happy with the product. If they fixed the pricing and the performance, I would rate it higher. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Solution Architect at YASH Technologies
Real User
Good performance, integrates well with Active Directory, and has an inbuilt HANA firewall
Pros and Cons
  • "The most valuable feature is that there is an inbuilt HANA firewall."
  • "We have had trouble integrating Autodesk with the SUSE manager."

What is our primary use case?

We implement SAP solutions for our customers using SUSE Linux Enterprise as the operating system. We perform migrations from on-premises to cloud, where customers ask us to migrate their applications and data. When they want to implement SAP HANA they have two choices, which are SUSE Linux Enterprise and Red Hat.

What is most valuable?

The most valuable feature is that there is an inbuilt HANA firewall.

Integration with Windows Active Directory is user-friendly.

Security and performance are good.

What needs improvement?

We have had trouble integrating Autodesk with the SUSE manager. It is a problem in the configuration and the documentation does not properly explain how it needs to be managed. 

For how long have I used the solution?

We have been working with SUSE Linux Enterprise for more than 10 years.

How are customer service and technical support?

When I experience problems, the first thing that I do is try to solve the issues myself. If I fail then I will contact technical support; however, until now, I have not had a problem that necessitated contacting them.

Which solution did I use previously and why did I switch?

I'm from a Red Hat background and I also have experience working on SUSE. In my previous deployment, I found that SUSE was working slightly better than Red Hat. The main reason is that when we hand over the system to the team and we do a system readiness, everything is automated. Compare this with Red Hat, where there are some manual things that we need to do using the command line and from the sysctl settings as well.

One of the things that we need to explain to customers is why we recommend using SUSE Linux Enterprise over Red Hat, which they may already have installed.

A nice feature that Red Hat Spacewalk has is that it will automatically perform a vulnerability check on the Red Hat servers, which is something that SUSE is missing.

How was the initial setup?

The length of time for deployment depends on the environment. For a VM installation, it will not take more than 20 minutes. Deploying within a data center is longer, but will still not take more than one hour.

What about the implementation team?

Being part of the infrastructure team in the company, we are responsible for these types of deployments, as well as cloud-based storage solutions. We have a complete team.

What was our ROI?

For SAP deployment, SUSE offers better value for the company when compared to Red Hat.

What other advice do I have?

After working with both SUSE and Red Hat, I would absolutely recommend people implement SUSE Linux Enterprise. The features that it provides in terms of security, managing the storage, and encryption/decryption, all contribute to why I recommend it.

In summary, this is a good product and it has the features that everyone needs.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Kevin Honde - PeerSpot reviewer
Data Solution Architect at Econet Wireless Zimbabwe
Real User
Top 5Leaderboard
Flexible, stable, and works well with web-based applications
Pros and Cons
  • "The main feature is that Linux is flexible to work with for most web-based applications."
  • "I would like to see better functionality for interacting with cloud-based systems."

What is our primary use case?

We use SUSE Linux on some of the servers that are in our data center.

What is most valuable?

The main feature is that Linux is flexible to work with for most web-based applications. 

What needs improvement?

I would like to see better functionality for interacting with cloud-based systems.

For how long have I used the solution?

We have been using SUSE Linux for more than 10 years in this organization.

What do I think about the stability of the solution?

This is a very stable product and we plan to continue using it in the future.

What do I think about the scalability of the solution?

SUSE Linux is very scalable. Much of our organization of approximately 1,000 employees use these systems for different functions.

How are customer service and technical support?

Once in a while, we contact technical support, although the systems are so stable that this rarely happens. We the certified people that we have, it's straightforward.

Which solution did I use previously and why did I switch?

We have also used Windows Server for the same purpose. We found that on Linux, it is easier to use compared to deploying on Windows Server for some of those web-based applications. We do not need to have much interaction with it.

How was the initial setup?

The initial setup is straightforward and because we are using VMware, and we already have a set of templates, the installation takes maybe 30 minutes at most. 

What about the implementation team?

We take care of the deployment ourselves. We have certified SUSE Linux personnel that are in charge of those systems.

Our data center team is close to 10 people and they handle maintenance. This team is not only in charge of SUSE Linux, but all of the other systems that are there. For example, you would find somebody who is both Red Hat certified and SUSE Linux certified and this person would administer those servers.

What's my experience with pricing, setup cost, and licensing?

When we first implemented this product, we had licenses for support. Although because of the stability of the systems, we did not use it much so we scaled down on support. 

Which other solutions did I evaluate?

We did not switch from another product, as such. We have been using SUSE Linux for some time. We do have a mixture of different Linux servers that we use and we continue with this product because it's stable.

What other advice do I have?

We have a variety of versions, and the one being used depends on the application, or what the developer prescribes. We have the latest version, as well as version 11 and version 12.

Overall, this is a good product and I can recommend it. 

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Top 5
Stable with an elegant design and good performance
Pros and Cons
  • "The initial setup is very straightforward."
  • "Red Hat has more packages that are available than SUSE does. I'd love to see more projects based on SUSE."

What is our primary use case?

SUSE Linux is the best enterprise Linux distribution, period. It's my preferred laptop operating system.

What is most valuable?

I'm using the latest that they have which is a new innovation called MicroOS, which basically creates immutable infrastructure. It's a new trend in the Linux world and it is amazing. SUSE has been different from Red Hat with its YaST tool. They have a tool called YaST and it makes Linux server administration much easier as it's like a GUI, not a command line. It's a really amazing tool at it allows you to automate the administration of Linux servers. I love it. I felt like it's where the enterprise should be.

You can always have Oracle databases installed on SUSE. You can do the same on Red Hat. SUSE is a German company and they're very good with SAP. There is this database or ERP system based on this thing called SAP HANA. SUSE Linux is one of the few certified options to install SAP HANA on. If you're talking about enterprise-grade Linux, that can work on both Oracle and SAP and can offer it both Oracle and SAP workloads, SUSE is the best. I love it.

The stability, the performance, and the elegant design are all aspects I really like. Everything about SUSE I like, to be honest.

The product can scale. 

The initial setup is very straightforward. 

What needs improvement?

People usually don't go with SUSE, when they're outside of the European Union. They go with Red Hat, especially in the Middle East. They love the American thing. However, SUSE and Red Hat are pretty similar. They help each other, in the end. They have amazing products and pretty much have a lot of common product bases between them. There are only minor differences.

Red Hat has more packages that are available than SUSE does. I'd love to see more projects based on SUSE. They are doing a great job, however, it's not at the same level as compared to Red Hat. You can install almost anything on Red Hat or Ubuntu, however, not everything is straightforward or compatible with SUSE.

For how long have I used the solution?

I've been using the solution for six years at this point. 

What do I think about the stability of the solution?

The product is quite stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. the performance is good. 

What do I think about the scalability of the solution?

The solution can scale if a company needs it to. 

Not many people are using the product, even on the business side. Very few customers have SUSE. Very few understand the market, and therefore, very few have SUSE. I don't deal with it much in the market. However, at home, I'm running it on my laptop. My personal laptop is running on SUSE.

How are customer service and technical support?

I've never had to interact with technical support. I can't speak to how helpful or responsive they are.

Which solution did I use previously and why did I switch?

I'm familiar with Red Hat and Oracle as well.

I started my career as a web developer. I was really fond of cross-platform applications and cross-platform development. I've interacted with Mac operating systems. I've interacted with Windows, mainly. Nowadays, my personal favorite is an operating system called FreeBSD, which is not related to Linux at all. It's Linux-based, yet it's not Linux. It's different. Also, I have dealt with Android and iOS and that's mainly it. Windows, Linux, Macs, and the FreeBSD.

How was the initial setup?

The initial setup is straightforward. It's not as easy as Ubuntu. Sometimes you can run into hiccups with the drivers. Other than that, it's amazing. There's also a GUI, there is an interface. You just basically run your settings and click next, next, next, and you're good to go.

What's my experience with pricing, setup cost, and licensing?

There is no license. Usually, no Linux will charge for a license. They will get sued if they do so, as they are all running GPL software. GPL software would insist that you do not modify the code without sharing it with the public and anybody can use it. That's why it's not possible for them to charge money on the use.

What other advice do I have?

I'm using openSUSE 42.5, which is also based on SUSE. It's the same operating system, just under a different name. 

I'd rate the solution at a ten out of ten. It's been great, overall. I'm more than satisfied with its capabilities. 

I'd definitely recommend SUSE over any other Linux distribution. If you are a person who is learning Linux, very new to Linux, I would say go with Ubuntu. If you like American approaches, I will tell you to go with Red Hat. That said, SUSE is the best enterprise Linux out there, period. Red Hat does have an amazing company as well, and it's doing great contributions. However, my heart tends to always fall towards SUSE and how their product is really not just stable, but also user-friendly in the server world. In Red Hat, you have to know the command line. In SUSE, it's not a must. You do, however, there's a lot of things that can be automated without you having to write scripts.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free SUSE Linux Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free SUSE Linux Enterprise Report and get advice and tips from experienced pros sharing their opinions.