SwiftStack Implementation Team

JG
Engineering Manager at a tech company with 10,001+ employees

We had SwiftStack engineers onsite for a day or two. They worked alongside a few other engineers and myself to do the install. Our experience with them was great.

It requires about half the time of a FTE (systems administrator) a year to manage and maintain it. We do have engineers who might come in if there are high priority issues, configurations, etc. However, the average cost equivalent is probably a thousand hours a year, and that might be on the upper end.

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BD
Scientific Information Officer at a pharma/biotech company with 10,001+ employees

We used a reseller, Alliance Technology. They did an initial install and configuration of the system drives on the storage nodes.

There were some issues in their setup, and whoever configured it didn't set the system volume up as a RAID 1 mirror for high availability. However, their pricing and recommendation of the hardware was very good.

We were happy with them, with the exception of the misconfiguration. We did run into an issue with the initial quote. For our initial implementation, they had only one storage node and we needed two. So, we had to go back and address that. Then, it also didn't include the optical transceivers that we needed for the 10G connections, but we were able to work with the reseller and get those shipped out. These were minor inconveniences in the procurement process. That was the initial delivery. Alliance did not assist with the deployment from then on. 

We worked directly with SwiftStack and their support team once the equipment was in-house and went into production with it

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JM
Enterprise Architect at a retailer with 501-1,000 employees

We didn't involve any third-parties. SwiftStack itself helped us out immensely.

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Buyer's Guide
SwiftStack
March 2024
Learn what your peers think about SwiftStack. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
CG
Chief Technology Officer at a computer software company with 11-50 employees

We used SwiftStack consultants for our initial deployment, but not for individual customer accounts that are turned out. Our experience using the consultants for this was good.

For our overall cluster deployment, we use SwiftStack consultants. 

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RT
Group Leader Online Data Services at Surfsara

We deployed it by ourselves.

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HS
System administrator at a library with 11-50 employees

I'm the sole system admin here. I have a backup, but I'm the main system admin. If I'm not available, he takes care of it, but I'm the one who is maintaining it every day.

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PS
Head of Cloud Operations at a tech vendor

We did not use a third-party.

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Buyer's Guide
SwiftStack
March 2024
Learn what your peers think about SwiftStack. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.