Symantec Advanced Threat Protection Room for Improvement

SorinSolescu
Competitive Engineer with 201-500 employees
The endpoint protection looks old. Another issue is in the deployment requirement for the ATP single instance. They should work on lowering, for example, the storage requirements which is around one terabyte but only for one ATP instance. The whole product works for more complex infrastructures and is designed to work with more than one instance, so you can imagine the requirements. It's a strange situation where the infrastructure of the consumer or customer is behind some kind of firewall and they have always used some kind of customized proxy. In this situation, the ATP has a very tough time to pass the information to the cloud and back. To fix, it requires a more elaborate and complex configuration for that particular case. View full review »
Adminisyste67
System Administrator at a non-tech company with 201-500 employees
The administration interface needs a lot of improvement. It should be UI-based and simple. They need to improve it. It's not that friendly compared to what we were using at BitDefender before. It's okay but is improving, actually. View full review »
SeniorDib3d3
Senior Director of IT Operations at a comms service provider with 10,001+ employees
What we want to do is be able to customize some of this on the administrative side. Right now, it is pretty much turnkey. Therefore, it would be nice if we have more customization. We would also like alerting, not to just to the end users, but to the administrators, when something happens. An improvement could be made on the reporting because then it would be easier to collect information and submit it for compliance. View full review »
Find out what your peers are saying about Symantec, FireEye, Palo Alto Networks and others in Advanced Threat Protection. Updated: February 2020.
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reviewer1260576
CyberSecurity Operations Lead at ServiceSource
The cloud platform needs to have improvement in terms of the user interface and the different capabilities it has available. It needs to match the other leading next-gen EDR products that are available in the market. That's the reason why we are stepping away from Symantec. Their cloud environment is just generally lacking in comparison to others. If they could intercept the detection on the different kill chain analysis that would be great. View full review »
Mohammed Asif
Asst. Manager System Administration at Saudi Re
The support for this solution can be improved because we are not receiving alerts for maintenance. There are limits with respect to blocking files by hash value or blocking IP addresses, and these limits should be removed. For example, you can only block three thousand IPs. View full review »
Find out what your peers are saying about Symantec, FireEye, Palo Alto Networks and others in Advanced Threat Protection. Updated: February 2020.
399,540 professionals have used our research since 2012.