Symantec Client Management Suite can improve by adding more network devices.

In a future release, they should add the ability to revert back the patches or updates. 

The technical support is in need of improvement.

Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting in hot fixes and installing it usually breaks the system. Those are some of the problems. Just maintaining it.

In a future release I'd like to see a cloud-based solution, something we don't have to upgrade, where upgrades happen automatically.