Symantec Complete Website Security Room for Improvement

Senior Logistics Specialist at a tech services company with 1,001-5,000 employees
There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties. The major requirement is a firewall. That's the only thing we're lacking now. View full review »
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