Symantec End-User Endpoint Security Alternatives and Competitors

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Read reviews of Symantec End-User Endpoint Security alternatives and competitors

Mohammad Ali Khan
Director at Pacific Infotech UK ltd
Real User
Top 5
Oct 15, 2020
Automatic remediation and rollback help us minimize the number of technicians needed to support customers

What is our primary use case?

We are a managed services provider. We are not just using it for ourselves, but we are also supporting it and deploying it for a number of our customers. The primary use case is that it's endpoint protection software and we use it to protect our end customers' endpoints, whether they are Apple or computers, laptops or servers. SentinelOne is software as a service, but it has an agent that has to be installed on a computer or a server onsite.

Pros and Cons

  • "It has a one-click button that we can use to reverse all those dodgy changes made by the virus program and bring the system quickly back to what it was. That's one of the most important features."
  • "Another valuable feature is that if a machine is infected, one that may infect other computers within the network, we have the capability of segregating that machine in the network so that it remains connected to the internet but is cut off from the other machines in the network. That helps prevent spreading of the infection. That's a very unique feature, one I have not seen in the last 10 to 15 years from any other antivirus program. That's amazing."
  • "One of the areas which would benefit from being improved is the policies. There are still software programs where we need to manually program in the policies to tell the system, "This program is legitimate." Some level of AI-based automation in creating those policies would go a long way in improving the amount of time it takes to deploy the system."

What other advice do I have?

Go for it. It's an absolutely brilliant product. But understand what it is before starting to deploy. Unless you understand the product, you will not know how to use it to the best of its best capabilities. The solution's Behavioral AI works with and without a network connection, providing the internal protection. But having that network connection is important because it will then be able to report it to the central dashboard. While it will do what it has to do locally, it's helpful when the agent reports back to the central dashboard so that the IT Admin can take action. It is important that…
BM
OwnChair354
Owner at a tech services company with 11-50 employees
Reseller
Top 5Leaderboard
Jun 3, 2019
Easy to use, easy installation and can be installed on other servers or workstations

What is our primary use case?

We have been reselling Bitdefender for over twelve years now. Our primary use case for this solution is for a microfinance bank. They wanted a solution that can deliver security in the cloud. In fact, there was no other antivirus partner or manufacturer that has enterprise security that is hosted in the cloud. When they came to us, we told them that we have a solution that can do that, which is Bitdefender GravityZone. We told them exactly what it does: * You don't need to buy a separate server to deploy it, which is major savings for the bank. * It is hosted in the cloud. Because it is hosted… more »

Pros and Cons

  • "We have clients who are also migrating from other anti-virus solutions to GravityZone because of the ease of use, ease of installation and the fact that it can be deployed in the cloud and the same software; you can actually install on other server or workstation. It automatically knows what it's protecting."
  • "The pricing should be improved. The user interface has been improved on a yearly basis. The key issue is that they need to look at their pricing."

What other advice do I have?

My advice to somebody considering this solution would be to one, make sure that you get the exact model of the product you're looking for based on your environment. Two, you must ensure that you meet the minimum requirements because for Bitdefender if you don't meet the minimum requirements, it will not install. It will not install and if it does not install you will never know where the problem is coming from. I would rate Bitdefender a ten out of ten.
EA
reviewer1452492
President at a tech vendor with 1-10 employees
Reseller
Top 5
Dec 16, 2020
Great reporting and good training with a pretty straightforward setup

What is our primary use case?

We primarily use the solution for malware protection.

Pros and Cons

  • "The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer."
  • "The number one thing I would like is if their support could be a little faster and it would be a little easier to get a hold of support when you need them."

What other advice do I have?

We're Sophos partners and resellers. We always deploy the latest version of the solution. We deploy the Intercept X Advanced with EDR. All the management is done through the cloud. Then there's a client piece you put on, on-premises. We do the management through the cloud and we put the client piece on the premises. I like a lot of the things that Sophos is doing. They didn't have one this year, however, they have an annual conference, and one of the things they had done, this was right before they got bought by this other company, is they had hired a lot of really top talent. These guys, when…
Amir Afkhami
Country IT Logistics & Facilities Manager at DHL
Real User
Top 10
Nov 7, 2020
Straightforward to use with good licensing options and doesn't consume too many resources

Pros and Cons

  • "As a Japanese company, it doesn't have any restrictions on usage in our country."
  • "We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."

What other advice do I have?

We're just a customer. We don't have a business relationship with Trend Micro. Trend Micro may be planning to launch a new product called Apex or Alex in January. However, right now, we are using the most current version of the solution which was launched in July. This version is compatible with Windows 10. We actually waited for this release to happen due to the fact that the previous versions of Trend Micro were not compatible with the latest Windows so we couldn't upgrade our Windows clients. We waited nearly three months, or maybe two months, so we would be able to upgrade our clients'…
LS
reviewer1383249
IT Infrastructure Manager at a financial services firm with 51-200 employees
Real User
Top 20
Feb 19, 2021
Protect your business against a wide variety of threats

What is our primary use case?

We currently have around 50 servers. We aren't really a big company but we have 50 servers which we manage. We use McAfee for the web filtering portion of it. For example, if a user is doing a search on Google, there's a risk-rating web content filter built into McAfee. This alerts us if there are any threats present. We have licensed McAfee ENS on a per-server basis. As of now, from memory, I think we have 56 endpoints running McAfee — 56 servers in total.

Pros and Cons

  • "It's quite easy to install agents."
  • "With McAfee, if there is a zero-day vulnerability, you have to download the patch for it from the McAfee website, then apply it to your endpoint."

What other advice do I have?

I would definitely recommend this solution to others. McAfee is a good product. I worked with Symantec, but personally, I think McAfee is better. However, in my opinion, now having worked with CylancePROTECT and OPTICS, I think CylancePROTECT and OPTICS are on another level. Still, we have been working with McAfee for nearly 10 years and I feel it's a very good product. Overall, on a scale from one to ten, I would give McAfee a rating of eight.
Get our free report covering Microsoft, Palo Alto Networks, Trend Micro, and other competitors of Symantec End-User Endpoint Security. Updated: April 2021.
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