Symantec Endpoint Security Implementation Team
Our experience with our current reseller has been really good. They are good guys with good knowledge of the tools. They have helped us a lot. This reseller is a new one for us. We used another that was very bad, with poor response times.
The new reseller has also helped with the data loss protection solution that we have installed, and with our Web Security Services, which is another software package we use.
View full review »GE
Glen Estes
IT Specialist at a healthcare company with 1,001-5,000 employees
I was the consultant.
View full review »SS
SagarShah
Cyber Security Manager at a tech services company with 10,001+ employees
We have a separate team that does the deployment, but I do share some recommendations depending upon the client environment. After the deployment, that team hands it over to my team for operations, and then we make the changes. So, they do the basic deployment, and we then take over and make the solution mature.
Generally, its deployment does not require more than two people. At the initial stage, they collect and gather information from various sources and proceed with the deployment, and then it takes some time to do the configuration. So, two people are good enough for initial deployment, but when it comes to rolling out the agent to the entire landscape, it takes time. You have to engage various people from different departments. The people involved in its deployment and configuration are administrators and engineers.
It usually doesn’t require much maintenance. We do our regular health checks to see whether the definitions are getting updated or not and whether their replications are working or not. Its maintenance is a one-man job, but the operational activities of the organization generally require two to three people, but the number can vary based on the size of the environment.
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Symantec Endpoint Security
March 2024
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,995 professionals have used our research since 2012.
KF
Kin Lol
Senior IT Security Officer at Lion International Bank
We deployed the solution ourselves. There were seven or eight people io the team and different staff members were given different duties. All of them are system administrators.
We have three people that handle the maintenance. They monitor the dashboard for possible compromises, and our specialists have to use the device protection and application controls.
There are also tasks related to reporting issues that arise during monitoring, including those concerning possible attacks or infections. One of the managers in our IT staff is responsible for updating the definitions that we get from Symantec.
There was an incident where we had problems with a password and we had difficulty recovering it. We contacted our local partner and I think they contacted Symantec. After that, we recovered the password. That was the only maintenance-related problem that we had.
View full review »We had a consultant from Symantec for its implementation. In terms of maintenance, it doesn’t require that much maintenance, but it requires patch updates on a regular basis. I take care of its maintenance.
View full review »EA
Edwin Acquah
Senior Desktop Engineer
We do it ourselves.
View full review »PD
Prince Prince.Dpsr@Gmail.Com
Project Manager at Dreams Technology
We implemented the solution through an in-house team. Two to three people can deploy Symantec Endpoint Security in a couple of minutes.
View full review »SA
Syed Akram
Information Technology Specialist at Wonderla Holidays Ltd
We have used Symantec Professional Services for updates and helping to get services properly installed.
View full review »RC
reviewer1511340
Sr. Windows Analysts at a engineering company with 10,001+ employees
We deploy the solution ourselves.
View full review »SB
reviewer1337973
Computer Systems Administrator at a university with 10,001+ employees
We handled everything ourselves in-house. We didn't need the help of a consultant or integrator.
View full review »AM
Asad Malik
Senior Infrastructure and Security Engineer at Georgetown University
We did the implementation of Symantec End-User Endpoint Security ourselves.
We have one person that supports this solution.
View full review »MS
reviewer1069713
Project Manager at a real estate/law firm with 10,001+ employees
We had a consultant assist us with the client.
View full review »GS
Gulab Singh
Solutions Specialist Security at COMPAREX India Pvt. Ltd.
We have a dedicated delivery team to deploy the solution.
It is very easy to configure. There are no challenges when implementing this solution.
View full review »We create a document for implementation, and when we are handling a large implementation with 5,000 users, we deploy the 100 or 200 from our side, and then we guide and train the customer's engineer who takes care of the remaining deployments.
For 5,000 users, 5 to 10 people are enough to handle the deployment and maintenance. They all have different roles. For example, one of them handles the policies, and one of them takes care of the implementation. Similarly, one of them works with the updates. They take care of all the functions.
View full review »We implemented this solution through an in-house team.
View full review »NM
NoufalMohamed
Technical Manager at Mignet Technologies
We usually set it up for our customers.
View full review »NA
Naveed Ali
Unit Head Infrastructure at First Woman Bank Limited
We did get some vendor support but six or seven of our engineers were involved in the process.
View full review »PE
Phillip Evely
Network Administrator at Cape Breton Regional Municipality
I implemented Symantec Endpoint Protection by myself.
View full review »BD
reviewer1255092
Manager Operations/ Information Technology at a financial services firm with 1-10 employees
Implementation was done remotely by the provider to the actual domain server. A consultant performed the implementation.
View full review »The system admin did the installation without external assistance.
View full review »GK
SystemAdmin677
IT Systems Administrator at a consultancy with 51-200 employees
We performed the installation in-house.
View full review »TD
reviewer1415661
General Manager at a consultancy with 51-200 employees
We have a team of around five people, all engineers, who are responsible for deployment and maintenance.
View full review »MK
reviewer1392531
Dy General Manager at a real estate/law firm with 501-1,000 employees
We used a partner to help us with the implementation and the full deployment took approximately one month. We currently have one administrator and a few engineers to manage the maintenance and deployment of the solution.
View full review »MW
Mac Wang
Project Manager at Realnux
We are integrators. We are able to handle implementations for our clients.
View full review »GS
reviewer1045947
System Administrator at a consultancy with 1-10 employees
We used an integrator and reseller for this.
View full review »The Symantec technical team handled the implementation for us.
View full review »PD
ParveshDhurmea
Assistant Engineer at Harel Mallac Technologies Ltd
To do the implementation it is best to have one engineer and one IT person for the job.
View full review »AN
Anthony Ndong
Systems Administrator at a pharma/biotech company with 51-200 employees
I performed the deployment myself, and it takes about an hour, or perhaps two hours at most.
View full review »DB
Darren Braithwaite
IT Manager at Digitalis Reputation
We do the implementation by ourselves.
View full review »We implemented it in-house.
View full review »We had help from Symantec and their partners.
View full review »We implemented it ourselves. I have already mentioned that we do need real time results on the console and a better deployment mechanism. We have to work with custom scripts for the removal of third-party software which makes it bit tricky.
View full review »AD
reviewer1678515
swEngineer at a manufacturing company with 5,001-10,000 employees
Our IT team did the implementation of the solution.
View full review »VN
reviewer1237086
Service Manager with 51-200 employees
I was able to implement this with one other team member.
View full review »DH
Dr. Suresh Hungenahally
Chief Executive Officer at a tech services company with 1-10 employees
We did not use an integrator, we did it ourselves.
View full review »SA
Sudeep Amalkar
Director at a tech services company with 11-50 employees
We have in-house team.
View full review »KK
reviewer1049148
Regulatory Specialist at a healthcare company with 501-1,000 employees
We have an internal team for deployment and maintenance.
View full review »MB
Mohamed Belal
Solutions Architect at IP Protocol INC
I implemented myself using the help of the distributor.
View full review »The implementation was through a Symantec reseller. Considering the environment complexity, it is important to always plan, test, correct all errors, plan again, and attack departments with low risks, learn with the errors, adjust the plan, and move forward to next department.
View full review »JC
SEP677
Service Management Officer at a government with 501-1,000 employees
We used an integrator to implement the solution.
View full review »MS
Reviewer8093
Software Engineer at a tech services company with 10,001+ employees
I'm based out in Dubai, so we purchase these products through channel partners. There are a certain level of channel partners, like platinum or gold or silver.
View full review »We did an in-house implementation.
View full review »Buyer's Guide
Symantec Endpoint Security
March 2024
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,995 professionals have used our research since 2012.