Symantec Endpoint Encryption Reviews

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Real User
System Administraor at a tech services company with 11-50 employees
Dec 15 2019

What is most valuable?

The most valuable features are the messaging features and shared folders.

How has it helped my organization?

The product has helped our organization by providing encryption options. For example, it is better to have encrypted messages because it is more secure. With the module for the shared folders, we can… more»

What needs improvement?

The hard drive encryption needs to be improved. There is an issue, for example, where we cannot easily do Microsoft updates. The updates stop before the PGP reboot is complete. So when PGP encryption… more»

What's my experience with pricing, setup cost, and licensing?

I am not sure of the licensing fees. I presume there are packages based on what you use. We have three modules (for messaging, disk encryption and shared folders). I believe there are five modules… more»

Which solution did I use previously and why did I switch?

We are currently looking at Kaspersky Endpoint Encryption for Business Events. I am actually doing testing with a free license that we have access to for 30 days. We are doing this in order to look at… more»

What other advice do I have?

My advice to others who are considering this solution is to make sure that they do some testing if they are using disk encryption as we have had problems with updates. Our problem may depend on the… more»
Real User
Information System Security Manager at a aerospace/defense firm with 10,001+ employees
Mar 20 2019

What is most valuable?

It helps us put antivirus solutions in place and prevent malware from getting to our machines. It's a pretty clear-cut solution.

What needs improvement?

Semantic is out there doing the work, identifying viruses and malware that come out weekly. That's the real-world landscape and they're pushing that stuff out as quickly as they can. But I can only patch monthly. I don't know what the… more»

Which solution did I use previously and why did I switch?

The government requirement was to be using McAfee, and we're using Semantic and we just pushed back on it. I told them I have a solution, it's deployed, it's working. It's 100 percent. Why is the government specifying a solution for one… more»

What other advice do I have?

If you make the investment in tech, in updated hardware and software, there are other tools - here we are at RSA 2019, those tools are all over the place. There are other tools that are not single-point solutions. You can solve a whole lot… more»

Which other solutions did I evaluate?

This solution was chosen for me. I didn't make the decision. Last year at RSA, Malwarebytes had a booth. I was talking to the vendor and he had some very interesting research. I won't go into too much here, but he had a graph on how many… more»
Find out what your peers are saying about Symantec, Microsoft, Sophos and others in Endpoint Encryption. Updated: January 2020.
391,329 professionals have used our research since 2012.
Hassan-Moussafir
Real User
Information Security Senior Expert (Founding member, African Cybersecurity Center) at a financial services firm with 10,001+ employees
Nov 21 2019

What is most valuable?

The most valuable feature of this solution is encryption. The reporting is very important for us. It's a well-known solution and the PGP Solution is a good solution with good performance. Symantec has SONAR for the antivirus and ransomware… more»

What needs improvement?

We need to develop a process for this solution. We can't deploy the solution without being assisted by or followed by a process. Also, we need to define the process for administrative responsibilities, and the help desk to be notified for… more»

What's my experience with pricing, setup cost, and licensing?

The price is very good. They have two solutions for encryption including Symantec Endpoint Encryption and PGP Endpoint Encryption. With one PGP license, you can deploy the two solutions. The PGP license gives you two options.

Which solution did I use previously and why did I switch?

I used Check Point while I was in Citibank, which was in 2009 and 2010.

What other advice do I have?

Checkpoint has better support. With Symantec, we have subsidiaries involved. The performance is good and it's efficient. I would rate this solution a nine out of ten.
Mohamed-Hashem
Real User
Project Manager at Target IS
Dec 18 2019

What is most valuable?

From the commercial side when I'm talking with our customers about Symantec, I talk about how it is a true enterprise-wide solution. Symantec Endpoint Encryption is an all-in-one solution that is completely expandable. With this product, Symantec addresses enterprise concepts. They developed an… more»

What needs improvement?

From the technical side, I am fine with the features as they are, I am not sure where they might have the need for improvement, and I don't have a solid opinion about it. For the Symantec company and products, they need to engage in more marketing activities in the Middle East because they are not… more»

What's my experience with pricing, setup cost, and licensing?

I personally think that the pricing is fair. On the other hand, and I think it is because the company is not stable from the division perspective that there are some issues in the price list and with the distributor in Egypt. They have some workarounds for this to mitigate the issue. But in the… more»

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Symantec Endpoint Encryption as an eight out of ten. There is room for improvement and I think they need to make more effort here, but I would still totally recommend Symantec products and I'm a fan of Endpoint… more»
Real User
Senior Security Analyst at a tech vendor with 11-50 employees
Mar 19 2019

What is most valuable?

The management console: Being able to quickly control who sees what, ensures we are on the latest version, and up-to-date. We now have visibility on our metrics.

How has it helped my organization?

It ensures that we are kept on the same page of the latest version, as updates are being rolled out. We can automate the solution. It is very simple, and we can handle… more»

What needs improvement?

I would like them to have integration with a wider range of non-Symantec products. It is the industry standard product with the common set of features, but we would like… more»

What's my experience with pricing, setup cost, and licensing?

It can be expensive. However, if you plan to scale or are at a large enterprise company, this product could be what you need.

Which solution did I use previously and why did I switch?

I don't know what they had before because I am new to this role.

What other advice do I have?

Give it a serious look. Our security team is more on the immature side rather than the mature side, as we build thing out. This automated solution puts us at the base… more»

Which other solutions did I evaluate?

I used to work at Symantec, so the team chose the solution based on that. There wasn't a rigorous evaluation process. Though, I am sure that we also looked at Palo Alto… more»
MayurJadhav
Consultant
Senior Security Consultant at a tech services company with 51-200 employees
Oct 30 2019

What is most valuable?

Their cloud features such as Cloud Endpoint security, ransomware modules, malware, and other modules are very effective.

What needs improvement?

The main concentration has been on upgrading the cloud version with new features and cloud security. They are mostly providing the cloud version and stopping with the on-premises version. I think that they should improve the on-premises version to include the manageability and simplicity that is… more»

Which solution did I use previously and why did I switch?

Previously were using Trend Micro Endpoint. We chose Symantec Endpoint because it is better.

What other advice do I have?

I would recommend cloud implementation, rather than on-premises if it is possible. The on-premises deployment model will lead you to have errors. I would rate this solution an eight out of ten.
Thamaraiselvan Sheanmugam
Real User
AGM - Information Security Practice at Net Access India Limited
Jan 14 2020

What is most valuable?

The most valuable feature is that it works in the background so that the end-users are not aware of what is happening on the laptop.

What needs improvement?

I do not find the environment to be very user-friendly. The technical support is not very good, especially for issues involving the encryption. If the user loses their encryption key then the process for recovering it is complicated and… more»

What's my experience with pricing, setup cost, and licensing?

The cost of this solution is a little on the higher side.

What other advice do I have?

I do not recommend Symantec Endpoint Encryption. The support needs to be improved. I would rate this solution a six out of ten.

Which other solutions did I evaluate?

After implementing Symantec Endpoint Encryption we have been exploring alternate vendors to look at additional features like application protection. One of these solutions is the native Windows 10 BitLocker, and I am also evaluating a… more»
Imtiaz Hussain
Real User
Malware Hunter and Incident Responder at Computer Network Systems
Sep 25 2019

What is most valuable?

The encryption feature is very good. As we're just in the testing phase, we haven't explored many other features in-depth yet.

What needs improvement?

When we started at that time, the engineers configured the solution only for our roaming users. Now, we have to reconfigure to SQL because we have almost 10,000 clients. We have to do this through SQL because we cannot keep a record of each client. The agent can be improved on the solution. Right now, we have an Endpoint Protection agent as well as an encryption agent and another for the DLVs and… more»

What other advice do I have?

We're using the on-premises deployment model. I would rate the solution eight out of ten.
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Find out what your peers are saying about Symantec, Microsoft, Sophos and others in Endpoint Encryption. Updated: January 2020.
391,329 professionals have used our research since 2012.

Symantec Endpoint Encryption Questions

What is Symantec Endpoint Encryption?

Symantec Drive Encryption, powered by PGP technology provides organizations with strong full-disk and removable media encryption and the ability to integrate with Symantec Data Loss Prevention. Intuitive management enables enterprise scale deployments and features compliance-based, out-of-the-box reporting plus customizable reports. Management capabilities include support for native OS encryption (FileVault2) and Opal compliant self-encrypting drives.
Also known as
Symantec Drive Encryption
Symantec Endpoint Encryption customers
Citrix Systems Inc., City of Lansing, Commercial & Industrial Property, France T_l_visions, Fujian Mobile Co. Ltd., Group Lotus plc, Hall Booth Smith & Slover, P.C. (HBSS), Portugal Telecom, PostFinance, Public Pension Agency