Symantec Endpoint Encryption Reviews

Symantec Endpoint Encryption is the #2 ranked solution of our top Endpoint Encryption tools. It's rated 4.0 out of 5 stars, and is most commonly compared to Microsoft BitLocker - Symantec Endpoint Encryption vs Microsoft BitLocker

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Real User
System Administraor at a tech services company with 11-50 employees
Dec 15 2019

What is most valuable?

The most valuable features are the messaging features and shared folders.

How has it helped my organization?

The product has helped our organization by providing encryption options. For example, it is better to have encrypted messages because it is more secure. With the module for the shared folders, we can… more »

What needs improvement?

The hard drive encryption needs to be improved. There is an issue, for example, where we cannot easily do Microsoft updates. The updates stop before the PGP reboot is complete. So when PGP encryption… more »

What's my experience with pricing, setup cost, and licensing?

I am not sure of the licensing fees. I presume there are packages based on what you use. We have three modules (for messaging, disk encryption and shared folders). I believe there are five modules… more »

Which solution did I use previously and why did I switch?

We are currently looking at Kaspersky Endpoint Encryption for Business Events. I am actually doing testing with a free license that we have access to for 30 days. We are doing this in order to look at… more »

What other advice do I have?

My advice to others who are considering this solution is to make sure that they do some testing if they are using disk encryption as we have had problems with updates. Our problem may depend on the… more »
Real User
Information System Security Manager at a aerospace/defense firm with 10,001+ employees
Mar 20 2019

What is most valuable?

It helps us put antivirus solutions in place and prevent malware from getting to our machines. It's a pretty clear-cut solution.

What needs improvement?

Semantic is out there doing the work, identifying viruses and malware that come out weekly. That's the real-world landscape and they're pushing that stuff out as quickly as they can. But I can only patch monthly. I don't know what the… more »

Which solution did I use previously and why did I switch?

The government requirement was to be using McAfee, and we're using Semantic and we just pushed back on it. I told them I have a solution, it's deployed, it's working. It's 100 percent. Why is the government specifying a solution for one… more »

What other advice do I have?

If you make the investment in tech, in updated hardware and software, there are other tools - here we are at RSA 2019, those tools are all over the place. There are other tools that are not single-point solutions. You can solve a whole lot… more »

Which other solutions did I evaluate?

This solution was chosen for me. I didn't make the decision. Last year at RSA, Malwarebytes had a booth. I was talking to the vendor and he had some very interesting research. I won't go into too much here, but he had a graph on how many… more »
Learn what your peers think about Symantec Endpoint Encryption. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
442,986 professionals have used our research since 2012.
Real User
CTO at a tech vendor with 51-200 employees
Aug 01 2020

What is most valuable?

Symantec Endpoint is good. We have been using it for more than five years and haven't had any trouble with it. It protects us without any issues. In India, I am based out of Bangalore and my corporate office is in Lucknow, and we never had any compromises on the security site. Our firewall is very… more »

What needs improvement?

The solution does slow down the device a little bit, once it's installed. The Windows 10 comes with Defender. It has its own security layer. It's supposed to protect desktops and laptops running Windows 10. Right now, our question is, what is the additional protection we get from using any other… more »

What other advice do I have?

We only use the solution on our own endpoints for our own company and don't necessarily deploy it for clients. There are a lot of companies in India who are promoting these types of products. They may have quite a good idea about the packages and so on, what you can do, what you can't do and so on… more »

Which other solutions did I evaluate?

I'm not sure what was evaluated beforehand. However, we are evaluating other options currently. In September, our Symantec license is expiring, so we are looking at if there's anything else in Symantec's product library that we should try or if there are any better options than we should consider… more »
Hassan-Moussafir
Real User
Information Security Senior Expert (Founding member, African Cybersecurity Center) at a financial services firm with 10,001+ employees
Nov 21 2019

What is most valuable?

The most valuable feature of this solution is encryption. The reporting is very important for us. It's a well-known solution and the PGP Solution is a good solution with good performance. Symantec has SONAR for the antivirus and ransomware… more »

What needs improvement?

We need to develop a process for this solution. We can't deploy the solution without being assisted by or followed by a process. Also, we need to define the process for administrative responsibilities, and the help desk to be notified for… more »

What's my experience with pricing, setup cost, and licensing?

The price is very good. They have two solutions for encryption including Symantec Endpoint Encryption and PGP Endpoint Encryption. With one PGP license, you can deploy the two solutions. The PGP license gives you two options.

Which solution did I use previously and why did I switch?

I used Check Point while I was in Citibank, which was in 2009 and 2010.

What other advice do I have?

Checkpoint has better support. With Symantec, we have subsidiaries involved. The performance is good and it's efficient. I would rate this solution a nine out of ten.
Mohamed-Hashem
Real User
Project Manager at Target IS
Dec 18 2019

What is most valuable?

From the commercial side when I'm talking with our customers about Symantec, I talk about how it is a true enterprise-wide solution. Symantec Endpoint Encryption is an all-in-one solution that is completely expandable. With this product, Symantec addresses enterprise concepts. They developed an… more »

What needs improvement?

From the technical side, I am fine with the features as they are, I am not sure where they might have the need for improvement, and I don't have a solid opinion about it. For the Symantec company and products, they need to engage in more marketing activities in the Middle East because they are not… more »

What's my experience with pricing, setup cost, and licensing?

I personally think that the pricing is fair. On the other hand, and I think it is because the company is not stable from the division perspective that there are some issues in the price list and with the distributor in Egypt. They have some workarounds for this to mitigate the issue. But in the… more »

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Symantec Endpoint Encryption as an eight out of ten. There is room for improvement and I think they need to make more effort here, but I would still totally recommend Symantec products and I'm a fan of Endpoint… more »
Real User
Senior Security Analyst at a tech vendor with 11-50 employees
Mar 19 2019

What is most valuable?

The management console: Being able to quickly control who sees what, ensures we are on the latest version, and up-to-date. We now have visibility on our metrics.

How has it helped my organization?

It ensures that we are kept on the same page of the latest version, as updates are being rolled out. We can automate the solution. It is very simple, and we can handle… more »

What needs improvement?

I would like them to have integration with a wider range of non-Symantec products. It is the industry standard product with the common set of features, but we would like… more »

What's my experience with pricing, setup cost, and licensing?

It can be expensive. However, if you plan to scale or are at a large enterprise company, this product could be what you need.

Which solution did I use previously and why did I switch?

I don't know what they had before because I am new to this role.

What other advice do I have?

Give it a serious look. Our security team is more on the immature side rather than the mature side, as we build thing out. This automated solution puts us at the base… more »

Which other solutions did I evaluate?

I used to work at Symantec, so the team chose the solution based on that. There wasn't a rigorous evaluation process. Though, I am sure that we also looked at Palo Alto… more »
MayurJadhav
Real User
Senior Security Consultant at a tech services company with 51-200 employees
Oct 30 2019

What is most valuable?

Their cloud features such as Cloud Endpoint security, ransomware modules, malware, and other modules are very effective.

What needs improvement?

The main concentration has been on upgrading the cloud version with new features and cloud security. They are mostly providing the cloud version and stopping with the on-premises version. I think that they should improve the on-premises version to include the manageability and simplicity that is… more »

Which solution did I use previously and why did I switch?

Previously were using Trend Micro Endpoint. We chose Symantec Endpoint because it is better.

What other advice do I have?

I would recommend cloud implementation, rather than on-premises if it is possible. The on-premises deployment model will lead you to have errors. I would rate this solution an eight out of ten.
Amit-Gawade
Real User
Manager at a tech services company with 51-200 employees
Oct 10 2020

What is most valuable?

Disk encryption and file and folder encryption are the most valuable and used features. It is also very well integrated with Symantec Messaging Gateway and Symantec DLP, which is helpful in protecting any kind of information that goes outside. Symantec DLP catches an email and sends it to the encryption server. The encryption server encrypts the email and intimates to the user that confidential… more »

What needs improvement?

Its remote deployment should be improved. Currently, there is no remote deployment for Symantec Endpoint Encryption. You have to install it manually. There are some issues with AD integration and the time taken to reflect a password on the Endpoint Encryption Manager when a new user has changed the password, but they are already working on these issues, and these will be resolved in the next… more »

What other advice do I have?

I would definitely recommend this solution. I have seen a lot of endpoint encryption products, and Symantec is the best because it doesn't hamper the performance of the machine. If you use McAfee, it hampers the performance of the machine. I would rate Symantec Endpoint Encryption an eight out of ten. Right now, there is an issue going on with their support. That's why I'm not giving it a ten out… more »
See 5 More Symantec Endpoint Encryption Reviews

What is Symantec Endpoint Encryption?

Symantec Drive Encryption, powered by PGP technology provides organizations with strong full-disk and removable media encryption and the ability to integrate with Symantec Data Loss Prevention. Intuitive management enables enterprise scale deployments and features compliance-based, out-of-the-box reporting plus customizable reports. Management capabilities include support for native OS encryption (FileVault2) and Opal compliant self-encrypting drives.
Also known as
Symantec Drive Encryption
Symantec Endpoint Encryption customers
Citrix Systems Inc., City of Lansing, Commercial & Industrial Property, France T_l_visions, Fujian Mobile Co. Ltd., Group Lotus plc, Hall Booth Smith & Slover, P.C. (HBSS), Portugal Telecom, PostFinance, Public Pension Agency
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