Symantec Endpoint Security Other Advice

Hakeem_Abdulkareem - PeerSpot reviewer
Head, Security Technology & Engineering at a financial services firm with 10,001+ employees

I rate Symantec Endpoint Security a nine out of ten. I use Symantec for multiple endpoints like ATMs, servers, and workstations, but I think Symantec has evolved. They have some specific solutions for ATMs and servers. Generally, I would recommend only using Symantec Endpoint Protection for workstations. For your server, you should deploy different solutions. 

When deploying the solution, you should consider each location's bandwidth limitations. You will also need to implement quality of service on the network so bandwidth utilization is prioritized. For example, you might need to schedule workstation updates during off-peak hours. 

If it is not managed correctly, all the computers might update simultaneously during the peak period, affecting the whole environment and causing service issues. The proper time for updates should be appropriately identified. In my case, we update around 3:30 pm because we close at 4:00 pm. My peak period is between noon and 1:00 pm, so none of my workstations will update at that time. 

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PedroSoares - PeerSpot reviewer
Senior Security Information Analyst at Modal Bank

My advice would be to start using the EDR as soon as possible to have a good view of your environment.

The management functions in the cloud are better than they were in the past with Symantec's on-premises version, which was not good. The management functionality in that version was terrible. Although it was still very good for protection, the management interface was not good. Now, with the tenant in the cloud, it's better than it was.

We just renewed our license for Symantec a month ago, and we are changing our implementation from on-premises to the cloud platform. As part of that process, we will implement the solution's threat defense for Active Directory, but we still don't have it working. So I can't say, at this moment, if Active Directory is already protected against any type of this attack. But we know SES has that feature.

With the EDR solution, it has helped save us time when it comes to responding to threats, but with only the endpoint solution, I can't see that being the case.

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GE
IT Specialist at a healthcare company with 1,001-5,000 employees

I would rate this solution nine out of 10. While I was using it, I had a very favorable opinion of it.

For those who are evaluating the solution now, my advice is to find out the reported percentage of ransomware attacks that have not been caught by the system that has been allowed to matriculate through the system or through networks.

The biggest lesson I learned from using this solution is that having virus and firewall protection, virus definitions, and updating files, is not adequate protection anymore. There needs to be some AI-type component that is doing real-time analysis worldwide on the emerging threats because a simple virus is not the biggest threat to computers nowadays.

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Buyer's Guide
Symantec Endpoint Security
March 2024
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
Nicolo De Jesus - PeerSpot reviewer
Security Operations Manager at a energy/utilities company with 1,001-5,000 employees

I rate Symantec Endpoint Security seven out of ten. I would recommend this product for securing endpoints. Hopefully, their support will improve. 

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Prateek Agarwal - PeerSpot reviewer
Manager at Indian Institute of Management Visakhapatnam

I rate the product nine out of ten.

We use several of the solution's deployment options; we deploy it in a hybrid cloud and on-prem with some local machines and servers. The product works well, and we didn't have any issues with it; it performs well, which is what we expect from Symantec.

Regarding attack and breach prevention for traditional and mobile endpoint devices, the product works well in a traditional environment but consumes many infrastructure resources; it's high on memory and storage requirements. However, in our latest environment, this isn't the case; the solution runs perfectly, and there have been many improvements in this regard.

Comparing Symantec's protection, detection, and response versus competing solutions, Symantec's response, and detection are excellent, especially compared to McAfee, Trend Micro, and so on. Symantec has significantly improved the usability and scalability of its security solution, and we are happy to use it. 

Symantec Endpoint Security reduced the number of solutions we use for endpoint security. However, we already used other Microsoft solutions such as Azure Key Vault, MS Sentinel, Defender for Endpoint, and Azure DDoS. We deployed Symantec because we have some on-prem and hybrid machines and servers, as well as apps running locally which require protection, and that's what it's for. 

My advice to those evaluating the solution is to go ahead and purchase it; they won't be disappointed. Symantec is a giant in the market space, and their solution provides every security feature necessary to minimize the threat from all kinds of potential attacks.

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AA
Desktop Support Engineer at Dixit Infotech Services Pvt Ltd

I rate Symantec Endpoint Security a 10 out of 10. 

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SS
Cyber Security Manager at a tech services company with 10,001+ employees

You should first understand a client's environment in terms of:

  • What does the client environment look like?
  • What is the size of the environment?
  • What are the features they are looking for?
  • What is the criticality of their environment?

All these aspects are important. At times, we have seen that clients just ask for the best solution, but they don't have a vision of what would make a solution best for them and what are they expecting from it. They should summarize their requirements, and accordingly, you can propose how Symantec can meet their requirements.

Overall, I would rate it a nine out of ten.

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Muhammad Ejaz ul Hassan - PeerSpot reviewer
CEO at RISE Technologies

When evaluating a solution, I would advise seeing the simplicity of deployment and usage. Some products are cheap, but the operational cost is much higher, and they are a lot more complex. 

If your organization is small and you have a constraint on your system administrator or security administrator, then the cloud is the best solution for you. If you are a larger bank and you don't want your data to be on the cloud side because most countries don't allow you to share your data on the cloud side, you can install Symantec Endpoint Protection, which is then connected to a Symantec Endpoint SCSC. It will be a hybrid solution. Some components are going to be managed from on-prem and some components are going to be managed from the cloud. Feature-wise, if you're going to the cloud side, you can leverage EDR. Otherwise, you have to install an EDR server on your data center.

I would rate it a 10 out of 10. It is a wonderful product.

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KF
Senior IT Security Officer at Lion International Bank

We deployed the product one and a half years ago, and we received training to configure and maintain it. It was recommended that we complete our training in terms of policies, which is something that we also did. Once that was finished, we experienced the stability and good features that the product provides.

This is a product that I have recommended for use in another company. I have been told that after they adopted it, they were pleased with the fact it consumes fewer resources than their previous solutions. They manage it from the cloud.

Currently, I am referring another company to this product and my understanding is that they're going to implement it.

I would rate this solution an eight out of ten.

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Arvind Tiwari - PeerSpot reviewer
Deputy General Manager at CMS

I would advise using all of its features, such as IPS. These features are very good. I'm using a lot of solutions from Symantec. I am using SEP, and I am also using Blue Coat devices. They provided us with the entire solution design.

I would rate Symantec Endpoint Security a nine out of ten. It is a nice product.

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LD
Country Director at SOCITECH S.A.

This solution is very effective. It can really address the challenges but you need to have training in order to be able to effectively implement it. If you don't fully know how to implement it you can't use the features very usefully.

I would rate it a nine out of ten because of its ability to address challenges and because of the completeness of the solution.

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AT
Director at Tandon Electronics

I rate Symantec Endpoint Security an eight out of ten. My first piece of advice is not to deploy Endpoint Security on traditional machines because it'll slow it down. India is a price-sensitive market. Many companies won't pay attention to the speed of a hard drive. They'll only look at the size. They would rather go for a 500 GB hard drive, even if it is not required, rather than a 256 GB SSD. 

If you want to deploy something over and above your operating system's capabilities, you need to have a powerful machine to handle that. Performance is mainly an issue on devices using traditional drives. The performance doesn't deteriorate by more than two percent on an SSD drive, whereas it is more than 15 to 20 percent on an average drive.

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EA
Senior Desktop Engineer

Symantec Endpoint Protection is something I would recommend. It's one of the best.

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SS
Security Consultant at InfySec

I would recommend it, but you should do a PoC. Every use case is different, so I would definitely recommend seeing whether it blocks legitimate traffic or a legitimate application or process.

There is a famous saying that only 40 percent of organizations know they are being hacked. The other 60 percent are not aware that they are being compromised. A product like Symantec would certainly enhance the security posture of an organization. It gives senior management pretty decent confidence they have a robust and scalable product with a purpose. We are approaching mitigating 99 to 99.5 percent of attacks from happening. Having said that, other threat-hunting and endpoint detection and response platforms will enhance the overall security posture and drastically bring down the risk level of the ecosystem.

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MI
CEO at CT AMERICA

We are a reseller.

We are using Symantec Endpoint Security and we're using Symantec Endpoint Encryption.

We have it implemented on-premises.

I'd advise other companies to consider the solution. It's necessary. If you have a good team of specialists around you, it's a good option.

The most important thing is to have someone to help you, especially if all of your users are working regularly from different places, with different issues, with different connections through your infrastructure. If you don't have the skills, or you don't have good advisers or good technicians to help you, you are lost. 

I'd rate the solution at a seven out of ten.

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PD
Project Manager at Dreams Technology

I am working with the latest version of Symantec Endpoint Security. One person is enough for the solution’s maintenance.

Overall, I rate Symantec Endpoint Security an eight out of ten.

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SA
Information Technology Specialist at Wonderla Holidays Ltd

We are currently doing an assessment for VPN parameters, making it more secure. We are checking out that enhancement right now.

We have not integrated our Active Directory (AD) with this solution. We are still evaluating this. Our AD is currently not centralized. Once it is centralized, we will connect it to Endpoint Security.

We do a PoC whenever a new feature is released. They provide training, which helps us to be on the same page.

I would rate them as 10 out of 10.

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RC
Sr. Windows Analysts at a engineering company with 10,001+ employees

We're a customer and an end-user.

I'm a client guy, I'm not the security team that inspects the end product. My team deploys it and we have a configuration manager that makes sure it's deployed correctly. We have staging processes around Windows 10 and policies, et cetera, however, as far as inspecting it, that's not up to us. It's not our mandate. It's the security team that makes the decisions about the products we use. 

While our current version is on-prem, everything's going to the cloud. If we stay with it, maybe that is something we're looking at, however, we have a lot of different security products on our machine and we have applications that our customers use. Hopefully, they're going to decide to get something that combines the five or six other apps that we have that are doing various things beyond slowing our machine down.

I'm not sure if we are on the latest version of the solution. 

My main issue with the product is that I just can't stand the way they force you to upgrade the product instead of putting a simple patch on it.

I'd rate the solution at a seven out of ten.

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Olajide Olusegun - PeerSpot reviewer
Network Team Lead at Atlas Security

I've not used it on mobile devices, but on workstations, it's awesome. You don't require any other antivirus solution. It's simple to install. It works very well in the Windows environment. You don't need to install anything else. It provides any type of endpoint security, including USB protection.

If you have a critical network environment and security is very important to you, you can consider this solution. It can offer you the level of security that you need. It can provide what you are looking for in terms of endpoint protection.

It's very good for a small or medium organization. If you have a very large environment, you can consider other alternatives, but for small environments with 50 users, it works very well. For bigger environments, such as airports, we use Cisco AMP.

It hasn't as such saved time when responding to issues. Sometimes we have issues where the user isn't able to use the system until we resolve the issue. We have had cases where the issue got resolved immediately, but sometimes, we have had issues that required opening a case with them or intervention from the administrator.

Overall, I'd rate this solution an eight out of ten. 

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MS
Senior Information Security Engineer at Herbalife

It is a very good solution. Symantec is a traditional antivirus, and among all traditional antivirus solutions, Symantec is very good. It has good updates.

I would advise others to go for the cloud environment. The cloud environment is very good, and there are a lot of new features.

I would rate it an eight out of 10.

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Jawaria Abbas - PeerSpot reviewer
Security Engineer at a computer software company with 201-500 employees

We started with a very old version and eventually upgraded to RU6. Since we had some Windows 7 clients in our organization, we couldn't upgrade to the next versions, RU7 and RU8, because Windows 7 support is not available in those versions. Meanwhile, we started working on upgrading some systems which have specific applications running on them.

My previous organization compared different products and decided to use Symantec Endpoint Security because it was very good back then. Symantec was the first one to highlight the 2021 cyber threat. Back then, not many people were familiar with the concept of EDR.

After comparing different products, we decided to go with Symantec Endpoint Security because our major concern was application control. We didn't want any user to come, use a USB to copy the data, and leave the organization. Since users don't give us time to upgrade the system, we put the host integrity. If a service pack is not installed on the system, the system will get quarantined.

Overall, I rate Symantec Endpoint Security an eight out of ten.

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DB
Operations Manager at Telescope Digital

It seems to be a fairly robust antivirus tool. It doesn't catch all viruses and protect you from everything, but it seems to protect you from a good number of variations of viruses and malware. It doesn't catch all malware, but it does catch quite a lot. Microsoft Defender is better at detecting malware at the moment. Microsoft Defender is doing a really good job in terms of matching and probably even beating Symantec in terms of malware and ransomware protection.

A lot of people who are using Windows normally use Microsoft Defender, but I normally use Symantec on Windows Desktops. Symantec runs on different platforms. It is not just for Windows.

I would rate it a seven out of 10.

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ML
IT Director at a comms service provider with 10,001+ employees

We're just a customer and end-user.

I'm finding that, in Brazil, Symantec's services need to be closer to the customer and the antivirus itself is not enough for an IT department to keep the company safe. It can't just protect user data. It needs to go further and protect all of the company's devices and software. 

I can have the best antivirus software, however, we find that if our Windows disk is not updated or has a security branch, something can attack the security branch in the Windows and sometimes it's a virus software. That's why Windows needs to work more closely with this product - or any antivirus.

In general, I would rate the solution at an eight out of ten.

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Ammar Jibarah - PeerSpot reviewer
IT Security at Aramex

The most important aspect of a security solution is having good reports, to help understand what's going on. This is one of the main points that a security team should have. Good visibility from the reports and an easy understanding of what's going on.

I rate Symantec Endpoint Security a seven out of ten.

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SB
Computer Systems Administrator at a university with 10,001+ employees

The solution is a kind of a mix between an on-premise managed server that managing some machines, and other machines just had an unmanaged client that was distributed to students. It's not actually a cloud, it's a server. It's an on-premises server. It's not a cloud-based server that is being used. The antiviruses report to the server and policies can be set on the server.

I'd advise users to be aware that there are better solutions out there than this. I've learned that technology can change and your solution may be great now, but in a few years, it may drop to the bottom of the barrel. That's what happened here.

I'd rate the solution one out of ten. In order to get any sort of higher rating, they would need to start it over again from scratch. Instead of trying to make a legacy product better, they should abandon it and invent a new product.

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AM
Senior Infrastructure and Security Engineer at Georgetown University

We are phasing out the use of Symantec End-User Endpoint Security in my company and we only have a small number of systems using it at this time.

We plan to switch to Cisco Secure Endpoint.

I rate Symantec End-User Endpoint Security a seven out of ten.

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PK
IT manager at a transportation company with 10,001+ employees

Symantec is not the only endpoint security solution that we actually have experience with but I would recommend it. I think it's one of the best solutions currently on the market.

I rate this solution an eight out of ten.

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MS
Project Manager at a real estate/law firm with 10,001+ employees

I'd recommend the solution. I'd rate it at an eight out of ten.

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BJ
Manager at a financial services firm with 5,001-10,000 employees

I rate Symantec Endpoint Security a seven out of ten.

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JK
Technical Manager at Digital World

We recommend this solution to others who are interested in using it. In some organizations, it is compulsory to use Symantec.

I would rate this solution an eight out of ten.

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DW
Senior Network Engineer at a government with 10,001+ employees

Within the last three or four months, we decided to drop Symantec on its own because of some issues we have with the company. We will be using Sophos.

Symantec sold off their enterprise solutions, which this product falls into. When they sold it. they sold it to a company that has purchased software packages in the past and not done very well with it. They are a hardware company trying to expand into the software realm. This is another example of a hardware company that thinks that they can do software and they can't.

We were told that Broadcom was ignoring all of their customers that were below a certain level of license purchases. Some of the customers were calling wanting to renew their product and they were having to wait a month or six weeks just to get a quote.

We did our own research and confirmed that what we were told was true and decided that we were not going to renew and went to Sophos.

If you are going with Symantec, definitely purchase the 24/7 tech support. They will help you with just about everything, or at least they used to. I am not sure if that still applies to Broadcom.

They now offer the option to put it into the cloud for the management capabilities. That way the endpoints, the individual laptops, and desktop computers are actually going to a website to get the management, the new definitions, and new configurations. This option should seriously be considered. 

I am not recommending that they do that but they should at least seriously consider it, because, while having that one server to do that one thing is fairly important, it would be nice to not have to deal with it.

For what we were using this product for it was pretty good, but there were some things that we didn't like, and some things that we would have like to take advantage of.

I would rate this solution an eight out of ten.

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CP
Owner at ONE2ONE Tech Solutions

This latest version has proven unreliable for management and installation.

I would no longer recommend this product as a viable security solution.

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GS
Solutions Specialist Security at COMPAREX India Pvt. Ltd.

It is a very good product. They are a very strong leader in the Indian market.

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Saurabh Patel - PeerSpot reviewer
Technical Support Executive at Adit Microsys Pvt Ltd

I would strongly recommend this product. It is better than all other antivirus products. It is a brilliant product when it comes to functions or features. There is no doubt about its antivirus capability. It is far better than other products, but they need to focus on its UI.

Overall, it is a very good product. I would rate it an eight out of ten.

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VK
Administrator at a real estate/law firm with 5,001-10,000 employees

I would 100% recommend it. I would rate it a ten out of ten.

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SA
Technical lead at a tech services company with 51-200 employees

I would rate this solution nine out of ten.

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Heritier Daya - PeerSpot reviewer
Network Administrator at a financial services firm with 1,001-5,000 employees

I rate Symantec End User Endpoint Security an eight out of ten, and would recommend it to others. 

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VS
Director at a consultancy with 10,001+ employees

We are customers and end-users.

We use various versions of the solution, according to which Windows versions we are using.

What we would really like is a solution that could really put all of our security under one pane of glass, which Symantec doesn't really do at this time. 

Our concern is having a solution that can keep up with the shifting landscape, as malicious activity is on the rise. We need a solution that is holistic in nature and can help us work with our other in-house solutions and other products writ large.

Also, the company seems to not be very responsive to queries. The resellers are becoming more vocal on these concerns as well. For this reason, we are considering just switching it out altogether.

I'd rate the solution at an eight out of ten. It's a good solution for endpoint protection, however, we worry about the lack of support and response from the company.

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TO
Manager VAPT at a financial services firm with 1,001-5,000 employees

Symantec was bought recently by Broadcom and this could be a reason some might not want to purchase the solution because of their background. However, this solution is popular and competitive with other solutions, such as McAfee or Kaspersky.

I rate Symantec End-User Endpoint Security a seven out of ten.

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MN
Manager IS Security at a manufacturing company with 5,001-10,000 employees

We are a customer as well as an end-user. We don't have a professional or business relationship with the company.

We only ever use the latest version of the solution. I'm not sure what version number we are on right now, however.

I would rate the solution at a seven out of ten.

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AS
Infrastructure Architect at a financial services firm with 1,001-5,000 employees

I couldn't recommend this solution; instead, I'm going for the market leader, which, is CrowdStrike, followed by Microsoft.

Based on the experience of my colleagues, and not as much my own, I would rate Symantec End-User Endpoint Security a six out of ten.

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JP
Sr India Admin at Aon Hewitt

If you only want the Endpoint Protection solution, you can go with Symantec End-User Endpoint Security. It is an awesome solution.

However, in the case of a large user base, and you also have to take care of the deployment etc., then I would not recommend this solution.

I would rate Symantec End-User Endpoint Security at six on a scale from one to ten.

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CA
System Analyst at Abbey Mortgage Bank

I'd rate the product at an eight out of ten.

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AB
Manager at a comms service provider with 1,001-5,000 employees

I would recommend this solution to others. It is a stable product. I would keep on using it unless my company decides otherwise.

I would rate Symantec End-User Endpoint Security a ten out of ten.

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RG
Sr. Professional Services Engineer at a computer software company with 11-50 employees

It's like any enterprise solution, it needs to be done professionally. People complain about Symantec, claiming it's messed up their system but I've deployed it to hundreds of places of all sizes and have had few issues. The problems are self-induced because the people deploying didn't know what they were doing, and didn't understand the solution. They didn't do the pilot, they didn't do the best practices. And so something happened, messed up the system, and created problems, and they blamed the product. 

This remains a very viable solution. There's a lot of sexier stuff out there, but Symantec brings a lot to the table with their introduction of AI and the latest technologies. They continue to be a well-designed system that just works. 

I would rate this solution a nine out of 10. 

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RM
CEO Iberia & Latam at a recruiting/HR firm with 10,001+ employees

I would rate Symantec End-User Endpoint Security a nine out of ten.

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Manish Dave - PeerSpot reviewer
Head Of Information Security at Aarti Industries Limited

I would not recommend this solution because of the new changed that they have made since the division of the company. The support has gone to Accenture and their product to Broadcom. It is a big change for the AV industry.

I rate Symantec End-User Endpoint Security a six out of ten.

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SD
Information Technology Executive at JFE Shoji Steel India Pvt. Ltd.

Owing to the support issues we raised, we can only rate Symantec End-User Endpoint Security as a five out of ten. 

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NM
Technical Manager at Mignet Technologies

Before recommending a solution, we check out the new features in each solution because we provide constant support. I would recommend this solution if a customer's requirements are basic. Similarly, if you are concerned about the price and looking for a safer option to secure your endpoints, you can go with Symantec.

It lacks certain features that are there in other solutions. There are certain features that are available in Bitdefender, but they are not there in this solution. I'm also not sure how good is its anti-ransomware protection.

I would rate Symantec End-User Endpoint Security a seven out of ten. As compared to other solutions, I don't find it to be a great solution, but our customers are very satisfied with it, and they would rate it at least an eight out of ten.

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PE
Network Administrator at Cape Breton Regional Municipality

Symantec Endpoint Protection is very straightforward to implement. The installation of the septum server on-prem is very straightforward, and you can push the radio to your endpoints almost instantly. 

On a scale from one to ten, I would give Symantec Endpoint Protection a six.

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LA
IT Security Lead at a tech services company with 10,001+ employees

If you have a good involvement and maybe your clients are not connected to a domain, you can use this product. This is one advantage of this product, where you can use the product for protecting your machines. 

You need to keep track of the definitions and releases on a daily basis. This is one of the disadvantages.

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BD
Manager Operations/ Information Technology at a financial services firm with 1-10 employees

If you have the opportunity to have an integrated security product, go with it instead of Symantic End-User Endpoint Security.

It does what it says on the box, but there are so many other products that do the same thing but better. So, I would rate Symantic End-User Endpoint Security at seven on a scale from one to ten.

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Saddam Lateef - PeerSpot reviewer
Information Security Admin at a retailer with 201-500 employees

The honest advice I would have for someone considering this solution at this point in time is to move on. I say this because Symantec is being bought out by Broadcom. That may not be a bad thing on its own. Symantec has traditionally been a very good company and still was up to this point. But being bought by another company just means that there will be a mess because of the transition and integration between these companies and products. Developers of the product will be spending time focusing on that merger rather than core product issues. It creates a little bit of a mess that the client should not have to suffer through when there are other capable solutions.  

Another thing is that Symantec still needs to implement some features that it does not have. They have very good, strong protection, but they are behind other products on the market. There are a lot of more features they have failed to implement. Especially now when everyone is working remotely and with cloud products, the security does not seem complete.  

Maybe the cloud version addresses these issues. I have not used the cloud version because I am on the enterprise version and like in-house deployment. Our version is missing a ton of features that are very important to security especially in the current environment.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Symantec End-User Endpoint Security as a seven-out-of-ten. It is missing too much to be rated higher.  

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TS
Director at a consultancy with 201-500 employees

We're just a Symantec customer. We aren't a partner or reseller.

We're currently using the latest version of the solution.

Overall, we're pretty happy with the product.

I would tell other organizations considering implementing it that it's a great tool. My concern again would be if Broadcom doesn't really invest in the product's success. Often companies will buy out their competitors and/or they'll buy out a product line thinking that they want to get into that field. Then they turn around and they dump the product line after a year or two and decide, "Well, I guess we don't want to go this way," or they are just buying it out to get rid of the competition.

My concern lies in the new company failing to come through on updates or the delivery of the service. It remains to be seen whether they're going to fail, or whether they're going to continue to support the product and keep it as a high-end solution.

So far I've been very happy with them. I would rate them overall as fairly high, maybe a nine out of ten. The only thing that worries me as a user is whether or not Broadcom is going to continue to support them going forward.

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HQ
Architect & Technical Director at a tech consulting company with 11-50 employees

I usually recommend Symantec Endpoint Security to others.

As a partner of Symantec, I recommended Symantec Endpoint Security to others.

I got the product's documentation online.

I rate the overall product an eight out of ten.

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BW
IT Admin at a manufacturing company with 51-200 employees

We don't know how to use it to block attackers that are attempting to gain control of Active Directory. I don't know if an antivirus can interface directly with Active Directory. Our aim is to secure all solutions, not only Active Directory.

Overall, Symantec Endpoint Security is an important tool to help our factory make progress. Symantec has a good reputation and I would recommend it.

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Faisal Mian - PeerSpot reviewer
CTO at ABM Info. tech

The Symantec footprint in Pakistan was once very big, numbering 40,000 endpoints which were deployed by us and more than 20,000 by other partners in the banking sector, although now it is considerably smaller. 

The solution can be deployed both on-premises and on-cloud. 

At one point in time, we had 20 customers. 

I would definitely recommend the solution to others. 

I rate Symantec End-User Endpoint Security as an eight out of ten. 

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NR
Head of IT Department at a construction company with 1,001-5,000 employees

I would rate Symantec End-User Endpoint Security an eight out of ten.

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Mostafa  - PeerSpot reviewer
System Administrator at Suez Canal Insurance

Symantec's Endpoint Protection Small Business Edition earns high marks from AV-TEST for protection and usability. However, this antivirus software doesn't scan email, a vulnerability in today's digital age. It might be the best choice for antivirus protection for your small business but that depends on the features and functions most important for your business and your security.
just make sure thats you are always update and you have the latest release.

This is very good product. My advice is to calculate your needs. Make a decision based on an accurate assessment of the price, the licensing, and the support.

When I choose a product, I look for stability, security, and safety.

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RR
Security Technical Consultant at Prosoft Information Systems

I would rate this solution a 7 out of 10. You have to follow the updates and monitor Symantec.

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NJ
Sr. Officer - Quality Assurance at a tech services company with 201-500 employees

I would recommend Symantec End-User Endpoint Security to others. However, I would advise people before implementing the solution they have all the support channels in place to manage it.

In the case of the software-as-a-service, nowadays, companies are looking to outsource the entire operations. I do not want my employees using the solution for anything, such as monitoring the application. We are looking for an implementation partner or the OEM itself where they deploy the solution and monitor it with only one management team. If there is an issue, they notify us. if there are not any issues then they can send regular, weekly, or monthly reports.

I rate Symantec End-User Endpoint Security a six out of ten.

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IH
Endpoint Specialist at a computer software company with 201-500 employees

In my personal experience, most people use Symantec. In my whole life, I couldn't find any problems with Symantec. In the ransomware protection, though, I found many issues. 

Many people were having infections but the virus sometimes was not detected. Even the Kaspersky software could not detect it, but if I install Symantec on any client I couldn't find the ransomware. The problem is Symantec is more expensive than other vendors. Kaspersky is in comparison very cheap.

If you are working in an organization and you have 10,000 users, if you compare Symantec with the other vendors you will find only a small difference in the price.

I always tell people if you have a budget, if you have money, if you need stability, go with Symantec. If you think that your data is sensitive, you can not worry about the money.

On a scale from one to ten, I would rate Symantec Endpoint Protection a nine.

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ES
Group Brand Manager at a comms service provider with 51-200 employees

The management console is great. We only have only one person managing and controlling the console. It seems to be very user-friendly.

On a scale of one to 10, with one being the worst and 10 being the best, I would rate this product a nine. To make it a ten, it should be free. The cost is restrictive to some degree.

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BL
Information Technology at a non-profit with 201-500 employees

My advice for anybody who is looking to implement the Symantec product is to ensure that they have support available. They should check to make sure that there is somebody contactable in case of a problem.

For what we are paying for, which is a signature-based antivirus, the product is fine. In the future, Symantec needs to continue moving with the trend in the rest of the antivirus or anti-malware world. They need behavior-based detection, sandboxing, user-based, and other advanced features. Signature-based detection will always be there because it's fast. However, it needs other features to detect more advanced threats.

I would rate this solution a five out of ten.

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TG
Corporate IT Manager at a pharma/biotech company with 11-50 employees

I would rate Symantec End-User Endpoint Security an eight out of 10. We haven't had any problems with it. It just works.

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GK
IT Systems Administrator at a consultancy with 51-200 employees

My advice for anybody implementing this solution is to consider the rules that you want to define. Installation is straightforward, but you can make it simple, or you can make it pretty complex.

For example, you can set up specific groups for in-house or external users. You can also install clients that only touch base occasionally, such as logging into the internal environment once per year. It can also be used on Virtual Machines, where the client's resources are limited or restricted. In a hosted environment, it does not have to be installed on the individual VMs. It can run on the host and it will scan everything.

There is also a cloud version of this product out now, which covers people who are more cloud-based.

So far, I find that this product works pretty good.

I would rate this solution a nine out of ten.

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TD
General Manager at a consultancy with 51-200 employees

There are around 5,000 users in our organization who are making use of the solution. 

This solution is only recommended in the initial phases for an organization which is just starting out. But, considering the current threat landscape, I do not recommend signature-based antivirus for any organization.

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AC
IT Specialist at a educational organization with 201-500 employees

This is a product that I would recommend, but only in the case that the support improves. I have spoken with friends of mine who are in the same position and not getting the proper support.

In summary, this is a good product and the only major challenge is that we are no longer getting the proper support.

I would rate this solution an eight out of ten.

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MK
Dy General Manager at a real estate/law firm with 501-1,000 employees

I do not recommend the solution because we are using a different one currently.

I rate Symantec End-user Endpoint Security a seven out of ten.

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LC
Systems Engineer at a tech services company with 51-200 employees

I would rate Symantec's solution a six out of 10. It's not as feature-rich with next-generation technology, as a lot of its competitors are.

My advice would be, look at something else. Don't look at Symantec. Look for something that has a more holistic approach.

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MD
Industrial Automation Analyst at a mining and metals company with 1,001-5,000 employees

I rate Symantec End-User Endpoint Security an eight out of ten.

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MW
Project Manager at Realnux

We are Symantec integrators.

I'd rate the solution at an eight out of ten. So far, we've been pleased with its capabilities for the most part.

I'd recommend the solution to other users and companies. We already recommend it to our clients.

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Karen Yerznkanyan - PeerSpot reviewer
Chief Information Technology Officer at AMX

I rate this product an eight out of 10. 

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GS
System Administrator at a consultancy with 1-10 employees

I would not recommend this solution because of the security concerns and the lack of features that other vendors are providing. Technology is growing day by day, and a lot of other solutions are providing patching for vulnerabilities and other stuff. We are going to move to some other vendor and use the endpoint detection and response (EDR) technology.

I would rate Symantec End-user Endpoint Security a six out of ten.

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it_user847761 - PeerSpot reviewer
Consultant at TNPL

The support is very good. It is easy to manage all of the clients and deploy new policies.

I would rate this solution a ten out of ten.

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MR
CEO at Tech Valley Networks Limited

Since we have done two very successful PoCs, one live PoC for my largest customer, which is in government, and another for a private company, I recommend that other customers take the Symantec solution as their main security: I prefer Endpoint, Email Security, and DLP. Symantec has other solutions which I don't prefer. They have network analyzers and WAF but I prefer the Imperva WAF, which is better.

In our company, most of the 100 people are using this solution and their roles range from management to normal end-user. We have three staff, maximum, for maintenance, and their roles are IT administrator, and system managers. We do plan to increase our usage.

I would rate this product at eight out of ten, based on the technical support, cost, and their local presence as well.

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KD
Director Of Services at a tech services company with 1,001-5,000 employees

I would recommend this solution to others who are considering using it.

I would rate Symantec End-User Endpoint Security an eight out of ten.

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PD
Assistant Engineer at Harel Mallac Technologies Ltd

I would recommend this solution to others.

I rate Symantec End-User Endpoint Security a ten out of ten.

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RK
Improvation Security System Engineer at a healthcare company with 10,001+ employees

I would rate it a two out of ten because I think it is outdated, ancient, lacking the features that the current solutions have. And unfortunately, I think it's being passed around so much that Symantec's now Broadcom, that nobody's given it any of the attention or the love that it needs to keep it a viable solution. Ultimately, I think it's going to die.

View full review »
AN
Systems Administrator at a pharma/biotech company with 51-200 employees

My recommendation is that people should try this product.

In using this solution, I have learned a lot about our security and what needs to be done.

I would rate this solution a seven out of ten.

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JB
General Manager at a tech services company with 11-50 employees

I've been using this solution for more than twenty years. While Endpoint Protection has only existed for the past couple of years, the Symantec antivirus, I have been working with more than twenty years. It used to be Symantec antivirus and then it changed a couple of years ago to Symantec Endpoint Protection. So, we've been using it obviously since its inception.

In terms of advice to others, I would say to partner with somebody that actually knows how the product is implemented and configured. Get a partner that has the technical knowledge and can give onsite technical guidance, or support. All of these Endpoint Protection solutions are getting very complex. It's not a simple antivirus that you just simply deploy to get a few viruses. It is becoming a very complex thing to implement. People buy the products, and they don't know how to implement them, so they go and slap them there and then they get burnt and they get attacked by a virus or threat or something. They get their fingers burnt and then they say the product is rubbish, but it's not the product, it's that the product was not correctly configured. So, when buying a product, you need to partner with someone who can actually provide you with support on the product.

They're one of my favorite products and we're actively working with Kaspersky, McAfee, Sophos, ESET, and Sophos. Palo Alto is my favorite firewall. But on the antivirus or Endpoint Protection side, I have the greatest of confidence in Symantec. It's something I would use at home or in the business. That's what we use to protect the business, so it's probably the product I have the most confidence in.

I would rate this solution ten out of ten.

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DB
IT Manager at Digitalis Reputation

I would advise anyone to make sure they do their required reading before they implement. Before implementation, you need to do the reading on the best practices because obviously if you've got a larger implementation then you need to think about a few concerns. You need to think about resilient managing services as well. Also, before purchasing,  do the due diligence and look at alternative products to see if there's something else that would suit your needs better.

This solution is a bit cumbersome. Some of the things they can make them easier to do, and also because their website is a bit clunky, so makes it difficult to find the solutions you need.

I would rate this solution as an eight out of ten.

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it_user381717 - PeerSpot reviewer
Information Security Senior Engineer at a tech vendor with 10,001+ employees

Ensure the connectivity between the server/agents.

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it_user805980 - PeerSpot reviewer
Consultant at Godimo IT

Understand your environment and what kind of security product you're looking for. Every environment has different requirements. Everybody has different kinds of file formats and data classifications.

For Symantec is a good product for our environment. It helps us a lot. It provides seamless operation. It's not like we have to intervene every day. People are monitoring and, if they find a machine that is not working or not connected, they create a remote connection to see what the problem is and to fix it.

We are using Symantec Enterprise, but you have new threats coming into the world market and you definitely have to be up to date. We found information on IT Central Station and we set up a comparison of the technologies.

Every antivirus, in my experience, is only successful 95 percent of the time. No antivirus can tell you that you are 100 percent protected. The important part is how the backend works. If the backend is giving you support, they answer immediately and help you, that is important. In that way, Symantec is a good product and we are happy with it.

View full review »
Lead System Engineer at a tech vendor with 1,001-5,000 employees

My most important criterion when selecting a vendor is that they are easy to work with.

I rate it at eight out of 10. When, say, Microsoft releases a new OS version twice a year, you never know if the current version of Symantec Endpoint Protection will support it. You can have a lag between when Microsoft releases a new client - and then the current version doesn't work correctly - and it could be some months between updates from Symantec.

Overall, it's really good product. It has saved us a lot of time and, most of the time, it's a self-playing piano.

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it_user676365 - PeerSpot reviewer
Senior Security Administrator at a tech services company with 10,001+ employees

Go for it. Symantec is a promising vendor and indeed a market leader in various technologies.

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it_user676353 - PeerSpot reviewer
Systems Project Manager at a retailer with 1,001-5,000 employees

Before installation, take your time to plan how you will manage your environment. If you already have another AV, please first check if SEP can auto-uninstall the old AV.

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AS
Account Manager, Cybersecurity at a tech services company with 11-50 employees

I would not recommend this solution to others who are considering using it.

I would rate Symantec End-User Endpoint Security a five out of ten.

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AD
swEngineer at a manufacturing company with 5,001-10,000 employees

I would recommend this solution to others.

I rate Symantec End-User Endpoint Security an eight out of ten.

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SP
Sr Manager IT at a retailer with 5,001-10,000 employees

I'd recommend the solution. If the company finds that Symantec fits their requirements, they should choose it. The product offers a lot of great features.

Overall, I'd rate the solution six out of ten. If they had a way to easily uninstall the product and if we could figure out why it suddenly stops working occasionally, I'd rate it a bit higher.

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DS
Owner at David Strom Inc.

There are three versions, include a cloud-based one, that are very flexible and easy to install and manage.

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VN
Service Manager with 51-200 employees

I recommend this product and would rate it a nine out of ten.

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RP
Manager IT & Infrastructure at a energy/utilities company with 201-500 employees

I rate Symantec End-User Endpoint Security a nine out of ten because of the endpoint protection and its antivirus capability. It takes care of all the requirements of its customers. If the solution had encryption I would have rated it a ten out of ten.

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CM
Principal Consultant - Security at Insentra

Get competent consultants to do the implementation, because it can be complex. You have to have a consultant who is knowledgeable, to make sure they cover off all the bases, to make sure all the infrastructure is protected.

It saves time, in that a professional can get it done more quickly. And, it gets done correctly, so you don't have to do re-work. I've been in circumstances where the customers try to do the implementation themselves and then they bring us in after the fact, and we have to either redo what they've done or rebuild the infrastructure from scratch. That just doubles the cost of what it would have cost originally.

I would say this solution is a 10 out of 10. The big reason is the functionality. Personally, I've not had a breach or seen a breach. And it runs on the machine, and I can't even tell it's there.

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JM
Director for Cybersecurity Solutions at a tech services company with 11-50 employees

If you are looking for regular endpoint security, you can count on Symantec, but if you're looking for more advanced security or have advanced requirements, or if you have a big company that has different security products in place, you might as well look for another one. I could suggest Symantec if your security appetite is not that big.

I would rate Symantec End-User Endpoint Security a seven out of ten.

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DH
Chief Executive Officer at a tech services company with 1-10 employees

I would rate this solution four and a half out of ten.

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OC
IT Manager at a hospitality company with 51-200 employees

I rate Symantec End-User Endpoint Security a four out of ten.

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Angus  Yeung - PeerSpot reviewer
System Analyst at a security firm with 11-50 employees

I would recommend this product because it is lightweight and consumes fewer resources.
We are satisfied with this product.

I would rate Symantec End-user Endpoint Security a seven out of ten.

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HG
General Manager at a tech services company with 51-200 employees

I find it is the most reliable solution in the market. 

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it_user814116 - PeerSpot reviewer
Consultant

Very well done, Symantec.

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SA
Director at a tech services company with 11-50 employees

Just go through the implementation guide or some YouTube videos and the IT team can do it.

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AC
Technology Strategy Consultant at a tech services company with 10,001+ employees

I will continue to use this product and definitely recommend it to other users. 

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KK
Regulatory Specialist at a healthcare company with 501-1,000 employees

This is a good product and other than with reporting, we don't have any issues with it. I would recommend it to others based on this. There is also the issue of cost, as it is now much higher after it was acquired by Broadcom.

We are thinking about moving to the cloud, but this will require an enterprise license and it costs more when compared to the current trend in the market. This is one of the reasons that we are looking for another vendor.

I would rate this solution a seven out of ten.

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FL
Information Technology Manager at a performing arts with 51-200 employees

The most important thing is the cloud management. I would like to see behavior analysis. These two things will be most valuable to the user.

I would rate it a seven out of ten. 

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MB
Solutions Architect at IP Protocol INC

I don't know what exactly could be inside the product to make it much more powerful. What I was looking for specifically at that time was the encryption part and the DLP and they were doing great.

Simply put, it is the one product that's an integrated holistic solution for the whole security suite for an endpoint. However, there is no such thing as a one hundred percent security solution.

I would rate the solution an eight out of ten.

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JH
IT System and Storage Administrator at a financial services firm with 51-200 employees

We are satisfied with it.

Most important criteria when selecting a vendor: 

  • The support team
  • Good reviews/reputation.
View full review »
Pablo Dewes - PeerSpot reviewer
Senior Technical Consultant (SE and Strategic Project Manager) - Email Fraud Protection - LATAM at a tech vendor with 201-500 employees

Always try to include hours for the project in the budget. Always look for a specialized reseller who the vendor recognizes through a certified and approved reseller.

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it_user693255 - PeerSpot reviewer
Information Security Manager at a energy/utilities company with 201-500 employees

I would advice choosing this product because it is very easy to deploy, has a performance host IPS and antivirus engine, and it provides a key source for security metrics.

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TO
IT Systems Supervisor at a insurance company with 51-200 employees

It's a great product at what it does, but it's lacking the advanced malware detection capabilities.

I would rate this solution a seven out of ten.

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JC
Service Management Officer at a government with 501-1,000 employees

We are using a pretty old solution for Symantec, so I would say the product is not quite up to date with new threats. Look for a new model of the solution. There is a new version, for example, that we don't use yet. Or you can look for a better solution for current threats.

I would rate this solution seven out of 10.

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it_user1266 - PeerSpot reviewer
Network Manager at a local government with 51-200 employees
Use this if you need to keep yourself busy by running around fixing viruses. Right now I am using a combination of Immunet and Vipre antivirus. Much cheaper and easier to use. View full review »
TO
IT Systems Supervisor at a insurance company with 51-200 employees

I don't think there's really any issues rolling it out, it's more in the reporting. The one time we had an issue was with knowing a true endpoint count and the reporting. There was a conflict with what was in the console, I think it was a glitch.

In the next release, I would like to see any of the features that the next generation antivirus and GAV products have, like the heuristical, the behavioral analysis. Because it will set the behavior of the endpoint and that's how it identifies something that is not normal to your pattern of working.

I will give it a seven out of ten because it's a great product at what it does, but it's lacking the advanced malware detection capabilities.

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it_user900123 - PeerSpot reviewer
Partner at a consultancy with 1-10 employees

If someone else is researching this type of solution, I would say go for it and try this solution because overall, it is one of the best, if not the best product on the market. It's really great, especially for mid-sized companies. It really cuts down the management.

I would rate this solution a nine because of the support and the quality of the product.

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RR
Executive Cybersecurity Advisor - President at a tech services company with 11-50 employees

If you're interested in integration with network Symantec solutions, Symantec web solutions, and Symantec cloud solutions, informed protection is the right solution. I would recommend this solution for anyone who's looking for that level of enterprise integration.

Overall, on a scale from one to ten, I would give this solution a rating of eight.

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it_user1020 - PeerSpot reviewer
Head of Data Center at a tech company with 51-200 employees
If you are a fan though of Norton before (I am) and would like to get it's latest incarnation, then this product is for loyal followers like you. Just make sure that your system can handle the extra resources required for this application. View full review »
it_user1065324 - PeerSpot reviewer
IT Associate Manager at a pharma/biotech company with 501-1,000 employees

I think it's a very good solution for sales networks. I have wanted to try the cloud solution for Symantec but I don't know if it has been already added or not.

I would rate the solution an eight out of ten.

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it_user294141 - PeerSpot reviewer
Information Security Manager at a logistics company with 1,001-5,000 employees

I would advise to choose this product because it is very easy to deploy, has a performant host IPS and antivirus engine, and it provides a key source for security metrics.

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it_user377553 - PeerSpot reviewer
IT Security Engineer at Biztronz

it's up to them what they want to go for and what is the objective and scope they have.

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it_user2628 - PeerSpot reviewer
Network Engineer at a university with 51-200 employees
It is a powerful antivirus of both physical and virtual environments. It is one of the best antivirus packages. View full review »
it_user2721 - PeerSpot reviewer
IT Administrator at a tech services company with 51-200 employees
This is the most comprehensive centrally managed endpoint security solution for businesses. It includes a host-based intrusion protection system (HIPS), device control, anti-malware, a network IPS, and a software firewall. Client policy is almost infinitely tweak-able from a central console—practical for large enterprises but a bit of overkill for the average small business. View full review »
it_user701514 - PeerSpot reviewer
Responsable de Infraestructura at a tech services company with 201-500 employees

Read the best practice guidelines so as to configure/tune up your environment nice and easy.

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MS
Software Engineer at a tech services company with 10,001+ employees

It is one of the best products out there. They are to the mark. 

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it_user635907 - PeerSpot reviewer
Consultant

Implementation and configuration with cloud services.

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it_user760161 - PeerSpot reviewer
Consultant with 51-200 employees

One piece of advice I can give is, because in some environments it could behave properly, and in some environments it may not behave, you need to test it first, and then purchase.

I think that this product is very user-friendly. It has many technologies which can be easily accessed and available. There are many features. And there is a complete knowledge base article which is published to the public, so everyone has access to it.

View full review »
Buyer's Guide
Symantec Endpoint Security
March 2024
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.