Symantec Endpoint Protection (SEP) Pros and Cons

Symantec Endpoint Protection (SEP) Pros

Cameron Mottus
Principal Consultant - Security at Insentra
I think the key thing for me, is interoperability, in that you can deploy it to Windows, Mac, and Linux. That's been a really important feature in the last two years. Now there's one management console to cover all three OSs.
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Leopold Dapa
Country Director at socitech
When they started they found it very easy; not easy to implement but easy to use. We started with the headquarters here and later we also implemented it for all the subsidiaries in the region, in other countries. They have a centralized solution, so they can help other countries in management.
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Subodh Sing
Consultant at Godimo IT
The fact that it has centralized management is the most valuable feature.
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Mamonoor Rashid
CEO at Tech Valley Networks Limited
Endpoint Protection is the next generation. It covers antivirus, spamware, ransomware...
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SystemAdmin677
IT Systems Administrator at a consultancy with 51-200 employees
The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses.
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Pablo Dewes
Senior Technical Consultant (SE and Strategic Project Manager) - Email Fraud Protection - LATAM at a tech vendor with 201-500 employees
Can detect and prevent attacks that are exploring common software vulnerabilities.
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Laeeq Ahmed
IT Security Lead at a tech services company with 10,001+ employees
Emiliano Santos
Group Brand Manager at a comms service provider with 51-200 employees
Endpoint protection has improved our operations by protecting our servers from potential cyber threats.
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Gulab Singh
Solutions Specialist Security at COMPAREX India Pvt. Ltd.
The technical support is very good. They have an Indian support team, so there are no delays in receiving support.
Symantec has cloud-based endpoint protection, so whether a user is off the network or on the network, the endpoint will be protected by the cloud.
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Nuno Martins
Partner at a consultancy with 1-10 employees
The centralized console is great for us. It gives us one centralized console to manage all of the endpoints.
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Symantec Endpoint Protection (SEP) Cons

Cameron Mottus
Principal Consultant - Security at Insentra
They're just starting to get into this now, but I think they can do better - they're just starting out with I think is called the SEP Cloud Console. It has more limited functionality. It will be good once we can run SEP from the cloud. That would be good.
The support can be wanting. Sometimes the time to resolution is longer than I would expect.
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Leopold Dapa
Country Director at socitech
There are a few negative points. They should separate the feature for each separate solution for mobile devices. The second one is about the price, it's expensive. Finally, the third would be the complexity of implementation.
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Subodh Sing
Consultant at Godimo IT
Any external device which is inserted into a computer should be subject to an auto-scan policy, to automatically scan it before accepting the device... They need to make it more user-friendly, so that when anyone puts in a USB stick it will be scanned, popping up any problems before it is used.
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Find out what your peers are saying about Symantec, IBM, Carbon Black and others in Endpoint Protection for Business. Updated: June 2019.
347,894 professionals have used our research since 2012.
SystemAdmin677
IT Systems Administrator at a consultancy with 51-200 employees
I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers.
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Pablo Dewes
Senior Technical Consultant (SE and Strategic Project Manager) - Email Fraud Protection - LATAM at a tech vendor with 201-500 employees
It would be nice to have customized reports integrated on the main console with no additional DB server or BI server.
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Laeeq Ahmed
IT Security Lead at a tech services company with 10,001+ employees
We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again.
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Emiliano Santos
Group Brand Manager at a comms service provider with 51-200 employees
We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities.
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Gulab Singh
Solutions Specialist Security at COMPAREX India Pvt. Ltd.
About four years back, Symantec's signature was very heavy and their signature patch was around 200MB or 300MB files.
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Nuno Martins
Partner at a consultancy with 1-10 employees
It would be nice to be able to manage the endpoints a bit further. A valuable attribute would be the management of software inventory, software deployment, and third-party software deployment. I would like to see the ability to deploy and delete unlicensed software. Many users try to install what they shouldn't, so that would be really useful.
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Mostafa
System Administrator at Suez Canal Insurance
I would like to see improvements in the anti-virus and the device control features.
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Find out what your peers are saying about Symantec, IBM, Carbon Black and others in Endpoint Protection for Business. Updated: June 2019.
347,894 professionals have used our research since 2012.

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