Symantec Endpoint Protection (SEP) Other Advice

Imtiaz Hussain
Malware Hunter and Incident Responder at Computer Network Systems
In my personal experience, most people use Symantec. In my whole life, I couldn't find any problems with Symantec. In the ransomware protection, though, I found many issues. Many people were having infections but the virus sometimes was not detected. Even the Kaspersky software could not detect it, but if I install Symantec on any client I couldn't find the ransomware. The problem is Symantec is more expensive than other vendors. Kaspersky is in comparison very cheap. If you are working in an organization and you have 10,000 users, if you compare Symantec with the other vendors you will find only a small difference in the price. I always tell people if you have a budget, if you have money, if you need stability, go with Symantec. If you think that your data is sensitive, you can not worry about the money. On a scale from one to ten, I would rate Symantec Endpoint Protection a nine. View full review »
Subodh Sing
Consultant at Godimo IT
Understand your environment and what kind of security product you're looking for. Every environment has different requirements. Everybody has different kinds of file formats and data classifications. For Symantec is a good product for our environment. It helps us a lot. It provides seamless operation. It's not like we have to intervene every day. People are monitoring and, if they find a machine that is not working or not connected, they create a remote connection to see what the problem is and to fix it. We are using Symantec Enterprise, but you have new threats coming into the world market and you definitely have to be up to date. We found information on IT Central Station and we set up a comparison of the technologies. Every antivirus, in my experience, is only successful 95 percent of the time. No antivirus can tell you that you are 100 percent protected. The important part is how the backend works. If the backend is giving you support, they answer immediately and help you, that is important. In that way, Symantec is a good product and we are happy with it. View full review »
Leopold Dapa
Country Director at socitech
This solution is very effective. It can really address the challenges but you need to have training in order to be able to effectively implement it. If you don't fully know how to implement it you can't use the features very usefully. I would rate it a nine out of ten because of its ability to address challenges and because of the completeness of the solution. View full review »
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Mamonoor Rashid
CEO at Tech Valley Networks Limited
Since we have done two very successful PoCs, one live PoC for my largest customer, which is in government, and another for a private company, I recommend that other customers take the Symantec solution as their main security: I prefer Endpoint, Email Security, and DLP. Symantec has other solutions which I don't prefer. They have network analyzers and WAF but I prefer the Imperva WAF, which is better. In our company, most of the 100 people are using this solution and their roles range from management to normal end-user. We have three staff, maximum, for maintenance, and their roles are IT administrator, and system managers. We do plan to increase our usage. I would rate this product at eight out of ten, based on the technical support, cost, and their local presence as well. View full review »
Darren Braithwaite
IT Manager at Digitalis Reputation
I would advise anyone to make sure they do their required reading before they implement. Before implementation, you need to do the reading on the best practices because obviously if you've got a larger implementation then you need to think about a few concerns. You need to think about resilient managing services as well. Also, before purchasing, do the due diligence and look at alternative products to see if there's something else that would suit your needs better. This solution is a bit cumbersome. Some of the things they can make them easier to do, and also because their website is a bit clunky, so makes it difficult to find the solutions you need. I would rate this solution as an eight out of ten. View full review »
IT Systems Administrator at a consultancy with 51-200 employees
My advice for anybody implementing this solution is to consider the rules that you want to define. Installation is straightforward, but you can make it simple, or you can make it pretty complex. For example, you can set up specific groups for in-house or external users. You can also install clients that only touch base occasionally, such as logging into the internal environment once per year. It can also be used on Virtual Machines, where the client's resources are limited or restricted. In a hosted environment, it does not have to be installed on the individual VMs. It can run on the host and it will scan everything. There is also a cloud version of this product out now, which covers people who are more cloud-based. So far, I find that this product works pretty good. I would rate this solution a nine out of ten. View full review »
General Manager at a tech services company with 11-50 employees
I've been using this solution for more than twenty years. While Endpoint Protection has only existed for the past couple of years, the Symantec antivirus, I have been working with more than twenty years. It used to be Symantec antivirus and then it changed a couple of years ago to Symantec Endpoint Protection. So, we've been using it obviously since its inception. In terms of advice to others, I would say to partner with somebody that actually knows how the product is implemented and configured. Get a partner that has the technical knowledge and can give onsite technical guidance, or support. All of these Endpoint Protection solutions are getting very complex. It's not a simple antivirus that you just simply deploy to get a few viruses. It is becoming a very complex thing to implement. People buy the products, and they don't know how to implement them, so they go and slap them there and then they get burnt and they get attacked by a virus or threat or something. They get their fingers burnt and then they say the product is rubbish, but it's not the product, it's that the product was not correctly configured. So, when buying a product, you need to partner with someone who can actually provide you with support on the product. They're one of my favorite products and we're actively working with Kaspersky, McAfee, Sophos, ESET, and Sophos. Palo Alto is my favorite firewall. But on the antivirus or Endpoint Protection side, I have the greatest of confidence in Symantec. It's something I would use at home or in the business. That's what we use to protect the business, so it's probably the product I have the most confidence in. I would rate this solution ten out of ten. View full review »
Anthony Ndong
Systems Administrator at a pharma/biotech company with 51-200 employees
My recommendation is that people should try this product. In using this solution, I have learned a lot about our security and what needs to be done. I would rate this solution a seven out of ten. View full review »
Emiliano Santos
Group Brand Manager at a comms service provider with 51-200 employees
The management console is great. We only have only one person managing and controlling the console. It seems to be very user-friendly. On a scale of one to 10, with one being the worst and 10 being the best, I would rate this product a nine. To make it a ten, it should be free. The cost is restrictive to some degree. View full review »
Gulab Singh
Solutions Specialist Security at COMPAREX India Pvt. Ltd.
It is a very good product. They are a very strong leader in the Indian market. View full review »
Nuno Martins
Partner at a consultancy with 1-10 employees
If someone else is researching this type of solution, I would say go for it and try this solution because overall, it is one of the best, if not the best product on the market. It's really great, especially for mid-sized companies. It really cuts down the management. I would rate this solution a nine because of the support and the quality of the product. View full review »
Lynne Caputi
Systems Engineer at a tech services company with 51-200 employees
I would rate Symantec's solution a six out of 10. It's not as feature-rich with next-generation technology, as a lot of its competitors are. My advice would be, look at something else. Don't look at Symantec. Look for something that has a more holistic approach. View full review »
Chris Pohts
Owner at ONE2ONE Tech Solutions
This latest version has proven unreliable for management and installation. I would no longer recommend this product as a viable security solution. View full review »
Dr. Suresh Hungenahally
Chief Executive Officer at a tech services company with 1-10 employees
I would rate this solution four and a half out of ten. View full review »
Karthik R S
Consultant at TNPL
The support is very good. It is easy to manage all of the clients and deploy new policies. I would rate this solution a ten out of ten. View full review »
Lead System Engineer at a tech vendor with 1,001-5,000 employees
My most important criterion when selecting a vendor is that they are easy to work with. I rate it at eight out of 10. When, say, Microsoft releases a new OS version twice a year, you never know if the current version of Symantec Endpoint Protection will support it. You can have a lag between when Microsoft releases a new client - and then the current version doesn't work correctly - and it could be some months between updates from Symantec. Overall, it's really good product. It has saved us a lot of time and, most of the time, it's a self-playing piano. View full review »
Mohamed Belal
Solutions Architect at IP Protocol INC
I don't know what exactly could be inside the product to make it much more powerful. What I was looking for specifically at that time was the encryption part and the DLP and they were doing great. Simply put, it is the one product that's an integrated holistic solution for the whole security suite for an endpoint. However, there is no such thing as a one hundred percent security solution. I would rate the solution an eight out of ten. View full review »
Service Management Officer at a non-profit with 501-1,000 employees
We are using a pretty old solution for Symantec, so I would say the product is not quite up to date with new threats. Look for a new model of the solution. There is a new version, for example, that we don't use yet. Or you can look for a better solution for current threats. I would rate this solution seven out of 10. View full review »
IT Associate Manager at a pharma/biotech company with 501-1,000 employees
I think it's a very good solution for sales networks. I have wanted to try the cloud solution for Symantec but I don't know if it has been already added or not. I would rate the solution an eight out of ten. View full review »
Software Engineer at a tech services company with 10,001+ employees
It is one of the best products out there. They are to the mark. View full review »
Johnny Hadchity
IT System and Storage Administrator at a financial services firm with 51-200 employees
We are satisfied with it. Most important criteria when selecting a vendor: * The support team * Good reviews/reputation. View full review »
General Manager at a tech services company with 51-200 employees
I find it is the most reliable solution in the market. View full review »
Find out what your peers are saying about Symantec, Microsoft, McAfee and others in Endpoint Protection (EPP) for Business. Updated: March 2020.
405,659 professionals have used our research since 2012.