Symantec Endpoint Protection (SEP) Pros and Cons

Symantec Endpoint Protection (SEP) Pros

Cameron Mottus
Principal Consultant - Security at Insentra
I think the key thing for me, is interoperability, in that you can deploy it to Windows, Mac, and Linux. That's been a really important feature in the last two years. Now there's one management console to cover all three OSs.
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Leopold Dapa
Country Director at socitech
When they started they found it very easy; not easy to implement but easy to use. We started with the headquarters here and later we also implemented it for all the subsidiaries in the region, in other countries. They have a centralized solution, so they can help other countries in management.
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Imtiaz Hussain
Malware Hunter and Incident Responder at Computer Network Systems
With Symantec, I always know this tool will be reliable and with the latest protection.
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Subodh Sing
Consultant at Godimo IT
The fact that it has centralized management is the most valuable feature.
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Mamonoor Rashid
CEO at Tech Valley Networks Limited
Endpoint Protection is the next generation. It covers antivirus, spamware, ransomware...
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Darren Braithwaite
IT Manager at Digitalis Reputation
I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well.
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SystemAdmin677
IT Systems Administrator at a consultancy with 51-200 employees
The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses.
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reviewer725523
General Manager at a tech services company with 11-50 employees
The solution is completely scalable.
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Laeeq Ahmed
IT Security Lead at a tech services company with 10,001+ employees
Anthony Ndong
Systems Administrator at a pharma/biotech company with 51-200 employees
This solution helps in that I can control quite a few computers from our central location, with ease.
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Symantec Endpoint Protection (SEP) Cons

Cameron Mottus
Principal Consultant - Security at Insentra
They're just starting to get into this now, but I think they can do better - they're just starting out with I think is called the SEP Cloud Console. It has more limited functionality. It will be good once we can run SEP from the cloud. That would be good.
The support can be wanting. Sometimes the time to resolution is longer than I would expect.
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Leopold Dapa
Country Director at socitech
There are a few negative points. They should separate the feature for each separate solution for mobile devices. The second one is about the price, it's expensive. Finally, the third would be the complexity of implementation.
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Imtiaz Hussain
Malware Hunter and Incident Responder at Computer Network Systems
If Symantec wants to improve, they should have a single event for all their products.
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Find out what your peers are saying about Symantec, Microsoft, McAfee and others in Endpoint Protection for Business. Updated: October 2019.
378,570 professionals have used our research since 2012.
Subodh Sing
Consultant at Godimo IT
Any external device which is inserted into a computer should be subject to an auto-scan policy, to automatically scan it before accepting the device... They need to make it more user-friendly, so that when anyone puts in a USB stick it will be scanned, popping up any problems before it is used.
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Darren Braithwaite
IT Manager at Digitalis Reputation
If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good.
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SystemAdmin677
IT Systems Administrator at a consultancy with 51-200 employees
I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers.
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reviewer725523
General Manager at a tech services company with 11-50 employees
The Centralized Management could be improved.
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Laeeq Ahmed
IT Security Lead at a tech services company with 10,001+ employees
We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again.
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Anthony Ndong
Systems Administrator at a pharma/biotech company with 51-200 employees
In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices.
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Emiliano Santos
Group Brand Manager at a comms service provider with 51-200 employees
We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities.
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Find out what your peers are saying about Symantec, Microsoft, McAfee and others in Endpoint Protection for Business. Updated: October 2019.
378,570 professionals have used our research since 2012.
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