Symantec Endpoint Protection Room for Improvement

Cameron Mottus
Principal Consultant - Security at Insentra
They're just starting to get into this now, but I think they can do better - they're just starting out with I think is called the SEP Cloud Console. It has more limited functionality. It will be good once we can run SEP from the cloud. That would be good. View full review »
Pablo Dewes
Senior Technical Consultant (SE and Strategic Project Manager) - Email Fraud Protection - LATAM at a tech vendor with 201-500 employees
Reports: It would be nice to have customized reports integrated on the main console with no additional DB server or BI server. Vulnerabilities: A vulnerability scan integrated with SEP would be important for the admin to understand the risk level they are facing and how to protect themselves... Reports: SEP has built-in, on the console, many pre-configured reports however, in a complexed environment, customers may would need customized reports other than already provided by the console. In this case, it´s possible to achieve them using an external data base and server. It would be nice have a possibility to create customized reports without an external server and data base, on the same SEP Admin console. Vulnerabilities: It would be nice have on the SEP Admin console a feature to measure the environment risk level using an OS and application vulnerability scan where the administrator can analyze the risk, mitigate the main risks, prioritized them and, over a Path Manager, correct them if possible. View full review »
Laeeq Ahmed
IT Security Lead at a tech services company with 10,001+ employees
I am happy to say that the Symantec comes into the picture where the issues are reported from the product, it might be a product bug or it might be a product defect. The product engineer works on this and the latest upgrade has it built into the peer cost, where we can upgrade our involvement and support our clients again. So, we were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again. But as far as one of the defaults, this was reported and not an issue in new versions of Symantec 14 and SEMP 2. Apparently, this is works well for now, and we are happy with this. View full review »
Praharsh Bhandari
Senior Security Administrator at a tech services company
As an Endpoint Security Expert, I have worked on multiple anti-virus solutions of different vendors. They are turning the table in market. There are many ways in which I see Symantec overshadowing the same in near future. The deployment mechanism needs work. There are various vendors who have been coming up with endpoint agents as small as size of a delta definition. There are various options and tweaking which can help save the administrators a lot of effort, such as: * Multi-domain policy options for exceptions and global blocks * Deploying intelligent updates remotely * Deleting AV cache remotely * More versatile dashboard with more custom add-ons to monitor infra. I see Symantec as being late in releasing certified definitions for the same day while other vendors are lightning fast. I would like to see a GUP monitoring tool being supported. View full review »
Mostafa
Network administrator at Suez Canal Insurance
I would like to see improvements in the anti-virus and the device control features. Anti-Virus: I would like to see Symantec improve the ant-virus to stop and detect Ransomware and email attachments. Symantec is weak with Ransomware. I would like to see the anti-spam for Outlook improve the scanning and blocking of attachments. Device control: I would like to see an improvement in the USB control, because it sometimes creates a conflict with USB printers. View full review »
Lynne Caputi
Systems Engineer at a tech services company with 51-200 employees
The biggest thing I would like to see is malware remediation, if there is some kind of outbreak. We'd like to see better remediation and better detection and response. It's pretty good at capturing things, but it doesn't stop everything, so better machine learning would be helpful. View full review »
Cnslt5892
Consultant with 51-200 employees
There was an administrative feature, which was available in the previous version, which has been removed. We would like that feature to be added again, because it helps the customer in many ways, and it's a very user-friendly feature. View full review »
Ilker Ozturk
Systems Project Manager at a retailer with 1,001-5,000 employees
The management of the server is a bit complex. It takes time get used to it. When upgrading the software for clients, you have to link the upgrade package to every sub-folder, and there is no inheritance. View full review »
LeadSysEn375629
Lead System Engineer at a tech vendor with 1,001-5,000 employees
I would like to see even more customization, the possibility to do whitelisting. It needs to be a little bit more liberal on whitelisting, even to use the name if needed, instead of hashes. View full review »
SørenAndersen
IT Systemadministrator at a construction company
* SONAR could be improved. The false/positive rate is a little high. * The firewall could be a little more "flexible". For example, it would be convenient if the firewall was allowed to "turn off" for hotspot environments. * I find the documentation on Symantec.com to be not very updated. It seems like Symantec focuses more on their product than on documentation. * My personal opinion is that Symantec has too many WS.Reputation.1 detections, which could cause important computers to malfunction. * In a large environment with a significant amount of GUP's, it would be neat, if the client could "detect" the GUP in its own subnet. The client has some built-in intelligence at this point, but it does not seem to work properly. In an environment with many locations, whereas many of them have little bandwidth capacity (and no local datacenter), the LiveUpdate policy can end up becoming rather complicated. View full review »
Sudeep Amalkar
Director at a tech services company with 11-50 employees
It's a nice product. I think Symantec should work more precisely on minimizing database size and the live update size. View full review »
Arshad Mohammad Khan
Security Consultant at Accenture
They should work on the virus definition file and agent lighter. Pushing agent to remote users via console is issue View full review »
Fernando Ezequiel
Information Security Manager at a energy/utilities company with 201-500 employees
SEP could improve on virus detection, specially on Zero-Day threats. View full review »
Fernando Ezequiel Salvador
Information Security Manager at a logistics company with 1,001-5,000 employees
SEP can improve on virus detection, especially on zero-day threats. View full review »
Responsa81cf
Responsable de Infraestructura at a tech services company with 201-500 employees
The custom reporting and real-time monitoring (the customizable dashboard) need improvement. View full review »
it_user377553
IT Security Engineer at Biztronz
Administration, agent stability, and health. View full review »
SeniorCob6e8
Senior Consultant - Infrastrute at a tech services company
* Reporting without Altiris should be improved. * More cloud-based functionality, but that seems happening going forward. * It should have hypervisor level AV protection for VMs, so you do not need a client on the systems. View full review »
Johnny Hadchity
IT System and Storage Administrator at a financial services firm with 51-200 employees
I would like to see fileless attack protection. Also, the version could be lighter. View full review »
Pepe_Perez
Consultant
* Resources * Front-end * User experience The Symantec Endpoint Manager is very difficult to use and extremely old. View full review »
davidstrom
Owner at David Strom Inc.
The reputation system relies on having a constant Internet connection for its operations. View full review »
Alvaro Mejia
Consultant
* Machine Learning * Reports * Linux updates View full review »
ShahbazAhmed
‎Technology Leader with 1-10 employees
* Administration * Orchestration for broken clients fixes * Healing of agents View full review »

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