Symantec Identity Governance and Administration Reviews

Symantec Identity Governance and Administration is the #4 ranked solution of our top User Provisioning Software tools. It's rated 3.9 out of 5 stars, and is most commonly compared to SailPoint IdentityIQ - Symantec Identity Governance and Administration vs SailPoint IdentityIQ

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MostafaBasha
Real User
Operation Risk Senior Manager/CRO at I-SCORE
Jan 30 2020

What is most valuable?

Out-of-the-box connectors have a lot of opportunities for configuration. The governance port and business rules are difficult. At a certain point, the product discovers dormant accounts because it monitors which accounts are active but which are not being used. So it will perform some service on these dormant accounts that are not active for six months or maybe never used before. This is a good… more »

What needs improvement?

As far as improvements, the first thing I think CA needs to do is redesign the user interface. The functionality is good but the interface itself is not that user-friendly. I think also that there are some issues with the privileges of service accounts. For working with Oracle, we need some kind of service account with administrative privileges. Access works when we give the user account… more »

What other advice do I have?

The advice I would give to others who are looking to implementing this product would be to define exactly what you need before the implementation of the solution. This is a key factor. If you need to change the deployment after it is deployed — such as the policies or structure — it is not a matter of just changing the configuration. It is more like you are starting from the beginning. If you have… more »
Umair Akhlaque
Real User
Enterprise Solutions & Services Head at Duroob Technologies
Aug 10 2020

What is most valuable?

There are many valuable features within the solution. The product is easy to customize. It’s also highly secure.

How has it helped my organization?

Our customers get ROI by implementing Self User Registration & Self Reset

What needs improvement?

The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking. It would be… more »

What's my experience with pricing, setup cost, and licensing?

Expensive solution & implementation takes time to implement

Which solution did I use previously and why did I switch?

Nop

What other advice do I have?

For an organization looking for an identity management suite, it’s the kind of tool you can invest in the long term. For those considering implementing the solution, I… more »

Which other solutions did I evaluate?

Yes
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WaelAbdelwahab
Real User
Technical Support Manager at Future systems
Jan 30 2020

What is most valuable?

I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so. It's easy to deploy, it's two versions, the manual deployment version, if it can be prepared in clusters it'll take one or two days. But the software appliance will take from 15 to 20 minutes.

What needs improvement?

They should easier and better integration with other software. It's hard to create custom integration rules with other software, like Oracle. This needs to be improved to give the customer an easier way to integrate.

What other advice do I have?

I would rate it an eight out of ten. To make it a ten, it should have more remote capabilities. There should be better partnerships with remoting tools. They need more remote partners and better dashboards.
Real User
Senior Manager at a tech services company with 501-1,000 employees
Sep 24 2019

What is most valuable?

Word mining and risk campaigns are the most valuable features of this solution.

What needs improvement?

I would like to have differential campaigns. In the next release, there should be the provisioning of your certifications. When you remove access or grant extra access to someone, it would be good to have direct provisioning to different sources.

What other advice do I have?

My advice to someone implementing this solution is to take a few days to plan with professional services for the setup. I would rate it between a six and seven out of ten. Not a ten because of the complex setup and because we had some issues applying some patches.

What is Symantec Identity Governance and Administration?

The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

Also known as
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
Symantec Identity Governance and Administration customers

Acciona, Core Blox, DBS

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