Symantec Secure Web Gateway Pros and Cons

Symantec Secure Web Gateway Pros

FI
reviewer1044693
Infrastructure Engineer at a financial services firm with 201-500 employees
It is quite scalable. If a user needs to do more deployments, they can just add them.
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AY
reviewer1506054
Senior Information Security Engineer at a energy/utilities company with 1,001-5,000 employees
It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution.
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NishantKamath
Sr. Consultant, Cyber Security at Mideast Data Systems
In terms of most valuable features, I like the ICAP capability and URL filtering the most.
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Learn what your peers think about Symantec Secure Web Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
509,641 professionals have used our research since 2012.
NV
reviewer1355301
Senior Network Engineer at a insurance company with 5,001-10,000 employees
The most valuable features are the website blocking capability and SSL interception.
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DonaldBaldwin
Principal Enterprise Architect at Aurenav Sweden AB
It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations.
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Symantec Secure Web Gateway Cons

FI
reviewer1044693
Infrastructure Engineer at a financial services firm with 201-500 employees
Difficult and time-consuming to deploy and update.
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AY
reviewer1506054
Senior Information Security Engineer at a energy/utilities company with 1,001-5,000 employees
The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response.
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NishantKamath
Sr. Consultant, Cyber Security at Mideast Data Systems
Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours.
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Learn what your peers think about Symantec Secure Web Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
509,641 professionals have used our research since 2012.
NV
reviewer1355301
Senior Network Engineer at a insurance company with 5,001-10,000 employees
The interface could be made more user-friendly.
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DonaldBaldwin
Principal Enterprise Architect at Aurenav Sweden AB
It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic.
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Learn what your peers think about Symantec Secure Web Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
509,641 professionals have used our research since 2012.