Symantec Secure Web Gateway Pros and Cons

Symantec Secure Web Gateway Pros

reviewer1044693
Infrastructure Engineer at a financial services firm with 201-500 employees
It is quite scalable. If a user needs to do more deployments, they can just add them.
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NishantKamath
Sr. Consultant, Cyber Security at Mideast Data Systems
In terms of most valuable features, I like the ICAP capability and URL filtering the most.
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reviewer1355301
Senior Network Engineer at a insurance company with 5,001-10,000 employees
The most valuable features are the website blocking capability and SSL interception.
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Learn what your peers think about Symantec Secure Web Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
420,323 professionals have used our research since 2012.
DonaldBaldwin
Enterprise Architect at Aurenav Sweden AB
It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations.
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Senlogange9887
Senior Logistics Specialist at a tech services company with 1,001-5,000 employees
The most valuable feature is the endpoint security.
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Symantec Secure Web Gateway Cons

reviewer1044693
Infrastructure Engineer at a financial services firm with 201-500 employees
Difficult and time-consuming to deploy and update.
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NishantKamath
Sr. Consultant, Cyber Security at Mideast Data Systems
Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours.
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reviewer1355301
Senior Network Engineer at a insurance company with 5,001-10,000 employees
The interface could be made more user-friendly.
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Learn what your peers think about Symantec Secure Web Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
420,323 professionals have used our research since 2012.
DonaldBaldwin
Enterprise Architect at Aurenav Sweden AB
It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic.
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Senlogange9887
Senior Logistics Specialist at a tech services company with 1,001-5,000 employees
There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties.
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Learn what your peers think about Symantec Secure Web Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
420,323 professionals have used our research since 2012.