Symantec Secure Web Gateway Overview

Symantec Secure Web Gateway is the #7 ranked solution in our list of top Web Security Gateways. It is most often compared to Cisco Umbrella: Symantec Secure Web Gateway vs Cisco Umbrella

What is Symantec Secure Web Gateway?

Complete Website Security goes far beyond encryption to deliver protection for websites, data and applications—with 24/7 control that helps to mitigate risk and helps to ensure uninterrupted performance for every website. Multi-layered security and controls make our certificate issuance and authentication processes one of the most rigorous in the industry. Automated management pinpoints certificate and website weaknesses due to unexpected expirations, flawed installations, deprecation and critical vulnerabilities in the event of attacks. Meanwhile, Symantec’s unified security identifies worldwide security vulnerabilities, delivers real-time analytics and helps our customers to protect against damage 24/7. It's why we've become the name people trust.

Symantec Secure Web Gateway is also known as Symantec Complete Website Security .

Symantec Secure Web Gateway Buyer's Guide

Download the Symantec Secure Web Gateway Buyer's Guide including reviews and more. Updated: May 2021

Symantec Secure Web Gateway Video

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Senior Logistics Specialist at a tech services company with 1,001-5,000 employees
Real User
Has quarantined and stopped many threats and potential attacks on end users but there's a need for increased firewall functionality

What is our primary use case?

Our company is both a partner and a reseller of this solution. The primary use case is for endpoint security for our customers. We have lots of security devices, but for the host itself or PCs in general, this is the best solution. Especially since we have a sizeable customer base.

Pros and Cons

  • "The most valuable feature is the endpoint security."
  • "There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."

What other advice do I have?

On a scale of one to ten, with one being the worst and ten being the best, I'd give this solution a six out of ten. Primarily because of the lack of flexibility with technical support and because of the out-of-date features resulting in missing functionalities.
Desktop And Telephony Support Engineer at a financial services firm with 1,001-5,000 employees
The admin GUI is user friendly and easy to manage. Sometimes, Credential ID does not register a device.

What other advice do I have?

The product will not disappoint. Go for it!
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