Symantec Siteminder Stability

Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Enterprise Solutions & Services Head at Duroob Technologies

The solution is very stable. There are less bugs or glitches. 

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it_user558618 - PeerSpot reviewer
Senior Specialist IT Architect at Pramerica

The newer releases are quite stable. We do come across some issues, but the release cycles are good and quite impressive.

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it_user558552 - PeerSpot reviewer
Security Architect And Managing Director at a financial services firm with 10,001+ employees

The stability of the solution depends on how you implement it. It's stable. There are no known issues. If there are patches required, CA provides patches regularly. Overall, it is pretty good.

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Buyer's Guide
Symantec Siteminder
March 2024
Learn what your peers think about Symantec Siteminder. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
it_user558654 - PeerSpot reviewer
Manager at a consultancy with 10,001+ employees

This is a mature and stable product. It has been a leader in the market for around 10-15 years. I can't imagine another competing product out there.

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it_user558561 - PeerSpot reviewer
IT Engineer at Qualcomm

The stability is pretty good. Probably on a scale of ten, I would rate it as a nine or ten.

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it_user349344 - PeerSpot reviewer
Vice President at a financial services firm with 10,001+ employees

Very stable. It’s rock solid. As it is serving 100 million requests, it works.

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HD
Sr IAM/PAM Engineer at a retailer with 10,001+ employees

Siteminder is stable. I would say it's stable with respect to the features it offers. If you are trying to perform something which is not coming out-of-the-box, then it might give you some trouble, but otherwise, the out-of-the-box features are quite stable. 

There is maintenance required for Siteminder, so you will need team members to work on it. If there is a new liability that is out there, then you need to figure out how it impacts your infrastructure, how you can modify it, whether that modification will impact your use cases, and if there is not a patch given by the vendor in order to fix it, how you can do it yourself, and whether that will impact the functionality. 

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it_user778740 - PeerSpot reviewer
Systems Engineer at navyfederal

It's very stable. We have experienced occasional downtime, but once we work with support we find the problems and we solve them. Once everything is configured and working, it's stable.

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it_user372576 - PeerSpot reviewer
Sr. Systems Engineer Principle at a retailer with 501-1,000 employees

I've found it to be a very stable platform. Unlike some of the other products we have in place, the up-time is very good. We find that it's very easy to establish high availability. We have to run a 24/7 shop to keep our customers happy and it's proved to be very reliable for us over time.

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it_user349326 - PeerSpot reviewer
Senior Staff IT Engineer, Identity and Access Management at a comms service provider with 10,001+ employees

10/10 - no issues.

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SH
Software Engineering Consultant at a retailer with 10,001+ employees

In terms of the stability issues, what we do see is frequent Policy Server service restarts. What will happen is SM Policy Server will die and be restarted by the SM executive. That happens relatively frequently. But again, we're on an older version, and we've been told by CA that that's the reason why, and that it has been patched in later releases of the product. 

But the executive restarts the service as fast as we can log in and look to see, is there any service impact? The environment is once again processing authentication and authorizations. Not only that, but, we do have a relatively large environment as well, so we have policy servers running and multiple datacenters. It's not just one in each datacenter, it's several in each datacenter. So we don't see any large, sweeping impacts to our enterprise authentication traffic; when one goes down, it gets restarted. Although, it is a pain because you do have to allocate resources to go and verify that yes, indeed, it did come up.

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it_user382632 - PeerSpot reviewer
Cyber Systems Engineer with 10,001+ employees

We've been using SSO since the Netegrity days. So for the last ten years, we've seen some bugs, but lately much less than in the past.

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it_user275949 - PeerSpot reviewer
Manager, Information Security and Cyber Defense at a tech services company with 10,001+ employees

Very stable product. The only time we’ve had problems with it is deep behind SiteMinder, which feels the ramifications. The application we’re protecting usually has the issue, not the SiteMinder/SSO itself.

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it_user558078 - PeerSpot reviewer
Information Security Consultant at a aerospace/defense firm with 1,001-5,000 employees

It's very much stable. As long as it works, everyone will be fine, but the minute it breaks, our enterprise will scream.

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it_user346686 - PeerSpot reviewer
IT Security Manager at a financial services firm with 1,001-5,000 employees

I would rate the suite 4-5/10. SiteMinder is the most stable and is 7-8/10 rating. with the other ones, we’ve had problems, and they doesn’t really match our business needs. The other parts of the suite are lower.

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it_user353934 - PeerSpot reviewer
Identity and Access Management Specialist at a healthcare company with 10,001+ employees

We've had no issues with stability.

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it_user778935 - PeerSpot reviewer
Security Architect at Raymond James Financial, Inc.

I think now, for over a year, we have had any issues. It has been really very stable for us.

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it_user778626 - PeerSpot reviewer
Senior Software Analyst at NRG Energy

Stability? There have been some issues but over the years but it's pretty stable. The issue we encountered was a whole site going down. But we were able to bring it up.

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it_user558558 - PeerSpot reviewer
SiteMinder Architect at a consumer goods company with 1,001-5,000 employees

This product is quite stable. We've been using this product for about ten years. We haven't experienced a situation where we had to take an outage because the product was unstable. The core policy server is pretty stable, but there are other add-ons that keep coming up with which we keep having problems. However, CA has been proactive in fixing these issues.

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it_user558498 - PeerSpot reviewer
Assistant Director of Application Administration with 1,001-5,000 employees

It has been good, after the initial first year or two that we purchased this product. When we first started out, we had some implementation issues; maybe it was not configured correctly and that caused us some problems.

Once we figured out those issues, it has been very stable since then.

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it_user349428 - PeerSpot reviewer
Software Engineer at a healthcare company with 1,001-5,000 employees

It’s very stable, but we found some bugs and got workarounds quickly. We stress out SSO, from what I understand CA's reasoning is, but they're quick to resolve the issues.

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it_user778593 - PeerSpot reviewer
Manager with 10,001+ employees

If I had answered this question four years back I would have said "poor." But over the last four years they've done a lot of work to make it stable and it's reasonably stable right now.

It still goes down once in a while. But that's not the product's problem, it's probably how it's configured in our environment. So the product is pretty stable.

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it_user392583 - PeerSpot reviewer
Sr Manager at a comms service provider with 10,001+ employees

The solution is very stable. It is the most important thing because all of our applications use this product. If the solution goes down and the product doesn't work then we have a major outage in the company, so it is very, very important that any solution we use, not only is it ease of use, but also that it is important that the solution is stable, and it works the majority of the time. Of course, no software solution is 100%, but as long as it provides 99.9% availability, that's what we look for.

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it_user778665 - PeerSpot reviewer
Design Engineer 5 at a financial services firm with 10,001+ employees

It is stable, but certain features which are out in the market are not available to make it more robust.

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it_user383802 - PeerSpot reviewer
Security Engineer at a aerospace/defense firm with 10,001+ employees

The stability issues we've experienced have some with new versions, patches, and service packs.

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it_user345507 - PeerSpot reviewer
Program Manager at LS3 Technologies, Inc.

It’s been very stable so far and hasn't gone down at all.

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it_user344034 - PeerSpot reviewer
Director of Security at a tech company with 10,001+ employees

So far no issues encountered with stability.

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it_user778860 - PeerSpot reviewer
Security Engineer at a financial services firm with 10,001+ employees

It is one of the most stable products in the banking organization that I am in. It never goes down and if it does, it is usually because my partner or me did something to it. 

I have been using it for a year. The company has been using it for probably 20 years. It has always been a very stable product.

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it_user572877 - PeerSpot reviewer
Consulting Systems Engineer at a wholesaler/distributor with 10,001+ employees

It's had its moments in the past couple years. We've had interesting bugs that we've hit. When you see those bugs, and when they hit you, and it hits production, you get this big skew of, "This is a problem. This is not good." You feel like, "Why did this make it through QA?" Ultimately, there's going to be explanations, potential revenue loss.

CA SSO does have stability issues. Once you can find ways to get around them, whether it's fixes or you configure around them, it starts running for a while and it's OK.

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it_user558435 - PeerSpot reviewer
Security Architect at a financial services firm with 10,001+ employees

It's very stable. I don't know that we've ever had it go down on us. It's occasionally gone really slow, but I don't think we've ever had a complete and utter outage that was the result of the product.

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it_user558408 - PeerSpot reviewer
Senior Architect at a aerospace/defense firm with 1,001-5,000 employees

It is much more stable than it was before. Now it is getting to be very stable, especially when you tweak it properly and follow CA best practices.

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it_user558636 - PeerSpot reviewer
Director of Project Management at a local government with 1,001-5,000 employees

It has been very stable.

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it_user350634 - PeerSpot reviewer
IT Architect at a healthcare company with 10,001+ employees

It’s stable and mature, but we’ve had challenges as we grow. We see glitches here and there, and a little bit of latency in performance.

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it_user349443 - PeerSpot reviewer
Information Security Analyst at a financial services firm with 1,001-5,000 employees

Once every one to two years, the service will freeze, but if you have redundancy, all you have to do is restart. If you have redundancy, it’s not a big deal. The way it works, is that it does a round robin so that if one server goes down the other three handle the traffic.

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it_user348420 - PeerSpot reviewer
Security Engineer II at a tech services company with 10,001+ employees

Like every other product there are things that need improvement, but it has been pretty stable. From a job perspective, it does what it is designated to do. Sometimes there are issues with non-sequential navigation, but when there’s an issue we get a fix for it. There are no issues with the core functions.

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it_user558639 - PeerSpot reviewer
Senior Member Technical Staff at a comms service provider with 10,001+ employees

We have been using CA SSO for more than ten years and we don’t see any issues in terms of stability. It is a good product.

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it_user558351 - PeerSpot reviewer
VP Web Authentication Engineer at a financial services firm with 1,001-5,000 employees

It was not stable when I got there. The more recent versions have been stable.

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it_user351696 - PeerSpot reviewer
Software Development Manager at a comms service provider with 1,001-5,000 employees

It's been stable for the last 4-5 years, though we had some significant issues early on. We had some performance-related issues that caused some outages. Outages actually happened pretty frequently back then. If one centralized authentication mechanism went down, all the applications that depend on it were also unavailable. We've gotten past that, so we're much more of a reliable, robust platform now.

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UA
Sr. Manager at Duroob Technology
it_user558246 - PeerSpot reviewer
Senior Technical Lead at Exelon

Stability is good. The security by CA is good. It's a great company. In England, CA is very good.

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it_user558159 - PeerSpot reviewer
Senior Security Analyst at a financial services firm with 5,001-10,000 employees

For the most part, SSO is very stable. Since deployment, it's been very stable for us. We do very regular metrics on availability and we're in the high, high 90s, 99% I think, so it's a very stable, durable product.

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NP
Project Manager at a financial services firm with 1,001-5,000 employees

We did not have any issues with the stability of this solution. We have approximately 5,000 clients using the solution.

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it_user572931 - PeerSpot reviewer
Service Delivery Manager at a tech services company with 10,001+ employees

It's a stable solution. It's been in place for quite some time already. There aren’t a lot of operational or technical issues that are related to the system, so it's a stable solution.

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AS
Systems-Engineer at a tech services company with 10,001+ employees

No stability issues.

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it_user778881 - PeerSpot reviewer
Director at a logistics company with 1,001-5,000 employees

It seems pretty stable so far. It's a mature product, it's been around for a long time.

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it_user558573 - PeerSpot reviewer
Technical Lead at a hospitality company with 1,001-5,000 employees

It works fine. We did not find any stability issues. It is very rare to see something go wrong, so the application is quite stable.

However, we have noticed that when you update to the latest version, it can be unstable. Right now, we are in a stable environment.

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it_user351534 - PeerSpot reviewer
Technical Lead - Security Services Group at a financial services firm with 1,001-5,000 employees

In the past, whenever we migrated to a new version, there's been a little bit of stability issues at the beginning and I would say with 12.0 in particular we had some stability issues. But we believe 12.52 is a lot more stable, but that's yet to be seen.

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it_user58431 - PeerSpot reviewer
Delivery Manager - Technology - Identity and Access Management at a financial services firm with 1,001-5,000 employees

Highly stable. We have it pretty well tuned.

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it_user346296 - PeerSpot reviewer
Lead Technical Architect with 1,001-5,000 employees

It tends to be buggy, though not to a high level. Where we have seen most of the problems is when we want to incorporate a new feature or when we want to implement some customization or when we want to implement a new technology. During those times, we have seen it to be buggy.

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it_user778932 - PeerSpot reviewer
Technology Director at a financial services firm with 10,001+ employees

We have had some issues with it, but in general, it is good.

CA was there to help. There is some issues in general.

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it_user440760 - PeerSpot reviewer
Manager, Operations at a tech services company with 1,001-5,000 employees

We have never experienced any stability issues.

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it_user558633 - PeerSpot reviewer
Design Engineer at a financial services firm with 1,001-5,000 employees

In terms of stability, it’s good.

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it_user558531 - PeerSpot reviewer
Security Compliance Specialist at a financial services firm with 1,001-5,000 employees

I think SiteMinder's been perfectly stable. We just went through an upgrade about two years ago. We're still on SiteMinder, not SSO yet; so we still have another upgrade to do in the next year. It's been perfectly stable.

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it_user354783 - PeerSpot reviewer
Sr. IT Security Architect at a healthcare company with 1,001-5,000 employees

This is one of the robust and stable product I have seen in my sixteen years of IT experience. I'm not exaggerating here, but that is the way it worked. Very few instances we had real failures. When you have a product this stable, you can depend on it and get on with business.

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it_user353421 - PeerSpot reviewer
IT Analyst at a retailer with 1,001-5,000 employees

It's very stable. I would say it's about a 99.9% uptime. There is a glitch probably on average once every six months, once every half year. However, it's very lightweight for what it does and, again, the audit-ability aspect of it and logging aspect of it are very mature and helpful in terms of figuring out how to resolve an issue.

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it_user304782 - PeerSpot reviewer
Middleware specialist at a insurance company with 10,001+ employees

No issues encountered.

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MN
Cyber Security Specialist at a manufacturing company with 11-50 employees

The stability is fine, we have not had any issues.

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it_user778521 - PeerSpot reviewer
Site Minder Admin at a construction company with 501-1,000 employees

It's stable, but we are finding some compatibility issues. We're still working with CA people. We're trying to improve the enhancements.

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it_user353775 - PeerSpot reviewer
Senior IT Architect with 1,001-5,000 employees
it_user348408 - PeerSpot reviewer
IdAM Engineer with 1,001-5,000 employees

It is very good. I have been working with the product for a very long time and have had no problems directly related to SiteMinder or its capabilities – only issues with our underlying infrastructure. There were a few things that CA has already addressed.

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SA
IT Security Consultant at Duroob Technology

It's a very stable product.

Once we experienced a crash, the main policy engine of Single Sign On crashed, but CA gave us a fix for that.

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it_user354801 - PeerSpot reviewer
Infrastructure Manager at a government with 1,001-5,000 employees

No issues encountered.

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it_user348447 - PeerSpot reviewer
IT Security Analyst at a financial services firm with 1,001-5,000 employees

Although the policy server has sometimes spontaneously restarted, it’s mostly good.

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it_user351468 - PeerSpot reviewer
Security Analyst at a insurance company with 1,001-5,000 employees

It has had its moments, but we deal with them and it seems to be getting better.

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Buyer's Guide
Symantec Siteminder
March 2024
Learn what your peers think about Symantec Siteminder. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.