Symantec VIP Access Manager Room for Improvement

Senior Security Engineer at a tech services company with 1,001-5,000 employees

I've been using it so long I'm used to the way that it works, so it really doesn't have any problem as far as I can tell.

I check for updates a lot. I reset it sometimes. I can show my credential ID, so it works very well.

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Specialist Solution Architect at a tech services company with 1-10 employees

The reporting on the VIP Manager is not correct. The error is showing that we have a certain amount of users, but when we export the report to Excel or CSV, the number of users is different. The challenge we are facing at the moment is not knowing which one is correct.

If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them. They can also see the value of this solution.

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