One of our issues is that sometimes scanning slows down the endpoints. The outcome of that is that we have to disable Symantec end users, troubleshoot, and then reconnect. I also believe that from the Indian market perspective, the cost of this product is an issue. 

The dashboard is dependent on Java so you need to have it installed. If there are different versions of Java then it can cause problems. It would be an improvement if the management dashboards were not reliant upon Java.

I would say that the whole Web Security Gateway can be better. I feel that it controls the endpoint. But I am not sure if any improvement is necessary on the actual Web Security Gateway installed, which is meant to be beneficial, because maybe the problem lies at our endpoint.