SysAid Pricing and License Cost

Uday Madasu
CIO at Jewish Board of Family and Children's Services
SysAid is a good solution, especially from a pricing perspective. View full review »
Cheryl Sobkow
Director of IT Support Services at University of Michigan School of Business
One of the factors that, when I was first looking at tools, made SysAid attractive was the initial cost for bringing the system in. I found it to be very reasonable and very appropriate for what you got with the tool. The standard stuff that initially comes with it was a really good base. That meant I didn't have to add a lot of things. It was a good value. That was very important to me in deciding what tool we were going to use. Overall, the price is good. It's all about what you get for the base amount. From my perspective, you want to look at what you're getting out-of-the-box. SysAid does a good job of putting key stuff in the box for you. You get X amount of initial administrator's licenses. Each person who has to use the system in some capacity on the tech side needs an administrator's license. You have to take that into consideration in terms of your costs as you grow. We have also added the TeamViewer integration so we can remote to a customer's desk through SysAid. We've done that because it's integrated within the tool and we can do some tracking of things. You really have to decide what's important to you: What you're going to do in the immediate scope of your environment and does SysAid bring that as part of the out-of-the-box functionality, and what things you might have to add as a result of that. View full review »
Tobias Raab
Group Head of IT at Tour Partner Group
The pricing is really not expensive compared to other solutions and what you get out of the licenses in regards to how many licenses. You can easily upgrade the license number for the administrators. I would start with a small number and grow whenever needed and not get a huge package already at the beginning. You have unlimited end-users. There's licensing for assets, reporting, and for administrators. but you can add on whatever you want. You have to contact the salesperson. It's only an email. You get the offer back. As soon as it's paid, then you get the license key and implement the license key and that's it. The system is there already. Just free up additional functionalities or additional administrators with the different license keys. View full review »
Learn what your peers think about SysAid. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
430,905 professionals have used our research since 2012.
Dave Joseph
Help Desk Administrator at a transportation company with 1,001-5,000 employees
Once you're interested, talk with SysAid. You can have them come in and look at your company and advise you on the best solution. They will tell you what comes with each separate package and also advise you what application to activate. If you want something that they don't have, they have a department that can design something based on your unique requests. View full review »
MichaelZhang
IT Director at Guangdong Technion Israel Institute of Technology
The pricing of SysAid is less than its competitors. Our licensing agreement is a good one. We received a nice discount. View full review »
Learn what your peers think about SysAid. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
430,905 professionals have used our research since 2012.