When you look at it from a user perspective, you will find that our users are quite happy with submitting their incident report, or their incident issues. That functionality provided is very convenient for our users. They are able then to get a response from our help desk. Their issues are resolved speedily. 

The ability to provide remote support is something that is very important for us. It also cuts down on support time. 

It cuts down the cost of support overall, saving the company money. 

We don't need as many support staff, and they do not need to travel to the actual location of offices, which saves time. 

Everything, from patches to deployments, can be done remotely.

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The most valuable feature of the System Center is the easy management of everything.

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System Center is easy to configure.

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The most valuable feature of System Center is remote deployment.

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System Center helps us manage everything in the company. 

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The ability to manage our Hyper-V servers, from just one console is perfect! As we are planning to move our hosted services in to the "cloud" System Center 2012 is the management platform solution that we need to achieve our goal. View full review »