Tableau Archived Reviews (More than two years old)

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Vendor
User at a energy/utilities company with 1,001-5,000 employees
Aug 02 2017

What is most valuable?

Easily visualize data.

How has it helped my organization?

I'm able to prototype charts/dashboards in hours vs days or weeks with other tools (mainly Excel). Doesn't require me to think about the level of aggregation that I'm going to need as it deals with… more»

What needs improvement?

Needs a metadata solution plus some enhanced ETL functionality. Edit: v9 introduced some light metadata solutions that are helpful from Excel.

What's my experience with pricing, setup cost, and licensing?

So far we're just using the Tableau Desktop, so just the licenses for that. The Reader is free to deploy. We've just started to pilot Server.

Which solution did I use previously and why did I switch?

Initially used Tableau at a large electric utility where we were largely using Excel. Utility had bought into SAP BusinessObjects but IT had locked down these tools so much that all we had was Excel… more»

What other advice do I have?

Everyone is always impressed with the charts that Tableau can produce. As well as the ability quickly modify them.
Consultant
Consultant at a financial services firm with 5,001-10,000 employees
Jun 30 2017

What is most valuable?

Extraordinary ease of use, easier to use than any competitor product I’ve used in 15 years or so I’ve worked on MI/BI. Since I originally wrote this, I have found the… more»

How has it helped my organization?

Speed of data discovery and accelerated our ability to remodel our data and improve our existing ETL processes.

What needs improvement?

Expansion of number of visualisations, as well as potential for straight to dashboard function, rather than design individual visualisation – these are, however, genuinely… more»

What's my experience with pricing, setup cost, and licensing?

Standard software license cost to setup initially and an optional maintenance fee which include version upgrades. On balance, the costs of software balance nicely against… more»

Which solution did I use previously and why did I switch?

Currently use an alternative provider, looking to switch to a newer more empowering piece of software, an alternative to Tableau was selected at a Global CIO level.

What other advice do I have?

Assess the scalability using the Server set up, engage users of the tool independently through the Tableau Community for their ideas and advice on the pro’s and con’s of… more»

Which other solutions did I evaluate?

Evaluated numerous different BI tools, including but not restricted to Cognos, Jaspersoft, Pentaho, Tibco Spotfire.
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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Vendor
Delivery Planning & Implementation at a comms service provider with 11-50 employees
May 19 2017

What is most valuable?

The most valuable feature of Tableau is the possibility to provide an overall view of the analysis done and let the users get the visualization the way they need/want. Another valuable thing about using Tableau is that you just need to… more»

How has it helped my organization?

When I started using Tableau, one report that provided customer perception feedback involved a lot of manual effort, and every single month the historical number changed. Using an automatic way to analyze and provide the results increased… more»

What needs improvement?

There is still room to improve visualization when more than two dimensions are synchronized. Sometimes when you need to use more than one measurement from 2 different data sources, you won't be able to show the values. Also it would be nice… more»

What's my experience with pricing, setup cost, and licensing?

If you are a student Tableau provides a 1 year license for desktop version. You can also publish your work on Tableau Public.

What other advice do I have?

I strongly recommend using the trial version of Tableau before buy it. If you are not the type of person that is familiar with programming scripts, this is the perfect tool. It is really simple to create the first views, even though it will… more»
Vendor
Senior HR Analyst at a financial services firm with 501-1,000 employees
May 08 2017

What is most valuable?

The data blending capabilities is a huge factor for our team. The ease of blending data from multiple sources has allowed us to generate new insight and bring a different… more»

How has it helped my organization?

We’ve been able to replace several manual spreadsheet reports that took hours for individuals to complete. With Tableau Server and some automation processes put in place… more»

What needs improvement?

Formatting controls could use some improvement. We’ve found that to be the most confusing part of developing reports, at least until you get use to where all the controls… more»

What's my experience with pricing, setup cost, and licensing?

Best advice on pricing is to anticipate the desire for more licenses once the results of this product are acknowledged in other parts of your company. Note that for others… more»

Which solution did I use previously and why did I switch?

No - most of our reporting was done between MS Excel and MS Access.

What other advice do I have?

The annual Tableau customer conference is a huge learning opportunity for new and seasoned users alike. The week-long conference provides a large number of workshops to… more»

Which other solutions did I evaluate?

We evaluated several potential software systems such as Visier, Lumira, and Qlik, but found Tableau the easiest to use for individuals who did not need to have a… more»
Vendor
Director, Strategic Data Analytics at a financial services firm with 501-1,000 employees
Dec 15 2016

What is most valuable?

* Ease of use * Efficiency * Integration with sources * Amazing way to view your data

How has it helped my organization?

Data visualization and analysis used to take much longer; we were able to shorten the delivery of the projects by 60%.

What needs improvement?

I would like to see improvement in licensing. It is expensive to provide licenses beyond the 10 we already have.

What's my experience with pricing, setup cost, and licensing?

Make sure you plan it into the 5 year plan - how many licenses you will need, etc.

Which solution did I use previously and why did I switch?

We didn’t have a data vis solution beyond Excel and MSRS before. I used Spotfire in my business school work.

What other advice do I have?

Beware of licensing costs, but it shouldn’t deter anyone from using this product. Even if you just use Tableau desktop to provide static data vis’s, it’s worth it.

Which other solutions did I evaluate?

When time came to select a tool for my work, I did thorough research. I downloaded trial versions of both products and selected Tableau based on my user experience and the… more»
Consultant
Sr. Database Architect at a tech services company with 501-1,000 employees
Dec 10 2016

What is most valuable?

You can publish dashboards with Tableau Desktop and share them throughout the organization. Mapping really is a very beautiful feature.

How has it helped my organization?

Now all managers can interact with the dashboards in real time. This will help them become aware of each KPI in the dashboards.

What needs improvement?

I would like to see them add new charts, especially gauges, which are unfortunately not currently available in Tableau.

Which solution did I use previously and why did I switch?

I also evaluated MS Power BI, but Tableau is more user-friendly, not as complicated and not buggy like MS Power BI.

What other advice do I have?

Really, it’s a great product, and very interesting. You will love the data you see when you use the product.
Vendor
EMEA Business Operations Analyst at a tech vendor with 51-200 employees
Dec 07 2016

What is most valuable?

* Ease of creating visually appealing charts and dashboards * Large user community

How has it helped my organization?

It is easier to communicate ideas to people in marketing who are more visual in their thinking.

What needs improvement?

It over-uses custom calculations to do simple format and other changes. This is time consuming, compared to the actual chart making and holds up the enjoyable process of data discovery.

Which solution did I use previously and why did I switch?

Qliktech. We switched because the licensing strategy they used was not useful. It was a per dashboard license which means that if we develop several different dasbhoards the solution was becoming too expensive.

Which other solutions did I evaluate?

Tableau is more GUI based and intuitive. I don't like to code and this does away with a lot of what its competitors force you to do.
Vendor
BI Architect at a healthcare company with 501-1,000 employees
Nov 22 2016

What is most valuable?

Tableau excels at data visualization and exploration. Terminologies such as a "sheet" are similar to the concept of a worksheet in Excel. Connection to most databases are… more»

How has it helped my organization?

Tableau has empowered the business users to get answers to their data questions without relying on IT teams. Rather than following build, wait, and iterate cycle, business… more»

What needs improvement?

Many areas for improvement are in Enterprise features. Some of which are: 1. A private folder on the server for a user to store his/her files. 2. A built-in tool for… more»

What's my experience with pricing, setup cost, and licensing?

Tableau pricing is competitive with the other options available in the market.

Which solution did I use previously and why did I switch?

Yes. I have prior experience with SAP Business Objects, Lumira, Sisense, as well as javascript charting tools such as Highcharts, D3JS, etc. The biggest reason for… more»

What other advice do I have?

Before committing to Tableau, it is helpful to list the top problems you are trying to resolve. If most of your needs are in operational business intelligence, you might… more»

Which other solutions did I evaluate?

Yes. We evaluated Microstrategy v10, Sisense, SAP Business Objects.
Vendor
Business Intelligence Analyst at a university with 501-1,000 employees
Sep 13 2016

What is most valuable?

The ability to connect multiple data sources, build data extracts, and display said data in an automated, graphical, format is the key driving factor insuring I continue using Tableau. While there are plenty of other tools on the market… more»

How has it helped my organization?

Tableau has allowed us to build automated weekly dashboards that explain our organisation's pipeline. Moreover, these dashboards have resolved long standing time sinks which have freed up resources to focus on ever larger and more… more»

What needs improvement?

Tableau development has an increasingly large learning curve. It is marketed as an upper management tool that anyone can dive into. However, trying to develop even simple tables within Tableau is an exercise in frustration and patience. The… more»

Which solution did I use previously and why did I switch?

I have used Report Builder and Crystal Reports. Switching wasn't really my decision, as the other tools used were at different organisations. Since then, I have tried to move back to other reporting tools, but found them lacking in… more»

What other advice do I have?

Stick with the development process, try a report over and over, and use Google to search out answers to those questions you think have no answer. Take it from me, if you can build it in Excel, then you can build it in Tableau. It just takes… more»
Vendor
IT Admin at a tech company with 501-1,000 employees
Sep 06 2016

What is most valuable?

* Reports on demand based on dynamic data * A single dashboard for understanding the learning performance in various geographic areas * Easy-to-use navigation * Responsive UI * Dashboard was superb and good enough to be used in corporate… more»

How has it helped my organization?

* Assisted in driving data-driven decisions and changing strategy accordingly * Able to compare data from different organizations and collate a model to understand the learning behavior within regions

What needs improvement?

* Not browser independent * Sometimes, data retrieval was slow I had a bad experience viewing the reports with Microsoft IE or Chrome. The version well supported the Mozilla Firefox version. The browser showed no response when it was… more»

What's my experience with pricing, setup cost, and licensing?

For a global organization, pricing is affordable.

Which solution did I use previously and why did I switch?

We used Microsoft Excel.
Consultant
VP at EON group
Aug 31 2016

What is most valuable?

Easy visualization, with only drag & drop, double-click!

How has it helped my organization?

Yesterday: Excel -> pivot table -> graph ....think...think...think and re-work because of no insight. Today: Double-click or drag & drop and see....see...find insight.

What needs improvement?

* Korean geographic map at the detail level * Polygon map is a hot requirement from end users Korean users want the Tableau default map function to be one more detailed level when they would visualize Korean territories. ---------------- Country : South Korea Great area(OOO-do) : Seoul city, Busan… more»

What other advice do I have?

At first, buy one or several copies (not 10's or 100's). Be an information worker who see and understand data by yourself without waiting an IT department support. Then, expand later
Diego Hidalgo
Real User
QA Manager at Tandicorp
Aug 19 2016

What is most valuable?

The most valuable feature is the ease of generating management reports on demand, and ease of generating incremental extracts live or work very quickly. The integration with R for more complex algorithms in analytical data is also nice.

How has it helped my organization?

We use it to generate intelligence reports core business of insurance we develop. It is also part of the business intelligence tools we recommend.

What needs improvement?

Part graphical gauges compliance does not include the Balance Score Card style, however you can develop these graphics, another shortcoming in not having mondrian engines.
Consultant
CEO with 1,001-5,000 employees
Aug 16 2015

What is most valuable?

Data Preparation - This is a huge plus for Tableau as so many users have to spend time preparing the data before using Tableau * Data Interpreter * Splits - * Really helps the average user Drag and drop analytics: Tableau 9.0 has a new… more»

How has it helped my organization?

It's both intuitive and complex/deep. For our organization, it's given us opportunities to provide both on-sight and on-line training. We now have an online training product that more than offsets the expense associated with days of… more»

What needs improvement?

The basic design of Tableau has some features that could be modified. * There is no need to have five (5) ways to add a new worksheet. Brevity is rewarded - new users have so much to learn that 2 ways would do the job * How to render time -… more»

What's my experience with pricing, setup cost, and licensing?

If you're making a structured, strategic purchase, make sure that you have a plan for professional training.

What other advice do I have?

* Go slow and methodically * You must consider size of the company and types of users * Desktop Plus server users - understand the constraints on the backend, and make sure you have enough CPU power * There's lots of free stuff on their… more»
Vendor
BI Consultant, Author, Trainer on Tableau Software, Speaker with 51-200 employees
Aug 05 2014

What is most valuable?

Ease of use. The power to do anything I want to do. The ability to connect to any data. The ability to merge ("Blend" data from multiple sources). Built in "best… more»

How has it helped my organization?

I'm a consultant - specializing in Tableau. It allows me to go into a client and be productive immediately. Also, it's ease of use helps me get in the doors, initially - I… more»

What needs improvement?

Everytime I make a request for a new feature, it is, typically, in the next release. I would like to see some additional calculation functions - maybe some statistical one… more»

What's my experience with pricing, setup cost, and licensing?

Tableau Desktop is $1999 per named user (Professional version). There are no add-on fees. Mapping, census demographics, R interface, ALL data connectors - are all… more»

Which solution did I use previously and why did I switch?

I was a Cognos and a Brio user / developer. Every update became more fragmented and harder to use - always seemed to be from acquisition, not smart & integrated… more»

What other advice do I have?

Start NOW, In the free, full offering trial (2 weeks), coupled with the free on-demand training and passionate & active user community, you will be amazed at what you can… more»

Which other solutions did I evaluate?

Yes & no. No real "project" to review where I was going. Many times, the client dictates what I would be using. As I developed into more a higher level consultant, I was… more»
Vendor
BI Expert at a non-tech company with 51-200 employees
May 01 2014

What do you think of Tableau?

I love Tableau because they took the time to design a solution that allows me, a plain old analyst, to produce reports that help management make sound decisions on business practices. Now let me define 'plain old analyst': - Masters in Demography. - Advanced statistical research - Published in peer-reviewed journals - Courses in SPSS (grad school), Excel, Access, VBA, SQL, and SSAS (in that order). I am not a DBA or a Business Systems Analyst. I do not work in IT. And I'm not that old. Disclaimer: This is not intended as a braggy or defensive rant; rather I hope that by understanding who the average Tableau analyst user is, you will understand our passion for this product. I'm an analyst because I love using data to help Directors and Managers figure out solutions…
Vendor
BI Expert at a non-tech company with 51-200 employees
May 01 2014

What do you think of Tableau?

Yup. It exists. And it comes in many forms. I've done a lot of Tableau presentations to managers and analysts over the past couple of years and the same concerns keep cropping up. - The Elusive Single Version of the Truth - (the Sasquatch of data fear) This one is usually expressed by upper management frustrated with being confused about the numbers they are being presented with and having to ask for all the details about the data in order to trust that taking action on those numbers will be worthwhile and/or safe. Those of us in the analysts army know that this is a red herring and has absolutely nothing to do with Tableau or any other tool. There is no single version of the truth. There are 'truths within context'. A problem exists when that context isn't transparent.…
Vendor
CEO with 51-200 employees
May 01 2014

What do you think of Tableau?

Bob Dylan – folk hero to thousands if not millions  – caused a furor when he appeared at the 1965 Newport Folk Festival with … an electric guitar! If you read about the incident you’ll discover that there was a mammoth sense of betrayal within the folk-centric fold.  How could their hero embrace rock music? I thought about this musical misstep / milestone when I first read Stephen Few’s rant over Tableau “veering from the path” for allowing two unworthy visualization types and one unworthy visualization implementation to sully Tableau’s latest release (see http://www.perceptualedge.com/blog/?p=1532). Ironically, I was saddened and disappointed — betrayed is too strong a word — by Few himself over his recent dashboard design competition (see…
Vendor
CEO with 51-200 employees
May 01 2014

What do you think of Tableau?

Thoughts on Standard Business Practices, User Expectations, Tableau’s Server Pricing Model, and Appealing to the Consumer’s Inner Narcissist. In my six-plus years of using Tableau I’ve created hundreds of dashboards and thousands of interactive visualizations.  In observing these creations out in the field I noticed something rather disappointing – the vast majority of people for whom the systems were created were not interacting with these so-called interactive dashboards. I’ve made a lot of progress in getting people / organizations over this hurdle (see https://www.datarevelations.com/hey-your-tableau-public-viz-is-ugly-and-confusing.html for some thoughts on the matter) but I realize that there is a very stubborn, business-as-usual mentality that is slowing down the adoption of…

What is Tableau?

Tableau helps people and organizations become more data-driven as the trusted leader in analytics.

The Tableau platform provides the breadth and depth of capabilities to serve the needs of even the largest global enterprises in a seamless, integrated experience. Tableau is designed to fit, not dictate your data strategy, and adapts to your environment with unmatched flexibility and choice, while meeting the toughest governance and security requirements.

People love using Tableau because it is both powerful and intuitive—and offers a fundamentally different user experience by empowering people of all skill levels to explore and analyze data using visuals and natural language. Tableau has become the standard language of analytics for modern business users and continues to lead the industry with the most passionate and engaged user community in analytics, a customer base with millions of users at more than 80,000 organizations, and a deep commitment to customer-focused innovation

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Tableau customers

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