Choose a specific buying criteria from the list and see what real users have to say about it.

Tableau Customer Service

Gareth crawshaw li?1414337963
Consultant at a financial services firm with 1,001-5,000 employees
Excellent. view full review »
Larry keller li?1414328940
CEO at a tech consulting company with 1,001-5,000 employees
On a scale of 1 to 10, customer service is an 8. It is helpful to hear a tel call from support but not without advance notice. Also, some of the new support folks are not up to speed with more challenging subjects. view full review »
Anonymous avatar x60
Data / Systems Analyst at a insurance company with 1,001-5,000 employees
I have not had to use customer service for Tableau. I just go online and google my needs typically. view full review »
David o toole pmp li?1414339401
Director, Analytics at a retailer with 1,001-5,000 employees
I haven't really needed customer service. Help from the sales staff is okay at first. The community is amazing. You can google any question and usually find an answer. view full review »
Richard l williams li?1414338773
Senior Engineer, Big-Data/Data-Warehousing at a manufacturing company with 501-1,000 employees
Customer service is good. view full review »
50da57a0 9aab 4acf a0ff a84c9225fc17 avatar
Architect-Technology at a tech company with 1,001-5,000 employees
The customer service has been great from Tableau. They also have different categories defined for premium service. view full review »
Milena manfredini li?1422291849
Delivery Planning & Implementation at a tech vendor with 1,001-5,000 employees
I did not really encounter any deployment, stability or scalability issues. There is a whole support team inside the company to solve these type of issues. view full review »
Anonymous avatar x60
Lead Knowledge Analyst - Advanced Analytics at a consultancy with 1,001-5,000 employees
Customer service is very good, very responsive and helpful. view full review »
Reviewer91872 li?1414330324
Senior HR Analyst at a financial services firm with 501-1,000 employees
Very little need to contact their customer service but when I did they were professional and quick to respond. view full review »
Anonymous avatar x60
EMEA Business Operations Analyst at a energy/utilities company with 1,001-5,000 employees
7 out of 10. They are helpful but SLAs can be better. view full review »
Anonymous avatar x60
Solution Architect at a tech services company with 1,001-5,000 employees
Customer service is average. view full review »
1af6ebc1 84cd 4b68 a390 2d5997d78c34 avatar
Management Consultant at a financial services firm with 1,001-5,000 employees
I never had to use customer service. view full review »
0d8c64da e361 49e8 81f0 97a73b73a969 avatar
BI Architect at a healthcare company with 501-1,000 employees
Tableau customer service is very helpful and responsive. Both the customer service and technical support are integrated into their customer portal. view full review »
Be41de83 eff9 41af 89b6 481960d72a81 avatar
Business Analyst at a tech company with 501-1,000 employees
Customer service is not bad. I liked the way when I created an account, they followed up with a call. view full review »
Anonymous avatar x60
IT Manager at a tech services company with 1,001-5,000 employees
They have good customer service support, although they do not always solve the issues. Also, sometimes support takes too long to find the root cause or a solution to an issue. view full review »
1989ca73 974e 4f09 996e 4d0a629598c0 avatar
Business Intelligence Analyst at a university with 501-1,000 employees
Tableau customer service has been incredible. Not only do they have an active community forum, but their account managers have been very pleasant to work with. view full review »
325cbdc0 aa74 4232 8dac 33bbb69503e7 avatar
Business Analytics Specialist at a tech consulting company with 1,001-5,000 employees
Sales support when we were first engaged with them was minimal. view full review »
Ff2564f8 93a5 4ccf 8101 d962424a003e avatar?1455278064
Consultant Director at DataBound Solutions
It's great. view full review »

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