Good security, easy to deploy, and integrates well with other Cisco products
Pros and Cons
"You get security, all of the service you need, and it's easy to deploy."
"Cisco products are a little bit complicated, so making them a little bit easier would be an improvement."
What is our primary use case?
We are a solution provider and Cisco SD-WAN is one of the products that we implement for our customers. I am a pre-sales engineer and help with the consultancy.
What is most valuable?
The idea of SD-WAN is very good and it's efficient.
You get security, all of the service you need, and it's easy to deploy.
It is a feature-rich product with a lot of components.
What needs improvement?
Cisco products are a little bit complicated, so making them a little bit easier would be an improvement. The installation is easy but having many components, and the integration with other components, is a little bit complex compared to other products and other vendors.
For how long have I used the solution?
I have been working with Cisco SD-WAN for one or two years.
What do I think about the stability of the solution?
This is definitely a stable product.
What do I think about the scalability of the solution?
It is a scalable product and it can also be integrated with other Cisco products such as NSO (Network Services Orchestrator) and the virtual CPE. The customers for this product are enterprise-level companies.
How are customer service and technical support?
The Cisco technical support is excellent.
Which solution did I use previously and why did I switch?
Prior to this solution, we used Cisco iWAN.
How was the initial setup?
The initial setup is easy to do. I'm not sure of how long it takes to deploy, but it is not very complex and if all of the requirements are met then it should be straightforward.
What about the implementation team?
We deploy this product for our clients.
What's my experience with pricing, setup cost, and licensing?
Cisco is more expensive than some competing products.
Which other solutions did I evaluate?
We have compared Cisco with all of the vendors such as Fortinet and Talari. I believe that Cisco is the best, overall. It is not the cheapest, but it is the best both technically and support-wise.
With respect to other vendors, they have different strengths. For example, Fortinet is coming from a security background so they have quite a good product with a secure firewall on it. However, they lack some of the SD-WAN functionalities. I believe the routing part is still being done on the CPE, whereas with Cisco, it's done on the orchestrator.
Overall, I don't know how other vendors can compete with Cisco, and that is partly because of the integration that Cisco has with all of its products. It gives them a big edge.
What other advice do I have?
Cisco is a company that has been in this market for quite a long time. They have a stable office, stable software, and all of the features are there. Having the SD-WAN on top of the routers they have has given them an advantage. Plus, they have a wide range of products and there is integration between all of them and SD-WAN.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Disclosure: My company has a business relationship with this vendor other than being a customer: partner