TeamSupport Valuable Features
it_user1343835
Manager at a computer software company with 501-1,000 employees
The two most valuable features are the portal and reporting.
They're basic and they're basic requirements too. The functionality is basic, but those are minimal requirements for us.
View full review »it_user326037
Head of Product Management at a tech vendor with 51-200 employees
- The parts of sync with Salesforce that are working.
- The Ticket automation if for simple conditions.
- The reporting seems to be fairly complete, but we have not done too much in that area yet.
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Help Desk Software
April 2024
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