TeamViewer IT Support and Remote Workers

How does your IT support team and/or your remote workers use this solution? Please provide examples.

Dan Wilkening
Network Administrator at Parksite
It is mostly for the regular support, for anybody who is having issues with a machine.
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Jason Miller
Application Engineer at AirTies
We can get machines logged off and check statuses of what's going on a lot easier. Otherwise, you need to track things in the office or wait for someone to be online in Istanbul, which is a bit tough because Istanbul is eight hours ahead of us.
I've had coworkers who have done remote debugging. So, they ask a client to install TeamViewer so they can access their network from our office and help them troubleshoot problems in the field.
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