TeamViewer Initial Setup
JD
John DeMillion
Director of IT at Chester County Intermediate Unit
TeamViewer deployment is fairly straightforward: knowledgeable techs can configure Host settings, brand the Host, and mass-deploy it pretty easily. Manual setup on individual Hosts is very clunky and time-consuming compared to LogMeIn, however.
We deployed it very quickly. We had not made a final decision on LogMeIn until very close to when our LogMeIn's licenses were expiring. So very quickly, within a couple of days, they were able to push out the TeamViewer Host to all of our devices.
Initial setup and ongoing management of Groups and other central management tasks is messy, time-consuming, inelegant and makes no sense. TeamViewer needs to take a hard look at their hodgepodge and take a good long peek at how LogMeIn Central works and....be more like LogMeIn in central management.
View full review »The solution is very straightforward and simple to set up. It was not a complex process at all.
It took about 15 minutes to deploy. It is very fast.
View full review »The installation process is simple and straightforward. it's not overly complex or difficult.
View full review »Buyer's Guide
TeamViewer
March 2024
Learn what your peers think about TeamViewer. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,246 professionals have used our research since 2012.
RM
Rich Mayo
Owner at Sensible Solutions Inc.
The initial setup was quite straightforward. It just needed to be installed on five or six machines inside the domain, and on a couple of machines at home. I then continued to roll it out to clients and through links to it in my email signature. Deploying TeamViewer across the various environments was really straight forward and easy. There was no implementation strategy required.
The only thing I had to watch for was if my clients were already using TeamViewer or if they had another company that does not have a certain version of TeamViewer. Suppose I have a client which uses an IT company to handle their network infrastructure and computers, and that company has TeamViewer 11 or 12, while I have TeamViewer 14. I have to be careful to make sure that the client is always installing TeamViewer 11 or 12 — whatever version they have. One of the things I find that is really easy about it is that, with TeamViewer 14, I can connect to any older version. But you can't connect to a newer version from an older license. If somebody is using TeamViewer 12 and, for whatever reason, they haven't renewed their license, they can't connect to TeamViewer 14 installations. I have to remember to play nice if somebody has a limitation like that.
But for me, it's just dead-simple. The client installs the most current version and I'm off to the races. That's one of the reasons why I pay them money every year. Deployment takes ten minutes per machine. I call them "gravity installs." Next, next, next, next, next.
And I'm the only one who maintains it.
View full review »SD
StephenDay
IT Director at a healthcare company with 51-200 employees
We did the installation through Group Policy. Initially, we looked at doing QuickSupport capability, but now with the new way of doing it, it's so much better. QuickSupport was quick and pretty streamlined. At the same time, it required the end user to first initialize, know about the QuickSupport link, provide a password, and provide the session ID, which is a bit more cumbersome to use than being integrated through the cloud and our management portal. Now, we can just add their computers as they are connected and all the user needs to do is hit "Accept" to share their screen. They don't have to search on their desktop for an icon or open anything. The prep work and testing probably took the longest. Once it was streamlined out and deployed through Group Policies, the deployment was quick.
Recently, TeamViewer started supporting iOS devices. We do have corporate iPads and probably need to install TeamViewer on them. That is something on our to-do list, but have not done it yet.
The initial setup process is straightforward. It takes a minute to complete.
View full review »DW
Dan Wilkening
Network Administrator at Parksite
The initial setup is real easy. We have the software loaded on all the machines that we send out. You just click on the icon to let it load. We put a username in it, then we set up an access password, and it's done. That is it.
It literally takes probably about two to three minutes from start to finish.
View full review »The solution is very simple to implement. In ten minutes I can have everything up and running.
In terms of ease of setup, I would rate it four out of five.
View full review »FF
Felician (Felix)Farcutiu
Technical Support for Commercial Theater Division at a media company with 51-200 employees
It was a bit tricky because we had so many computers. We needed to generate IDs, passwords, and administrate passwords. We needed to have a machine to generate these, as this was sort of an additional software. We had thousands of computers, so we needed to have an ID, a password, and administrator password for each of them. So, we needed to have software to manually input this information in TeamViewer every time. Once we did that, it was perfect.
We aren't launching all the computers at the same time. We are launching them one at a time. Today, we are doing a server. Then, tomorrow, we may put TeamViewer in two or three servers. It's not a single shot. It's gradual. To install TeamViewer takes five minutes on each device, maybe more time.
View full review »JU
JeffreyUrdan
CFO/COO at swyMed Incorporated
We find the initial setup of TeamViewer very straightforward, but not everybody finds it as straightforward as we do. It takes minutes. Deploying TeamViewer is incredibly easy.
JM
Jason Miller
Application Engineer at AirTies
For our client, we just download, install it, install another one internally, and generate the unique ID. Then, you're good to go. The only thing that we do change is the password. It's a lot easier to type it in than the computer generated one.
The install process takes 5 to ten minutes. This includes time to record the ID for look up later on.
View full review »TB
reviewer1244553
GIS Developer at a transportation company with 11-50 employees
The setup is fairly easy. The basic connection is easy. When I started using the different services, I didn't know how to go in and start up a meeting. It seems to have a lot of features that have a little bit of a learning curve. I don't have time to learn all those features, so I just use the basic stuff.
On average, deployment takes 30 minutes.
I deployed it myself, as did my co-worker who is also a developer.
View full review »The initial setup of TeamViewer is easy, but there are some complicated settings that could be made easier. It is easy to download and I can share the link with a client to download and install it. Once installed, they only need to give me the ID and password to their TeamViewer and then I can connect.
View full review »MK
Mary Kambo
Penetration tester at KNBS (Kenya National Bureau of Statistics)
The implementation process is simple. It's not overly complex or difficult.
It was basically just downloading the solution. It doesn't take very long.
View full review »The initial setup is very straightforward. It took five to ten minutes. It can be done by yourself and there is no technical support needed.
The initial setup is straightforward. If your network connection is good, this solution provides you with very scalable performance.
CB
ChuckBeasley
Maintenance Supervisor at Atlanta Metropolitan State College
The initial setup was very straightforward. You go to TeamViewer or the link that they send you. You click on the link to download and install all the information right off the Internet. It's fairly self-explanatory.
My boss and I set up all four of our devices, the mobile app on both our phones and both our computers, in less than five minutes.
View full review »EV
Erkan Varol
SAP manager at Ankutsan
The solution is easy to set up and quick to deploy. You can have it up and running in one day.
We have three to five people in the IT department that can handle deployment and maintenance tasks. They are IT technicians.
View full review »The initial setup of TeamViewer is straightforward. It took us approximately two weeks to deploy.
View full review »The initial setup is very straightforward. It’s not overly complex or difficult.
View full review »YJ
Reviewer97120
Global Partner Service Practice at a tech vendor with 10,001+ employees
The implementation of TeamViewer is simple. In terms of the configuration for the server, the IT team does it. I only need to install the client, which is very simple, but I don't know much about the backend configuration.
View full review »The product is really straightforward and completely easy to implement.
It took roughly two months to set up and deploy.
We have 14 engineers, however, we only need maybe three for deployment and maintenance.
View full review »LP
Link Porterfield
Founding Member at QPG, Ltd. Co.
The initial setup was straightforward. I use the corporate plan now and have the installer pushed from my remote monitoring platform, so it's ridiculously simple these days.
Nowadays, the installation happens automatically, so it doesn't take any time at all. Basically, when I put my remote monitoring and management tool on the customer machine, it takes care of pulling it down, setting it up, and joining it to my account all on its own.
View full review »It is a small application that we can install on our computer or laptop.
The initial setup is straightforward. You just download it and with a few clicks, it is installed.
View full review »GS
George-Smith
Chief Building Inspector at a government with 201-500 employees
It was pretty easy.
The initial setup of TeamViewer is straightforward.
View full review »The initial setup of TeamViewer is straightforward and basic.
View full review »The initial installation of TeamViewer was straightforward.
View full review »The initial setup is straightforward.
View full review »DO
David Oparinde
Managing Director with 51-200 employees
The initial setup for the personal version is easy. I do not have experience with the enterprise version. It most likely will be very easy too. You only need to set it up on your system and there's no need for integration. However, if you have to implement the enterprise version, I think you would need an integrator to be able to complete it.
View full review »NT
Necmettin Taşkıran
IT Support Team Leader at CEVA Logistics
The initial setup was easy, taking one minute at most.
View full review »The initial setup is very straightforward. The instructions related to the implementation are straightforward.
The installation itself is also fast. It only takes two to three minutes.
View full review »TA
reviewer1253304
Windows Server Administrator
The setup is pretty simple. It is a small install-MSI. You can either install it through group policy or push it out through your normal deployment methods onto Windows machines. You set up the services during the deployment for it to connect to the main account, and you can share different computer groups, for the different site locations, from the main account to any of the other admin accounts. You can show who has default access and what groups are already tied into it. It's pretty straightforward.
Our deployment took a couple of hours for 120 machines. We deployed the MSI out through normal deployment processes.
View full review »LB
Lyas Uddin Bhuiyan
Manager
The initial setup is simple.
View full review »From my perspective, the setup is simple enough. It is not complex.
View full review »The solution offers a very easy initial setup. It’s not complex at all.
View full review »It was very simple to set up on both the IT and the student side. We have a link to the main TeamViewer website in our university portal that gives straightforward instructions on how to install the software properly.
View full review »You do need to install an application. It's easy to configure and install during the implementation process. The entire process takes five to ten minutes.
View full review »SM
Samuel Mathabe
IT Supervisor at a financial services firm with 1-10 employees
The initial setup was simple for me because I am used to configuring much more complicated stuff. But, even someone who is not in IT can still use it.
HB
reviewer1465254
Software Engineer at a tech services company with 1,001-5,000 employees
The installation is very easy.
View full review »DP
Devanand PR
IT Support Executive at a healthcare company with 51-200 employees
The installation process is pretty plain and simple. It's not complex at all. A company shouldn't have any issues with the implementation.
It's simple software to install. There is no cloud or anything. The ID is maintained by the cloud, however. When we install the product, it also creates a unique ID. That unique ID is maintained in the cloud maybe, however, we don't do anything with that as they maintain it. The ID is unique to your system.
There is tech support application as well which is just small and easy. You just need to download it and it works for the one time whenever you want it.
There isn't a need for dedicated maintenance. It's pretty simple to use.
View full review »All the installers are easy to use and also not too hard to deploy silently.
View full review »KK
Konstantinos Katselis
ITFlow at It Support
The initial setup of TeamViewer is very easy and it takes approximately one minute to complete.
View full review »For IT professionals… installation is a doddle!
View full review »MM
Marios Morfakis
Regional Manager at AKC Enterprise Ltd
The initial setup is straightforward.
View full review »FA
reviewer1326429
Sr. System & Network Engineer at a manufacturing company with 501-1,000 employees
The initial setup is straightforward, the process can take approximately 10 minutes. We add users' computers to the contact list and we can take remote control of them to solve issues.
View full review »YA
YaserAltwailey
Network Engineer at Saudi Customs
The installation is very easy and it takes a minute.
View full review »TS
Tawanda Sibanda
Sponsorship at World Vision Zimbabwe
Quite easy to set up and straightforward.
View full review »Initial setup was straightforward. Nothing complicated. Just kept clicking Next, basically.
View full review »The initial setup is simple and straightforward.
WK
Wai Kok Cheng
Head of Information Security at K2 Baseline Sdn Bhd
The installation is straightforward, it took less than one minute to do.
View full review »GS
GiancarloScali
Project Manager at SOLUZIONE SRL
The installation is fine but with some versions, it can be complex. The whole implementation takes 50 minutes.
View full review »KY
reviewer1037973
ROV Technical Superintendent at a energy/utilities company with 1-10 employees
In my opinion, the setup was not that complicated. I found it more difficult setting up the local Chinese version of Skype for Business. When I got the company to install TeamViewer instead, they found it much easier to register and connect.
It took just a few minutes of downloading, installation, and registration on the site and it was good to go.
View full review »Very easy to setup. I have gotten computer novices to install and run the program with just a few word of instruction.
View full review »The initial setup is straightforward and only took about five to ten minutes. On a scale of one to five, one being the worst and five being the best, I would give the setup process a five.
View full review »US
reviewer1567812
Senior Manager, Information Technology at a university with 201-500 employees
The initial setup of TeamViewer was straightforward. It only takes approximately five minutes to complete.
View full review »Initial setup was very straightforward. There are multiple installs depending on what you need (host, client, etc.), and it’s easy to switch from one to another or just disable the features that aren’t needed.
View full review »It’s very easy. The application install is straightforward and registering the licence was also very easy.
View full review »The initial setup is very straightforward. In less than a minute, I'm able to install and connect.
View full review »It was the most simple setup I ever had with any software. Download, install with only a few settings to choose and start using it.
View full review »I assumed there was no way to setup without obtaining the 'users' approval. As I continued to learn it, I was able to delve into its features and taught myself, although I've still not tried nor completely worked out the "LAN-Wake Up" feature.
View full review »It's as simple as A-B-C as the full version and host version are very simple to install. Even a non IT person would be able to install it onto a computer through the simple user-interface screen guide.
View full review »AN
reviewer1798314
System Engineer at a tech services company with 201-500 employees
The initial setup is straightforward. The deployment is very easy because the client software can be installed in half of minute. You download a few megabytes of the software from their site and set up the installation or run without setup and installation.
View full review »The initial setup was simple.
View full review »The setup was straightforward. Just install and run at host and remote computers.
View full review »In both personal and commercial use, initial setup was straightforward.
View full review »EN
Evrard Armel N'chott
Co-founder & Digital Transformation Officer at a energy/utilities company with 1,001-5,000 employees
The initial configuration is very simple. There is no need to be computer literate to do it.
View full review »Initial setup was simple. It was easy to install; add a license key and set up a contacts list.
View full review »AS
reviewer1118802
Account Manager, Cybersecurity at a tech services company with 11-50 employees
The initial setup is straightforward.
View full review »The initial setup was easy via the installation wizard.
View full review »Initial setup was straightforward.
View full review »It's easy and I have had novices install it no problem.
View full review »Buyer's Guide
TeamViewer
March 2024
Learn what your peers think about TeamViewer. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,246 professionals have used our research since 2012.