TeamViewer Initial Setup

JeffreyUrdan
CFO/COO at swyMed Incorporated
We find the initial setup of TeamViewer very straightforward, but not everybody finds it as straightforward as we do. It takes minutes. Deploying TeamViewer is incredibly easy. View full review »
John DeMillion
Director of IT at Chester County Intermediate Unit
TeamViewer deployment is fairly straightforward: knowledgeable techs can configure Host settings, brand the Host, and mass-deploy it pretty easily. Manual setup on individual Hosts is very clunky and time-consuming compared to LogMeIn, however. We deployed it very quickly. We had not made a final decision on LogMeIn until very close to when our LogMeIn's licenses were expiring. So very quickly, within a couple of days, they were able to push out the TeamViewer Host to all of our devices. Initial setup and ongoing management of Groups and other central management tasks is messy, time-consuming, inelegant and makes no sense. TeamViewer needs to take a hard look at their hodgepodge and take a good long peek at how LogMeIn Central works and....be more like LogMeIn in central management. View full review »
Rich Mayo
Owner at Sensible Solutions Inc.
The initial setup was quite straightforward. It just needed to be installed on five or six machines inside the domain, and on a couple of machines at home. I then continued to roll it out to clients and through links to it in my email signature. Deploying TeamViewer across the various environments was really straight forward and easy. There was no implementation strategy required. The only thing I had to watch for was if my clients were already using TeamViewer or if they had another company that does not have a certain version of TeamViewer. Suppose I have a client which uses an IT company to handle their network infrastructure and computers, and that company has TeamViewer 11 or 12, while I have TeamViewer 14. I have to be careful to make sure that the client is always installing TeamViewer 11 or 12 — whatever version they have. One of the things I find that is really easy about it is that, with TeamViewer 14, I can connect to any older version. But you can't connect to a newer version from an older license. If somebody is using TeamViewer 12 and, for whatever reason, they haven't renewed their license, they can't connect to TeamViewer 14 installations. I have to remember to play nice if somebody has a limitation like that. But for me, it's just dead-simple. The client installs the most current version and I'm off to the races. That's one of the reasons why I pay them money every year. Deployment takes ten minutes per machine. I call them "gravity installs." Next, next, next, next, next. And I'm the only one who maintains it. View full review »
Learn what your peers think about TeamViewer. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
430,905 professionals have used our research since 2012.
Link Porterfield
Founding Member at epic.network
The initial setup was straightforward. I use the corporate plan now and have the installer pushed from my remote monitoring platform, so it's ridiculously simple these days. Nowadays, the installation happens automatically, so it doesn't take any time at all. Basically, when I put my remote monitoring and management tool on the customer machine, it takes care of pulling it down, setting it up, and joining it to my account all on its own. View full review »
Dan Wilkening
Network Administrator at Parksite
The initial setup is real easy. We have the software loaded on all the machines that we send out. You just click on the icon to let it load. We put a username in it, then we set up an access password, and it's done. That is it. It literally takes probably about two to three minutes from start to finish. View full review »
Felician (Felix)Farcutiu
Technical Support for Commercial Theater Division at a media company with 51-200 employees
It was a bit tricky because we had so many computers. We needed to generate IDs, passwords, and administrate passwords. We needed to have a machine to generate these, as this was sort of an additional software. We had thousands of computers, so we needed to have an ID, a password, and administrator password for each of them. So, we needed to have software to manually input this information in TeamViewer every time. Once we did that, it was perfect. We aren't launching all the computers at the same time. We are launching them one at a time. Today, we are doing a server. Then, tomorrow, we may put TeamViewer in two or three servers. It's not a single shot. It's gradual. To install TeamViewer takes five minutes on each device, maybe more time. View full review »
StephenDay
IT Director at a healthcare company with 51-200 employees
We did the installation through Group Policy. Initially, we looked at doing QuickSupport capability, but now with the new way of doing it, it's so much better. QuickSupport was quick and pretty streamlined. At the same time, it required the end user to first initialize, know about the QuickSupport link, provide a password, and provide the session ID, which is a bit more cumbersome to use than being integrated through the cloud and our management portal. Now, we can just add their computers as they are connected and all the user needs to do is hit "Accept" to share their screen. They don't have to search on their desktop for an icon or open anything. The prep work and testing probably took the longest. Once it was streamlined out and deployed through Group Policies, the deployment was quick. Recently, TeamViewer started supporting iOS devices. We do have corporate iPads and probably need to install TeamViewer on them. That is something on our to-do list, but have not done it yet. View full review »
reviewer1244553
GIS Developer at a transportation company with 11-50 employees
The setup is fairly easy. The basic connection is easy. When I started using the different services, I didn't know how to go in and start up a meeting. It seems to have a lot of features that have a little bit of a learning curve. I don't have time to learn all those features, so I just use the basic stuff. On average, deployment takes 30 minutes. I deployed it myself, as did my co-worker who is also a developer. View full review »
Jason Miller
Application Engineer at AirTies
For our client, we just download, install it, install another one internally, and generate the unique ID. Then, you're good to go. The only thing that we do change is the password. It's a lot easier to type it in than the computer generated one. The install process takes 5 to ten minutes. This includes time to record the ID for look up later on. View full review »
ChuckBeasley
Maintenance Supervisor at Atlanta Metropolitan State College
The initial setup was very straightforward. You go to TeamViewer or the link that they send you. You click on the link to download and install all the information right off the Internet. It's fairly self-explanatory. My boss and I set up all four of our devices, the mobile app on both our phones and both our computers, in less than five minutes. View full review »
reviewer1253304
Windows Server Administrator
The setup is pretty simple. It is a small install-MSI. You can either install it through group policy or push it out through your normal deployment methods onto Windows machines. You set up the services during the deployment for it to connect to the main account, and you can share different computer groups, for the different site locations, from the main account to any of the other admin accounts. You can show who has default access and what groups are already tied into it. It's pretty straightforward. Our deployment took a couple of hours for 120 machines. We deployed the MSI out through normal deployment processes. View full review »
reviewer1037973
ROV Technical Superintendent at a energy/utilities company with 1-10 employees
In my opinion, the setup was not that complicated. I found it more difficult setting up the local Chinese version of Skype for Business. When I got the company to install TeamViewer instead, they found it much easier to register and connect. It took just a few minutes of downloading, installation, and registration on the site and it was good to go. View full review »
Tawanda Sibanda
Sponsorship at World Vision Zimbabwe
Quite easy to set up and straightforward. View full review »
Learn what your peers think about TeamViewer. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
430,905 professionals have used our research since 2012.