TeamViewer Initial Setup

JD
Director of IT at Chester County Intermediate Unit

TeamViewer deployment is fairly straightforward:  knowledgeable techs can configure Host settings, brand the Host, and mass-deploy it pretty easily. Manual setup on individual Hosts is very clunky and time-consuming compared to LogMeIn, however.

We deployed it very quickly. We had not made a final decision on LogMeIn until very close to when our LogMeIn's licenses were expiring. So very quickly, within a couple of days, they were able to push out the TeamViewer Host to all of our devices.

Initial setup and ongoing management of Groups and other central management tasks is messy, time-consuming, inelegant and makes no sense.  TeamViewer needs to take a hard look at their hodgepodge and take a good long peek at how LogMeIn Central works and....be more like LogMeIn in central management.

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Darshan Makhecha - PeerSpot reviewer
Sr Sales Engineer at a manufacturing company with 10,001+ employees

The solution is very straightforward and simple to set up. It was not a complex process at all. 

It took about 15 minutes to deploy. It is very fast. 

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Sanjay Patankar - PeerSpot reviewer
General Manager at Godrej Infotech Ltd.

The installation process is simple and straightforward. it's not overly complex or difficult. 

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Buyer's Guide
TeamViewer
March 2024
Learn what your peers think about TeamViewer. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,246 professionals have used our research since 2012.
RM
Owner at Sensible Solutions Inc.

The initial setup was quite straightforward. It just needed to be installed on five or six machines inside the domain, and on a couple of machines at home. I then continued to roll it out to clients and through links to it in my email signature. Deploying TeamViewer across the various environments was really straight forward and easy. There was no implementation strategy required. 

The only thing I had to watch for was if my clients were already using TeamViewer or if they had another company that does not have a certain version of TeamViewer. Suppose I have a client which uses an IT company to handle their network infrastructure and computers, and that company has TeamViewer 11 or 12, while I have TeamViewer 14. I have to be careful to make sure that the client is always installing TeamViewer 11 or 12 — whatever version they have. One of the things I find that is really easy about it is that, with TeamViewer 14, I can connect to any older version. But you can't connect to a newer version from an older license. If somebody is using TeamViewer 12 and, for whatever reason, they haven't renewed their license, they can't connect to TeamViewer 14 installations. I have to remember to play nice if somebody has a limitation like that.

But for me, it's just dead-simple. The client installs the most current version and I'm off to the races. That's one of the reasons why I pay them money every year. Deployment takes ten minutes per machine. I call them "gravity installs." Next, next, next, next, next.

And I'm the only one who maintains it.

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SD
IT Director at a healthcare company with 51-200 employees

We did the installation through Group Policy. Initially, we looked at doing QuickSupport capability, but now with the new way of doing it, it's so much better. QuickSupport was quick and pretty streamlined. At the same time, it required the end user to first initialize, know about the QuickSupport link, provide a password, and provide the session ID, which is a bit more cumbersome to use than being integrated through the cloud and our management portal. Now, we can just add their computers as they are connected and all the user needs to do is hit "Accept" to share their screen. They don't have to search on their desktop for an icon or open anything. The prep work and testing probably took the longest. Once it was streamlined out and deployed through Group Policies, the deployment was quick. 

Recently, TeamViewer started supporting iOS devices. We do have corporate iPads and probably need to install TeamViewer on them. That is something on our to-do list, but have not done it yet.

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Heiko Humpert - PeerSpot reviewer
Quality manager at Viega GmbH & Co. KG

The initial setup process is straightforward. It takes a minute to complete.

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DW
Network Administrator at Parksite

The initial setup is real easy. We have the software loaded on all the machines that we send out. You just click on the icon to let it load. We put a username in it, then we set up an access password, and it's done. That is it.

It literally takes probably about two to three minutes from start to finish.

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Kotayba Bouzian - PeerSpot reviewer
Founder, VP at Digital Age Blog

The solution is very simple to implement. In ten minutes I can have everything up and running. 

In terms of ease of setup, I would rate it four out of five. 

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FF
Technical Support for Commercial Theater Division at a media company with 51-200 employees

It was a bit tricky because we had so many computers. We needed to generate IDs, passwords, and administrate passwords. We needed to have a machine to generate these, as this was sort of an additional software. We had thousands of computers, so we needed to have an ID, a password, and administrator password for each of them. So, we needed to have software to manually input this information in TeamViewer every time. Once we did that, it was perfect. 

We aren't launching all the computers at the same time. We are launching them one at a time. Today, we are doing a server. Then, tomorrow, we may put TeamViewer in two or three servers. It's not a single shot. It's gradual. To install TeamViewer takes five minutes on each device, maybe more time.

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JU
CFO/COO at swyMed Incorporated

We find the initial setup of TeamViewer very straightforward, but not everybody finds it as straightforward as we do. It takes minutes. Deploying TeamViewer is incredibly easy.

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JM
Application Engineer at AirTies

For our client, we just download, install it, install another one internally, and generate the unique ID. Then, you're good to go. The only thing that we do change is the password. It's a lot easier to type it in than the computer generated one.

The install process takes 5 to ten minutes. This includes time to record the ID for look up later on.

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TB
GIS Developer at a transportation company with 11-50 employees

The setup is fairly easy. The basic connection is easy. When I started using the different services, I didn't know how to go in and start up a meeting. It seems to have a lot of features that have a little bit of a learning curve. I don't have time to learn all those features, so I just use the basic stuff.

On average, deployment takes 30 minutes.

I deployed it myself, as did my co-worker who is also a developer.

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Mohammad Yasin - PeerSpot reviewer
IT and Procurement Executive at iris communications

The initial setup of TeamViewer is easy, but there are some complicated settings that could be made easier. It is easy to download and I can share the link with a client to download and install it. Once installed, they only need to give me the ID and password to their TeamViewer and then I can connect.

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MK
Penetration tester at KNBS (Kenya National Bureau of Statistics)

The implementation process is simple. It's not overly complex or difficult. 

It was basically just downloading the solution. It doesn't take very long. 

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Juan Pr - PeerSpot reviewer
IT Professional at NTT Security

The initial setup is very straightforward. It took five to ten minutes. It can be done by yourself and there is no technical support needed.

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MohammedThousif Ansari - PeerSpot reviewer
Technical Lead at Tata Communications Ltd

The initial setup is straightforward. If your network connection is good, this solution provides you with very scalable performance.

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CB
Maintenance Supervisor at Atlanta Metropolitan State College

The initial setup was very straightforward. You go to TeamViewer or the link that they send you. You click on the link to download and install all the information right off the Internet. It's fairly self-explanatory. 

My boss and I set up all four of our devices, the mobile app on both our phones and both our computers, in less than five minutes.

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EV
SAP manager at Ankutsan

The solution is easy to set up and quick to deploy. You can have it up and running in one day. 

We have three to five people in the IT department that can handle deployment and maintenance tasks. They are IT technicians.

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MartinPotgieter - PeerSpot reviewer
Services Manager at Bytes Systems Integration

The initial setup of TeamViewer is straightforward. It took us approximately two weeks to deploy.

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Stavros Tsakmakas - PeerSpot reviewer
Junior Middle Office Officer at a financial services firm with 501-1,000 employees

The initial setup is very straightforward. It’s not overly complex or difficult.

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YJ
Global Partner Service Practice at a tech vendor with 10,001+ employees

The implementation of TeamViewer is simple. In terms of the configuration for the server, the IT team does it. I only need to install the client, which is very simple, but I don't know much about the backend configuration.

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VamsiKrishna2 - PeerSpot reviewer
Software Trainee at Eidiko

The product is really straightforward and completely easy to implement.

It took roughly two months to set up and deploy.

We have 14 engineers, however, we only need maybe three for deployment and maintenance. 

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LP
Founding Member at QPG, Ltd. Co.

The initial setup was straightforward. I use the corporate plan now and have the installer pushed from my remote monitoring platform, so it's ridiculously simple these days.

Nowadays, the installation happens automatically, so it doesn't take any time at all. Basically, when I put my remote monitoring and management tool on the customer machine, it takes care of pulling it down, setting it up, and joining it to my account all on its own.

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Chinthaka Kannangara - PeerSpot reviewer
Network System Engineer at VSIS

It is a small application that we can install on our computer or laptop.

The initial setup is straightforward. You just download it and with a few clicks, it is installed.

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GS
Chief Building Inspector at a government with 201-500 employees

It was pretty easy.

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Mahmoud Mawad - PeerSpot reviewer
IT network admin at GASCO

The initial setup of TeamViewer is straightforward.

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Abhay Yashwantrao - PeerSpot reviewer
IT Manager at Searphic Management

The initial setup of TeamViewer is straightforward and basic.

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JamesYa - PeerSpot reviewer
Senior Solutions Architect at Cloud4C Services

The initial installation of TeamViewer was straightforward.

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Rauf Hasanov - PeerSpot reviewer
Group IT Manager at Pmd hospitality

The initial setup is straightforward. 

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DO
Managing Director with 51-200 employees

The initial setup for the personal version is easy. I do not have experience with the enterprise version. It most likely will be very easy too. You only need to set it up on your system and there's no need for integration. However, if you have to implement the enterprise version, I think you would need an integrator to be able to complete it.

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NT
IT Support Team Leader at CEVA Logistics

The initial setup was easy, taking one minute at most.

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Pol-Balaguer - PeerSpot reviewer
VS at Netplay Inc

The initial setup is very straightforward. The instructions related to the implementation are straightforward.

The installation itself is also fast. It only takes two to three minutes.

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TA
Windows Server Administrator

The setup is pretty simple. It is a small install-MSI. You can either install it through group policy or push it out through your normal deployment methods onto Windows machines. You set up the services during the deployment for it to connect to the main account, and you can share different computer groups, for the different site locations, from the main account to any of the other admin accounts. You can show who has default access and what groups are already tied into it. It's pretty straightforward.

Our deployment took a couple of hours for 120 machines. We deployed the MSI out through normal deployment processes.

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LB
Manager

The initial setup is simple.

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Alexandru Volosencu - PeerSpot reviewer
Software Test Engineer at a tech services company with 1,001-5,000 employees

From my perspective, the setup is simple enough. It is not complex.

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Anoop-Kumar - PeerSpot reviewer
Video conferencing Admin at Akshara Enterprises India Pvt Ltd

The solution offers a very easy initial setup. It’s not complex at all.

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it_user560283 - PeerSpot reviewer
Engineering Aide at a government with 1,001-5,000 employees

It was very simple to set up on both the IT and the student side. We have a link to the main TeamViewer website in our university portal that gives straightforward instructions on how to install the software properly.

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Gourav Suri - PeerSpot reviewer
Architect Lead at a tech vendor with 1,001-5,000 employees

You do need to install an application. It's easy to configure and install during the implementation process. The entire process takes five to ten minutes. 

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SM
IT Supervisor at a financial services firm with 1-10 employees

The initial setup was simple for me because I am used to configuring much more complicated stuff. But, even someone who is not in IT can still use it.

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HB
Software Engineer at a tech services company with 1,001-5,000 employees

The installation is very easy.

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DP
IT Support Executive at a healthcare company with 51-200 employees

The installation process is pretty plain and simple. It's not complex at all. A company shouldn't have any issues with the implementation.

It's simple software to install. There is no cloud or anything. The ID is maintained by the cloud, however. When we install the product, it also creates a unique ID. That unique ID is maintained in the cloud maybe, however, we don't do anything with that as they maintain it. The ID is unique to your system.

There is tech support application as well which is just small and easy. You just need to download it and it works for the one time whenever you want it.

There isn't a need for dedicated maintenance. It's pretty simple to use.

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it_user285243 - PeerSpot reviewer
Network Technician at a maritime company with 10,001+ employees

All the installers are easy to use and also not too hard to deploy silently.

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KK
ITFlow at It Support

The initial setup of TeamViewer is very easy and it takes approximately one minute to complete.

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it_user139257 - PeerSpot reviewer
Director at Morpheus Technologies Ltd

For IT professionals… installation is a doddle!

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MM
Regional Manager at AKC Enterprise Ltd

The initial setup is straightforward.

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FA
Sr. System & Network Engineer at a manufacturing company with 501-1,000 employees

The initial setup is straightforward, the process can take approximately 10 minutes. We add users' computers to the contact list and we can take remote control of them to solve issues.

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YA
Network Engineer at Saudi Customs

The installation is very easy and it takes a minute.

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TS
Sponsorship at World Vision Zimbabwe

Quite easy to set up and straightforward.

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it_user493536 - PeerSpot reviewer
IT Operations Manager at a real estate/law firm with 501-1,000 employees

Initial setup was straightforward. Nothing complicated. Just kept clicking Next, basically.

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Stephen Achi - PeerSpot reviewer
Cyber Security Head at a tech services company with 51-200 employees

The initial setup is simple and straightforward.

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WK
Head of Information Security at K2 Baseline Sdn Bhd

The installation is straightforward, it took less than one minute to do.

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GS
Project Manager at SOLUZIONE SRL

The installation is fine but with some versions, it can be complex. The whole implementation takes 50 minutes.

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KY
ROV Technical Superintendent at a energy/utilities company with 1-10 employees

In my opinion, the setup was not that complicated. I found it more difficult setting up the local Chinese version of Skype for Business. When I got the company to install TeamViewer instead, they found it much easier to register and connect.

It took just a few minutes of downloading, installation, and registration on the site and it was good to go.

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it_user723996 - PeerSpot reviewer
Associate General Counsel at a energy/utilities company with 1,001-5,000 employees

Very easy to setup. I have gotten computer novices to install and run the program with just a few word of instruction.

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Teodora Naydenova - PeerSpot reviewer
Head of Repair Sector at a tech services company with 201-500 employees

The initial setup is straightforward and only took about five to ten minutes. On a scale of one to five, one being the worst and five being the best, I would give the setup process a five. 

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US
Senior Manager, Information Technology at a university with 201-500 employees

The initial setup of TeamViewer was straightforward. It only takes approximately five minutes to complete.

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it_user450447 - PeerSpot reviewer
Web Administrator at a sports company with 51-200 employees

Initial setup was very straightforward. There are multiple installs depending on what you need (host, client, etc.), and it’s easy to switch from one to another or just disable the features that aren’t needed.

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it_user293568 - PeerSpot reviewer
Project Manager - IT Infrastructure team at a pharma/biotech company with 1,001-5,000 employees

It’s very easy. The application install is straightforward and registering the licence was also very easy.

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Shaamil Ashraff - PeerSpot reviewer
Architect - Database Administration at Mitra Innovation

The initial setup is very straightforward. In less than a minute, I'm able to install and connect.

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it_user446244 - PeerSpot reviewer
Analist / developer at a tech services company with 51-200 employees

It was the most simple setup I ever had with any software. Download, install with only a few settings to choose and start using it.

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it_user457899 - PeerSpot reviewer
IT Admin at a healthcare company with 501-1,000 employees

I assumed there was no way to setup without obtaining the 'users' approval. As I continued to learn it, I was able to delve into its features and taught myself, although I've still not tried nor completely worked out the "LAN-Wake Up" feature.

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it_user215685 - PeerSpot reviewer
Regional IT at a maritime company with 501-1,000 employees

It's as simple as A-B-C as the full version and host version are very simple to install. Even a non IT person would be able to install it onto a computer through the simple user-interface screen guide.

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AN
System Engineer at a tech services company with 201-500 employees

The initial setup is straightforward. The deployment is very easy because the client software can be installed in half of minute. You download a few megabytes of the software from their site and set up the installation or run without setup and installation.

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it_user560280 - PeerSpot reviewer
Technical Support Specialist at a tech company with 501-1,000 employees

The initial setup was simple.

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it_user373110 - PeerSpot reviewer
IT Support and Development at a local government with 51-200 employees

The setup was straightforward. Just install and run at host and remote computers.

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it_user305868 - PeerSpot reviewer
Computer Repair at a non-profit with 51-200 employees

In both personal and commercial use, initial setup was straightforward.

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EN
Co-founder & Digital Transformation Officer at a energy/utilities company with 1,001-5,000 employees

The initial configuration is very simple. There is no need to be computer literate to do it.

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it_user70725 - PeerSpot reviewer
CEO with 51-200 employees

Initial setup was simple. It was easy to install; add a license key and set up a contacts list.

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AS
Account Manager, Cybersecurity at a tech services company with 11-50 employees

The initial setup is straightforward.

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it_user550149 - PeerSpot reviewer
Application Support Engineer at a computer software company with 51-200 employees

The initial setup was easy via the installation wizard.

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it_user493527 - PeerSpot reviewer
Business Analyst at a tech company with 501-1,000 employees

Initial setup was straightforward.

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it_user457308 - PeerSpot reviewer
IT Manager at a recruiting/HR firm with 51-200 employees

It's easy and I have had novices install it no problem.

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Buyer's Guide
TeamViewer
March 2024
Learn what your peers think about TeamViewer. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,246 professionals have used our research since 2012.