TeamViewer Pricing
CY
ClementYUNES
Freelancer at Freelance
I used the free version of TeamViewer.
View full review »JD
John DeMillion
Director of IT at Chester County Intermediate Unit
TeamViewer pricing is reasonable.
It's licensed by simultaneous controlling tech, rather than by the device. I like that because previously it was always a struggle to keep the device list maintained. If we got rid of a device and we didn't remove LogMeIn properly, the device would remain in our LogMeIn Central account and use a license.
That's not a problem with TeamViewer's licensing, plus you can have as many techs as you want, but it monitors their simultaneous remote control usage with Hosts. It can be a little tricky in the sense that you have to plan for the maximum simultaneous usage during busy times, and initially I didn't purchase enough licenses, but when we started hitting the limit, TeamViewer detected that and sent emails notifying us, then our sales rep very quickly added another license (allowing us to pay later via purchase order) to get us back in business.
In our environment, TeamViewer turns out to be less expensive than LogMeIn, at least so far. We’re currently saving about 30 percent on licensing costs, and we don’t have to worry about maintaining/pruning the list of machines in the LogMeIn. TeamViewer's automatic emails telling us that we've hit the simultaneous limit includes stats on how many times it has happened recently, which helps in deciding whether to purchase an additional license.
This type of licensing does have a downside: with LogMeIn, my staff were accused to controlling a client or a server and staying connected as needed, sometimes for hours if they were doing maintenance on a server or assisting a user with an intermittent issue. But with TeamViewer, that chews up a simultaneous-use license and drives additional licensing costs, so we all have to remember to disconnect from Hosts.
View full review »I used the free version of the product. I did not need to pay any licensing fee.
View full review »Buyer's Guide
TeamViewer
March 2024
Learn what your peers think about TeamViewer. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,246 professionals have used our research since 2012.
I can't speak to the exact cost of the product. I'm not sure how the licensing process works.
View full review »RM
Rich Mayo
Owner at Sensible Solutions Inc.
Every now and then, I hear people complain, "Oh, it's pretty expensive," because it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer...
View full review »SD
StephenDay
IT Director at a healthcare company with 51-200 employees
We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license.
View full review »DW
Dan Wilkening
Network Administrator at Parksite
The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money.
A rough estimate of our user cost is $500 per user annually. It is very cheap.
About a year ago today, an add-on channel was $232 dollars, but that was pro-rated because it was at the end of the month.
The only issue that I ever did have with it, and this was quite awhile back, was we were trying to get one of our licenses applied to a user. Because it was a user who had a license and we had previously removed it, then we wanted to give it back to them, and for some reason TeamViewer kept saying that the user already existed. We were like, "Well, no, that person left, and now, they are back again. " However, we threw them an email, and they fixed it. They said, “Try it now,” and it worked.
View full review »I do not handle the licensing aspect of the solution. My understanding is the pricing is reasonable. Everything is included in the price. There are no add-ons.
View full review »FF
Felician (Felix)Farcutiu
Technical Support for Commercial Theater Division at a media company with 51-200 employees
We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users).
The cost is in the thousands of dollars per year.
View full review »JM
Jason Miller
Application Engineer at AirTies
TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it.
We tell people not to license TeamViewer internally, but they can download it. The product is not quite organized for distribution.
View full review »TB
reviewer1244553
GIS Developer at a transportation company with 11-50 employees
It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it. Not a whole lot of people in our company use it, but the five or six of us who do use it get a lot out of it.
It's costing us about $700 a year, per license. For the company it was $2,000, and that was on a deal. I think it would have been $2,200 or $2,300.
I also got it for a friend who was working remotely. At the end of his year's subscription to TeamViewer, he wasn't using it much anymore. He was using something else. He called them to tell them that he did not want to continue with it for another year, but they said, "No, you didn't give us the 30-day buffer at the end of the year which is required to cancel for the coming year, so there's no way you can cancel now." They wouldn't let him out of the contract. He didn't read the fine print. We then read the fine print it did say that you have to give that number of days' prior notice before you cancel at the end of the year. If you don't give them that prior notice, you're stuck. I didn't like that.
I've looked at other companies that provide the same type of thing and their pricing is about the same.
There is no license needed to use TeamViewer.
View full review »MK
Mary Kambo
Penetration tester at KNBS (Kenya National Bureau of Statistics)
I don't have any visibility of the cost of the solution. It's not an aspect I deal with directly.
View full review »Using this solution does not require any license plan. It's just a soft application which we are going to install on our systems.
View full review »CB
ChuckBeasley
Maintenance Supervisor at Atlanta Metropolitan State College
TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment.
TeamViewer has multiple licensing options.
The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users.
View full review »EV
Erkan Varol
SAP manager at Ankutsan
I don't handle the licensing. I can't speak to the costs. However, my understanding is that it is reasonably priced.
View full review »The solution may be free to use. However, I’m not 100% sure on this.
View full review »YJ
Reviewer97120
Global Partner Service Practice at a tech vendor with 10,001+ employees
After trying free version, you can buy proper license.
View full review »I am using the free version only. I've never had to buy their license.
View full review »LP
Link Porterfield
Founding Member at QPG, Ltd. Co.
The pricing and licensing are sort of high. Having been an early adopter of the subscription model, and primarily because version 11 was the last licensed version that I owned, when I was looking at 12, I was also looking at upgrading to corporate. I called TeamViewer sales and talked with them. At that point, subscription was a relatively new option. It was not even mentioned on the website at that time. However, it was pretty easy for me to look at my historical TeamViewer purchases in my accounting software and see that I was buying a new TeamViewer license every time a new version came out. So, switching to a subscription model wasn't going to be anything different than what I was already doing, so renewing the subscription every year was not any different than buying the upgraded version every year. There was good incentive to move from the middle tier to the corporate tier.
View full review »I don't use the commercial version. The version I use is free.
View full review »GS
George-Smith
Chief Building Inspector at a government with 201-500 employees
It would be nice if it is cheaper.
View full review »We are using the standard free version of TeamViewer.
View full review »DO
David Oparinde
Managing Director with 51-200 employees
There is a free version that has limitations, such as the time of the session with be terminated after a set timeframe. If you buy the license, it's a very good tool for monitoring and for remote access. There are a number of functions you can do with it. When you have virtual teams and they are across remote areas, it provides a means of collaboration. That's why it is very good.
There are many other options available, such as PCAnywhere. Many of the larger and multinational companies deploy these types of solutions.
The price of the license could be less expensive.
View full review »NT
Necmettin Taşkıran
IT Support Team Leader at CEVA Logistics
TeamViewer is expensive, and you get a limited number of connections for your money. We've now switched to AnyDesk, which is free, because the price of TeamViewer was too high.
View full review »I don’t have any visibility in terms of licensing costs.
View full review »TA
reviewer1253304
Windows Server Administrator
We have the corporate license. It's extremely cheap.
For what we utilize it for it's not a super-expensive license. It was about the same or a little bit cheaper than LogMeIn but it's more stable and a better program for what we need in our company.
View full review »I used the free version of TeamViewer.
View full review »The licensing on offer is reasonable.
View full review »I don't have any insight into how much the solution costs.
View full review »SM
Samuel Mathabe
IT Supervisor at a financial services firm with 1-10 employees
I think the price is reasonable. When a company develops software, they are creating a product. The purpose is to help people and also to make money. With this in mind, TeamViewer has a good price because you can still use it well without running into any issues.
You can get a trial version but you cannot use it for free forever. If you are using the free version, you will have some limitations.
View full review »HB
reviewer1465254
Software Engineer at a tech services company with 1,001-5,000 employees
There is a free and paid version of this solution. I am currently using the free version.
View full review »DP
Devanand PR
IT Support Executive at a healthcare company with 51-200 employees
There is a subscription option for licensing the product.
The price could always be a bit less.
View full review »The licensing is pretty straightforward: number of devices and number of remote administrators.
View full review »KK
Konstantinos Katselis
ITFlow at It Support
I am using the free version of TeamViewer. There is a subscription fee to use the premium features.
View full review »I think it’s a top product, but due to our company size, we find the pricing heavy… Nevertheless, as long as it remains number one, we have to grumble and get on with it.
View full review »MM
Marios Morfakis
Regional Manager at AKC Enterprise Ltd
We are using the free version of TeamViewer.
View full review »YA
YaserAltwailey
Network Engineer at Saudi Customs
The version of the solution we are using is free.
View full review »TS
Tawanda Sibanda
Sponsorship at World Vision Zimbabwe
TeamViewer is affordable and also features a limited free version to test it out.
View full review »We use a paid version. The free version has some limitations and you're not able to make voice calls.
WK
Wai Kok Cheng
Head of Information Security at K2 Baseline Sdn Bhd
We are not using the solution for commercial use therefore it is free to use.
View full review »GS
GiancarloScali
Project Manager at SOLUZIONE SRL
TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users.
View full review »KY
reviewer1037973
ROV Technical Superintendent at a energy/utilities company with 1-10 employees
The price is reasonable. However, it doesn't seem that anybody in my company wants
to spend.
There is a free version. Try it out. You will like it. Then, at the end of the trial, make the purchase at the tier that fits your needs. You can always scale up.
View full review »US
reviewer1567812
Senior Manager, Information Technology at a university with 201-500 employees
We have a permanent license and the price is reasonable.
View full review »We use the free version of TeamViewer.
View full review »The free version is great to get started with and for a lot of people, it might be all that is needed. If you are going to be using multiple machines with multiple connections, you’ll need to consider the enterprise version.
View full review »Be sure you are compliant in licencing and choose the version which is suitable for your needs.
View full review »Noncommercial use: Free.
Commercial use with only a few (paying) customers: It depends on the amount of time you use TeamViewer and what the customer is willing to pay.
Commercial use: Prices of the licenses are somewhat high but ROI can be achieved very quickly in many cases.
View full review »We projected to purchase the licenses for the IT team to have the full-version while the rest of the users would only have the host version. In the end, we purchased five user licenses for the full version.
View full review »AN
reviewer1798314
System Engineer at a tech services company with 201-500 employees
The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper.
We have licenses for three technicians, and all clients in the company were supported. We have three licenses for the IT technician and we support 100 PCs connection when it's needed.
View full review »The pricing structure under which I purchased has been great because as long as the remote and host computers are running the same version, there is no need to upgrade.
View full review »Pricing is on par with competitors, but still a bit high for what the service actually is.
View full review »TeamViewer is a professional, flexible solution and platform independent, so it's worth it's price.
View full review »Our customers use the free version, as they rarely need to use it.
View full review »SL
Shyami Lakshika
Associate Engineer - Network & Security at Connex Information Technologies
I am using the free version of TeamViewer
View full review »AS
reviewer1118802
Account Manager, Cybersecurity at a tech services company with 11-50 employees
We are using the free version. We do not pay any licensing fees.
View full review »I wouldn’t be able to judge this, as I use the free version for personal purposes. My manager has arranged the professional version for business purposes.
View full review »Buyer's Guide
TeamViewer
March 2024
Learn what your peers think about TeamViewer. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,246 professionals have used our research since 2012.