TeamViewer ROI

John DeMillion
Director of IT at Chester County Intermediate Unit
ROI-wise, the savings from licensing have more than been eaten up by the soft costs involved in dealing with and working around TeamViewer’s feature deficiencies on the macOS Host, the terrible central management design, and the lack of support for dynamic MAC addresses. If the TeamViewer developers get their act together and improve the product in those areas, the ROI will improve significantly. Ultimately, however, even with all of its warts and problems, it's still the best, most reliable and most affordable remote control product, at least for our environment. View full review »
Link Porterfield
Founding Member at epic.network
I don't have good numbers due to the small sample size. View full review »
Dan Wilkening
Network Administrator at Parksite
The tool cuts my time in half. If it's a 40 hour week, I would say that I am saving 20 hours a week. It is really that good. The time savings are substantial. That is not including if there are issues where I would needed to have had somebody send something into me, or when you tell somebody, “Well, click on the start button," and the response is, “I can't see the start button.” I spend half of my day using it to access somebody else's machines,. If I couldn't do that, and I had to have them send the equipment to me, the shipping, hours, and lost productivity would be a huge cost. From just a cost perspective, it pays for itself within the first month, or probably less than that. Within a few weeks, it would pay for an annual licensing fee by what you would save in time and everything else per person. View full review »
Find out what your peers are saying about TeamViewer, Microsoft, LogMeIn and others in Remote Access. Updated: October 2019.
379,241 professionals have used our research since 2012.
Jason Miller
Application Engineer at AirTies
It saves me a lot of trouble. Time-wise, it is probably saving me several hours because I don't have to travel anywhere. I just wait for the time difference. With the time difference, it is really hard to talk to people halfway around the planet sometimes. It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot. View full review »
Tawanda Sibanda
Sponsorship at a non-profit
It's worth every penny; I would recommend it any time. View full review »
Find out what your peers are saying about TeamViewer, Microsoft, LogMeIn and others in Remote Access. Updated: October 2019.
379,241 professionals have used our research since 2012.
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