TeamViewer Scalability

JeffreyUrdan
CFO/COO at swyMed Incorporated
We only manage 30 devices. I could see, if we had a thousand devices, that the management part might become a little more complicated. Given that you can separate different devices into groups, and you can give different people access to different groups, it might be relatively straightforward. Huge scalability isn't something that we've had to deal with yet. The monitoring, asset management, and endpoint protection are things we just haven't had the time or the mental energy to test. If they work as advertised, those seem like they'd be great features for simplifying remote management. In terms of expanding use of TeamViewer, those are next on the list. We'll be looking at endpoint protection; the patch-management and device health monitoring. Those are things we're very interested in. We want to do them to see how much, if any, additional CPU load and communication load is put on the device. We are a little concerned that we're going to clog up these fairly lightweight devices out in the field with a lot of administrative overhead instead of leaving them to do what they're supposed to do. We would probably do one or two as a test, just to see how it goes, and then start to crank it up. We have about 30 devices in the field that we monitor with TeamViewer; it's not like we've got tens of thousands. View full review »
John DeMillion
Director of IT at Chester County Intermediate Unit
TeamViewer seems to scale well in one sense, being easily mass-deployable to thousands of Hosts. But the badly-designed Groups and kludgy nature of the central management, combined with significant missing features on the macOS Host and lack of support for dynamic MAC addresses on VMs is a problem with scalability in a complex organization, and TeamViewer should address these major problems ASAP...right now they're just lucky that the other available cross-platform remote control solutions actually suck more than they do. ;-) View full review »
Rich Mayo
Owner at Sensible Solutions Inc.
It has organizational tools and it's nicely scalable. If I grew the business to 30 or 50 people, consultants, it would still be an excellent solution. The only time I'd need to expand the technology is if I hire. If I hire another person, I likely wouldn't even increase the channel usage right away because it's based on concurrent usage. Joanne is an intermittent user, so we're not looking for anything extra right now. There is TeamViewer's ITbrain that we could look into more but, again, it's not really something that we do. I stay in my lane with the accounting software. I'm not looking to manage my clients' IT infrastructure or to manage their PCs. If I see something that's out of the ordinary, 90 percent of my clients are going to have an IT person who handles that side of things. I handle anything that has to do with inventory and accounts receivable, and general ledgers, and debits and credits, and accounting software. Anything that touches on those things, then I'm in. But if they're having problems with their computers running slowly, I refer that out. View full review »
Learn what your peers think about TeamViewer. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
430,223 professionals have used our research since 2012.
Link Porterfield
Founding Member at epic.network
Scalability is hard to say, because I am the lowest scaled out degree of utilization. The clients that I use it on are relatively small. I am the only person using the tool at my company, as the founding member. I am using it fairly extensively. It is on almost every customer computer that I support. Anyone who has a maintenance agreement with me will have a copy of it. At this time, that is under 100 customers. I have done work for people who have used it in larger environments: Hundreds upon hundreds of teams running it. So, I have seen it perform well in a huge environment. I have seen it perform well in a large, multitenant environment. View full review »
Dan Wilkening
Network Administrator at Parksite
You could add as many users on here as you want. We probably access around 500 devices. We have eight licenses now. Therefore, we have eight users who can remote access machines. I have three monitors that I use. While it's not real common, there are times when I'm on three to four people's machines at one time trying to fix different things. I imagine if I had more monitors that could be organized enough to make sure I am using the right stuff on the right machines, I could probably do whatever our Internet could handle. I could probably do 20 people at a time. As we add more PCs (or whatever devices), TeamViewer gets added onto them. I use TeamViewer all day long, like it is my right arm. I haven't run a report in quite awhile, but I spend probably half of my day using the software on somebody else's machine. View full review »
Felician (Felix)Farcutiu
Technical Support for Commercial Theater Division at a media company with 51-200 employees
We have a limited business license. We can have 10 people on it at the same time. We are doing support all over the world. With the version that we have, we are allowed to have 10 people using it at the same time. For example, because we are working with engineering of other groups, if we go over 10 users, the eleventh person who wants to use TeamViewer cannot. We have about 1,000 clients. Our support team is six or seven guys, plus engineering. Though we are not all connected at the same time. For example, if five of us are support 1,000 clients, then individually, we are supporting 200 clients each. We are sending out computers every day. So, we will probably double the solution in a couple of years. Right now, it's okay. There are some days when we need to ask somebody, "Close your session because we need another guy from engineering to connect." So, we will probably need more licenses in the future. View full review »
StephenDay
IT Director at a healthcare company with 51-200 employees
Each of my IT staff has that ability to hop on and do things at any time. We can assist not only from our machine, but from our iPad. If I needed to hop on somebody else's computer, I can do support from my PC, iPad, or even my smartphone. It's very portable as to how I can work. I like the fact that I can do support on different platforms. With the small IT group that I have, I do want to be able to quickly support our entire organization without having to run my staff to death. View full review »
reviewer1244553
GIS Developer at a transportation company with 11-50 employees
The scalability has great potential. We could be using this for a lot more people in our company. Our company has free products in use, like Microsoft Teams. The problem with Teams is that it's not as clear. It locks up and sometimes just doesn't work as well. But it's free, and everybody's using it, so it's hard to get people to move to something that's not free. Although TeamViewer is a little more dependable and works much better, the cost is high. I can have a meeting online and have 35 people on it, as long as they have installed TeamViewer or log in to the website. They can all get on and they don't have to pay. But since everybody is using another product, and they've been using it for years, it's hard to scale up and get them convinced to use something different. View full review »
Jason Miller
Application Engineer at AirTies
It scales pretty well. Every time that we get a new machine, we install TeamViewer on it. However, we only buy a new machine every 14 months or so. There are no obvious limitation to how many end users that we can support. E.g., our home office has six test locations with an entire development team and QA team where have 50 to 60 people. Our development, QA, and IT teams have access to TeamViewer. Our development team uses it the most. The IT team, which is about eight people, uses it a little. The QA team use it as needed, but not daily. On and off, 20 people use it, but 60 people have access to it. View full review »
ChuckBeasley
Maintenance Supervisor at Atlanta Metropolitan State College
Most of the stuff resides between my computer and my boss's computer. My boss is the director of facilities and I'm the maintenance supervisor. Eventually, when we're done (hopefully not soon after the first of the year), we're going to be able to go to every building on campus and deploy what we need to look at. That way we don't have to worry about whether we have lost a phone signal, the wireless on campus is working right, etc. Eventually, we'll have a machine on campus that we can just go to and access what we need. View full review »
reviewer1253304
Windows Server Administrator
It scales. Since we have the corporate license, we're not limited to any number of machines. We install it on all our devices. The scalability is fine. Between people who have a laptop or a desktop, and some of them have both, about 100 people utilize it. It's the company standard. View full review »
Tawanda Sibanda
Sponsorship at World Vision Zimbabwe
It's one of the best in my opinion, especially the pro which even multinational companies could use. View full review »
Learn what your peers think about TeamViewer. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
430,223 professionals have used our research since 2012.